Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email or phone
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Went on a family vacation with with a total of 9 family members in February of 2024. I was poisoned according to doctors back in the states. I was hospitalized upon my return, the on call medical doctor at the resort wanted me to go the hospital… See more

#hotel #puntacana #laaltagracia #do #hospital

Traveling from Nov 8-14 - as a family of 4 - kids age 7 and 5. Daughter was sick and vomiting on the travel day home. Son had impetigo within a week and daughter ended up with Staph Scalded Skin Syndrome and was hospitalized. Her body basically… See more

#hotel #puntacana #laaltagracia #do #staphylococcus

We went in August family of 6. Four of us got covid and diarrhea. Found mold in our butter at Toro. They haven't had AC at the restaurants by the beach. Also our room in building 5a had no ac. Food wasn't good and we didn't drink tap water. Never again 😒  | Symptoms: Diarrhea

#hotel #mold #puntacana #laaltagracia #do #butter

Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Stomach Pain, Cramps, Chills
Suspected source: Fruits, pork, burger
Onset: 4 to 12 hours
Duration: Several days
Sick: 5 people  | Symptoms: Diarrhea, Nausea, Vomiting, Stomach Pain, Cramps, Chills

#hotel #speciallyselected #puntacana #laaltagracia #do #burger #pork

I ate at the food truck near the beach for the second day in a row with no problems (hamburger with bacon and cheese, and nachos with beef fajita meat). Over the next 3-4 hours I had 2 Tequila and Pineapple drinks at the central pool and… See more

#hotel #puntacana #laaltagracia #do #bacon #beef #cheese #hamburger #fajita #pineapple #meat

My parents, husband and I stayed at the Hard Rock Hotel in Punta Caña from August 15th to August 19th. On the night of August 15th we had dinner at the Libanés restaurant and my husband felt that the food was bad. The morning of the next… See more

#hotel #puntacana #laaltagracia #do

Ate at Ciao on the last night and had the cacio pepe risotto, bread, and a piece of eggplant lasagna. The next morning, I woke up feeling nauseous and stomach hurt. I got to the airport and had irregular bowel movements. Once on the plane, the nausea… See more

#hotel #puntacana #laaltagracia #do #bread #rice

Suspected food poisoning. Symptoms: Diarrhea, Cramps
Suspected source: Ceviche
Onset: 4 to 12 hours
Duration: Less than 4 hours
Sick: Me
Additional information: Was part of a catered meal for a wedding reception  | Symptoms: Diarrhea, Cramps

#hotel #puntacana #laaltagracia #do

Stayed at the resort for 5 days. Day 1 went well, it wasn’t until day 2 came around where we fully indulged in the all-inclusiveness of the resort. I didn’t eat much, but the little I had was enough to make my stomach knot up for the… See more

#puntacana #laaltagracia #do #beef #chicken #pork