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Hard Rock Hotel & Casino Punta Cana, Boulevard Turístico del Este, Punta Cana, Dominican Republic

Latest report: November 12, 2022 6:39 AM
#puntacana #laaltagracia #dominicanrepublic #chicken #rice
LL

Nausea, Diarrhea, Vomiting

2 weeks ago

3 of the 5 travelers with us got violently ill. There is little sanitation here. They clean the tables between guests with a dry paper towel. The hibachi chef cross contaminated raw chicken with cooked rice. Several other people we spoke with were ill also and not... See More reporting because they couldn’t pinpoint the cause. They need food safety training. | Symptoms: Nausea, Diarrhea, Vomiting See Less
945


TR

Nausea, Diarrhea, Vomiting

1 month ago

sick | Symptoms: Nausea, Diarrhea, Vomiting See Less
945


HZ

Nausea, Diarrhea

2 months ago

We had 100 guests for my sons wedding. Most people arrived weds/ thirs sept 1 2022.
Most guests were fine until we had a “ Sunday morning after wedding breakfast “ at restaurant.
48 people that ate omelette had explosive bathroom issues and through today sept 9th... See More we are all still not able to hold food inside.

Only all inclusive I have been where we lost 5 lbs.
after talking with all the guests the common denominator was the omelette at restaurant. | Symptoms: Nausea, Diarrhea
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948


9Q
anonymous6898
Investigate: LEWISITE
1 Reply 2 months ago
ET
e....5
Have you contacted an attorney? Our family went through same end of August. Salmonella detected.
Reply 2 months ago
LV

Diarrhea, Headache, Chills, Cramps

3 months ago

We have been here since July 26th. 2 nights ago I thought I had sun poisoning. Skin extremely hot, chills, headache, and diarrhea. Figured I would feel better by morning. I’ve had the worst diarrhea in my entire life. It’s like yellow/green water coming out every few... See More min or so. I have bad cramping and a headache that won’t go away. Praying I feel at least somewhat better by tomorrow since we are leaving. Side note, came here for our wedding and 5 out of the 8 of us are having stomach issues and headaches. | Symptoms: Diarrhea, Headache, Chills, Cramps See Less
948


MB

Nausea, Diarrhea, Something else

4 months ago

My family got C. Diff from this resort on 7/2/22. Still very sick. | Symptoms: Nausea, Diarrhea, Something else See Less
945


WC

Diarrhea, Nausea, Cramps

5 months ago

Food eaten here. We had an outdoor farewell dinner buffet the night before my symptoms started and several other people in our group are experiencing similar symptoms, diarrhea, nausea, cramps diarrhea, severe stomach cramps continuous for 4 days. It happened June 15,2022. After experiencing symptoms for 6... See More days, my doctor ordered a stool test and it was found I had salmonella poisoning. | Symptoms: Diarrhea, Nausea, Cramps See Less
945


WR

Diarrhea, Nausea

5 months ago

Not sure. Guessing it has to be food-related. Whether here from May 28 to June 2, 2022. Since getting back several if the 6 in our group are having stomach issues. | Symptoms: Diarrhea, Nausea See Less
945


YN

Nausea, Diarrhea, Vomiting, Cramps

5 months ago

My wife and I got sick on Wednesday June 1, 2022 and have been sick ever since. We are not sure which meal caused the issue but we’re guessing it was the shrimp or Calamari we ordered from the Italian Restaurant for dinner. My wife started experiencing... See More issues immediately upon leaving dinner so we went back to the room. Almost a week later we’re home but with the same symptoms. These stomach cramps are from Satan. Oddly enough we experienced the same issue a year ago at the Hard Rock Unico Resort. I think we will try to stay away from here for a while. | Symptoms: Nausea, Diarrhea, Vomiting, Cramps See Less
945


ZO

Nausea, Diarrhea, Vomiting, Something else

7 months ago

I was at this place last week and got salmonella poisoning. I left Monday night and was hospitalized Tuesday for four days. | Symptoms: Nausea, Diarrhea, Vomiting, Something else See Less
947


FF

Nausea, Diarrhea, Vomiting

8 months ago

I ate raw chicken provided by the hotel and was vomiting and on the toilet for hours. I haven’t stopped feeling i’ll. | Symptoms: Nausea, Diarrhea, Vomiting See Less
945


Related Reports

Since November 23, my partner and I have been sick with our stomachs with diarrhea. We thought it could have been something we ate at the hotel since we saw bad food at the buffet (bread with mushrooms, for example, or fruit with a rotten smell, or... See More butters WITHOUT AN EXPIRY DATE) we mentioned it to the waitress but it didn't matter. We've been having diarrhea for 3 days, when we arrive in our country we'll take tests to see what bacteria it is. | Symptoms: Diarrhea See Less
945


2 days after arriving I got sick and keep sick a few more weeks, in Portugal (where I am from) I run a few tests and I am not sure what happened because it was not a hepatitis but it was related to their food, for sure. | Symptoms: Diarrhea, Nausea See Less
137


The whole hotel seems superficially nice but it is not. I had the worst experience I ever made. It started that the rooms are wet, aircondition is not working properly, employees open in the night your door.

