Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!

Edit my report

Your report is queued - it may take up to 12 hours to process your report.

Report by

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

G

Shrimp, Watermelon Cause Illness

1 week ago •reported by user-gtjy9421 • details

My husband and both kids 4 and 7 ate at xentral buffet. All of them were up all night vomiting and had diarrhea. Husband said they all ate shrimp and watermellon in common. I ate somewhere else as I was in the park at the time watching the espectacular show in the park.  | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain, Cramps

#hotel #hotelxcaret #playadelcarmen #quintanaroo #mexico

2   Comments Comment
P

Buffet Contamination: Flies & Birds

7 months ago •reported by user-pkbhm746 • details

2 members of our family were staying at the hotel and got very ill with travelers diarrhea after 3 days. We did not eat anywhere else except the Xcaret park. We also noticed flies and birds getting into the food buffets.  | Symptoms: Diarrhea, Stomach Pain, Cramps

#hotel #hotelxcaret #playadelcarmen #quintanaroo #mexico

  Comments Comment
M

Xcaret Raw Seafood Illness

8 months ago •reported by user-mdhb6973 • details

This was my third visit to Hotel Xcaret México, and in the past, I have thoroughly enjoyed your exceptional hospitality, beautiful accommodations, and outstanding culinary experiences. Unfortunately, my most recent stay did not meet the high standards I have come to associate with your resort.

Shortly after… See more

#hotel #hotelxcaret #lays #playadelcarmen #quintanaroo #mexico #fish

64   Comments Comment
M

Xcaret Food Poisoning Affects 6

10 months ago •reported by user-mhmyv951 • details

Suspected food poisoning. Symptoms: Diarrhea, Stomach Pain, Cramps, Chills
Suspected source: Not sure
Onset: 12 to 24 hours
Duration: Several days
Sick: 6 people
Additional information: The group ate at various onsite restaurants. 9 family members, 6 got ill within 12 hours to 5 days after arrival.… See more

#hotel #hotelxcaret #playadelcarmen #quintanaroo #mexico

  Comments Comment

Popular topics

#New York #Recalls #Sandwich #Salad #Burger #Walmart #Chicken #Los Angeles #London #Pizza #Chicago #Resort #Taco Bell #Chick-Fil-A #GrocerySupermarket #Burger King #Outbreaks #McDonald's