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Hotel Xcaret Mexico, Av. Solidaridad, Playa del Carmen, Quintana Roo, Mexico

Latest report: October 1, 2022 4:43 PM
#hotelxcaret #playadelcarmen #quintanaroo #mexico #burrito
VT

Chills, Sore Throat

4 months ago

Went to park fuego. Next day had sore throat. Following day throat was worse, lots of body chills. Slept wrapped like a burrito with socks on, two robes & blankets. | Symptoms: Chills, Sore Throat See Less
359


VL

Nausea, Diarrhea, Vomiting, Fever, Headache, Dizziness, Cough, Shortness of Breath

6 months ago

M........A
We were there July 7-10, 2022 . My husband and I both had fevers for 3 days . Vomiting , severe headache with eye pressure and shortness of breath. We visited the hotel and parks of xcaret. And are still recovering we are not back to... See More health yet. Have a nagging cough and extreme dizziness. How can we all Connect we need to know what happened . | Symptoms: Nausea, Diarrhea, Vomiting, Fever, Headache, Dizziness, Cough, Shortness of Breath See Less
363


DB

Nausea, Diarrhea, Vomiting

6 months ago

spent week there June 19th -25th wife and kid got sick 23rd really bad took wife to hospital July 3rd due to her not getting better she has low potassium and sodium had to go to ER for IVs todays the 6th and she is still not... See More getting better she will probably need to go back now as she is breaking out in hives ( that dont itch which is crazy). | Symptoms: Nausea, Diarrhea, Vomiting See Less
359


KC
anonymous6081
My husband had the same symptoms. We were at Hotel Xcaret from June 19th-June 26th. My husband was diagnosed with extremely low potassium and also salmonella poisoning. He is just now starting to feel better. The hotel isn’t acknowledging anybody’s claims about being sick. Hope your wife feels better soon.
Reply 6 months ago
HU
h....7
Is anyone pursuing legal action? We had the same problem at this hotel and we’re looking for a lawyer.
Reply 6 months ago
MR
M........A
We were there July 7-10, 2022 . My husband and I both had fevers for 3 days . Vomiting and shortness of breath. We visited the hotel and parks of xcaret. And are still recovering we are not back to health yet. How can we all
Connect we need to know what happened .
Reply 6 months ago
LU

Diarrhea, Nausea, Vomiting

6 months ago

Food Poisoning | Symptoms: Diarrhea, Nausea, Vomiting See Less
359


MR
M........A
We were there July 7-10, 2022 . My husband and I both had fevers for 3 days . Vomiting , severe headache with eye pressure and shortness of breath. We visited the hotel and parks of xcaret. And are still recovering we are not back to health yet. Have a nagging cough and extreme dizziness. How can we all Connect we need to know what happened .
Reply 6 months ago
XQ

Nausea, Vomiting, Fever, Cramps, Gas, Dizziness

6 months ago

Arrived July 3rd 2022 and started developing symptoms on July 5th. Nauseous, feeling dizzy, stomach cramps and a fever. When we mentioned the symptoms to a staff member he replied “people drink and eat too much and it is part of being on vacation. I worked in... See More Las Vegas and have seen this daily’. So was our fault for getting food poisoning from this super expensive hotel that claims to be so hygienic and concerned about health! Will never come here again. | Symptoms: Nausea, Vomiting, Fever, Cramps, Gas, Dizziness See Less
360


KC
anonymous6083
My husband had the same symptoms. We were at Hotel Xcaret from June 19th-June 26th. My husband was diagnosed with extremely low potassium and also salmonella poisoning. He is just now starting to feel better. The hotel isn’t acknowledging anybody’s claims about being sick.
Reply 6 months ago
MR
M........A
We were there days apart . I also have dizziness that will not go away. Extremely high fevers .
Reply 6 months ago
MR
M........A
We were there July 7-10, 2022 . My husband and I both had fevers for 3 days . Vomiting , severe headache with eye pressure and shortness of breath. We visited the hotel and parks of xcaret. And are still recovering we are not back to health yet. Have a nagging cough and extreme dizziness. How can we all Connect we need to know what happened .
Reply 6 months ago
LR