But the worst thing was the food poison from a... See More hamburger at a food truck at the beach. My girlfriend and me shared one hamburger and 3 hours later the nightmare started, i lost consciousness, diarrhea, vomiting, maximal pain you cannot imagine. Also my girlfriend had the same symptoms. We had no other food than in this hotel, no food at the airport before, stayed already 4 days in the hotel, we wash and sanitize regulary before eating our hands. So no discussion that this could come from somewhere else.

The medical service costs for some tablets and electrolyt water 336 Dollars.
When I complained about the food poisoning no one took me for serious and they told me if not all other guests have it, it can be everything.

I contacted guest service (which does not care about guests but about sending them away). I gave them my medical report but they were not interested in.

No luck. I asked for the General Manager Jorge de la Vieja. The guest service manager called and repeated in spanish: oh you don’t want to meet them?
Wow! Here they do everything to unsatisfy the guest.
I do not recommend this hotel and also not the way treating guests. As long as you pay everything is fine but when you have a problem you get ignored.

So the whole answer from the General Manager shows again that they are not interested in solving the problem, tell you they are not responsible and want to make you believe you got the food poison from somewhere else. They even do not check the bad food to avoid that other guests can get it.

There were already 10 people in Punta Cana died in a hotel from food posion and they take it that serious : zero! Thanks for playing with our health and live and try to put away the responsibility. | Symptoms: Nausea, Diarrhea, Vomiting
See Less
945


The last meal I ate was at the Mexican Lindo restaurant in the resort I booked a 5 night stay at this Resort in Punta Cana, Dominican Republic. My last meal was at Mexican Lindo restaurant at the resort. Approximately 1 1/2 hours after my meal I... See More began experiencing severe abdominal discomfort followed by diarrhea. I barely slept that night. I checked out the next day still unsure of what brought on the discomfort and began my travels back to the States where I checked in to the hospital. Labs were done and came back conclusive positive for Colitis, food poisoning type 2. A stool sample revealed bacteria Salmonella. I was also treated for severe dehydration and lost 10lbs in the course of 24-36 hours. It was a horrible end to my stay at the resort. I deficated on myself twice. | Symptoms: Diarrhea, Dehydration See Less
946


We think it was at the buffet in the hotel, first my son was 8 years old, and then I, his father, it started with stomach cramps, then vomiting at the same time (at least 10 times a night), diarrhea, fever, body and body aches, chills and... See More headaches.It was definitely food poisoning, I then slightly have Digestible pain relievers were taken and fever juice hoping it would stay in the stomach, it only got better the next day. Please be careful with seafood and other foods that are not freshly prepared in hotels, as there are no hygiene regulations here and it is also not checked. I think that the food will be used several times and will not comply with the cold chain. | Symptoms: Nausea, Diarrhea, Vomiting, Fever, Cramps, Headache, Chills, Body Ache See Less
946


Got ill from a suspected dessert at the Capers Italian restaurant at this location. Myself and other members of the party who ate the dessert all fell violently ill. | Symptoms: Nausea, Diarrhea, Vomiting See Less
137


We spent a week at this resort and I've been very sick since returning home 5 days ago - diarrhea, nausea, fever/chills, inability to eat/drink anything. I've been to the ER and my family doctor, and finally diagnosed with 2 different strains of E. Coli. | Symptoms: Nausea, Diarrhea, Fever, Chills See Less
137


Since November 23, my partner and I have been sick with our stomachs with diarrhea. We thought it could have been something we ate at the hotel since we saw bad food at the buffet (bread with mushrooms, for example, or fruit with a rotten smell, or... See More butters WITHOUT AN EXPIRY DATE) we mentioned it to the waitress but it didn't matter. We've been having diarrhea for 3 days, when we arrive in our country we'll take tests to see what bacteria it is. | Symptoms: Diarrhea See Less
945


2 days after arriving I got sick and keep sick a few more weeks, in Portugal (where I am from) I run a few tests and I am not sure what happened because it was not a hepatitis but it was related to their food, for sure. | Symptoms: Diarrhea, Nausea See Less
137


Last 30 days