Diarrhea

7 months ago

Everyone in our party of 9 got diarrhea. I left 24 hours ago and I am still dealing with it. The place is beautiful, but beware of the food or water. I have been to Aruba, Bermuda, Hawaiian Islands & Jamica. This is the only time anyone in my party got sick. | Symptoms: Diarrhea See Less
360


MR
M........A
We were there July 7-10, 2022 . My husband and I both had fevers for 3 days . Vomiting , severe headache with eye pressure and shortness of breath. We visited the hotel and parks of xcaret. And are still recovering we are not back to health yet. Have a nagging cough and extreme dizziness. How can we all Connect we need to know what happened .
Reply 6 months ago
GC

Diarrhea, Stomach Pain

7 months ago

My husband got really sick from the food at the hotel he’s been back and fourth to the ER due to major diarrhea and stomach pain | Symptoms: Diarrhea, Stomach Pain See Less
361


MR
M........A
We were there July 7-10, 2022 . My husband and I both had fevers for 3 days . Vomiting , severe headache with eye pressure and shortness of breath. We visited the hotel and parks of xcaret. And are still recovering we are not back to health yet. Have a nagging cough and extreme dizziness. How can we all Connect we need to know what happened .
Reply 6 months ago
WR

Diarrhea, Nausea, Vomiting

7 months ago

Either the restaurant or their filtered water | Symptoms: Diarrhea, Nausea, Vomiting See Less
359


MR
M........A
We were there July 7-10, 2022 . My husband and I both had fevers for 3 days . Vomiting , severe headache with eye pressure and shortness of breath. We visited the hotel and parks of xcaret. And are still recovering we are not back to health yet. Have a nagging cough and extreme dizziness. How can we all Connect we need to know what happened .
Reply 6 months ago
HM

Nausea, Diarrhea, Vomiting

7 months ago

Multiple members of my family have all been experiencing severe nausea, vomiting diarrhea. Many of them have even tested positive for salmonella and e.coli. The hotel preaches about hygiene. Would not allow me to feed my infant daughter near the pool however nearly half their hotel was... See More infected due to their lack of hygiene. No one wore gloves when handling the food. It was truly disgraceful given how much money it costs to stay there! | Symptoms: Nausea, Diarrhea, Vomiting See Less
359


MI
M..............l
We just arrived home yesterday after a week there and two of my kids were so sick for 4 of our 7 days. We are headed to the hospital today. They each lost over 15 lbs, daughter has had a 102 fever, vomiting, diarreaha. I am now sick as a dog with fever and diarreaha. So sad…it was such an expensive huge trip for us celebrating my sons high school graduation. I am de I stated and so sick.
Reply 7 months ago
MI
M..............l
Also….we took the kids to the clinic on site twice and paid over 2 k. The Dr was so Incredibly nasty. She said there is no way it was food poisoning even though there was a line of people outside vomiting. She said if the kids were following her orders (eating rice and bananas, etc) they would be better. They did everything she told them including taking the 6+medications she gave them. The treatment we received from her was unreal. When I went to her late at night because my daughter was not getting better and could barely move she said “I don’t think you trust me so I don’t feel comfortable treating her again. Maybe you should take her to the hospital if you think it will be better.” I chose not to. I was scared. Later that night I brought my daughter to the clinic in a panic (daughter is 21) asking for an IV or shot. She was super rude but did it. Then she asked me to write on a piece of paper that I refused to take my daughter to the hospital when I was told to. What in the world?! I refused to write that. Clearly she was covering her butt. We plan to hire attorneys.
Reply 7 months ago
HU
h....7
Did you find an attorney that will take the case? We’ve been trying to find one, but no one would take the case because it’s in Mexico.
Reply 6 months ago
MR
M........A
We were there July 7-10, 2022 . My husband and I both had fevers for 3 days . Vomiting , severe headache with eye pressure and shortness of breath. We visited the hotel and parks of xcaret. And are still recovering we are not back to health yet. Have a nagging cough and extreme dizziness. How can we all Connect we need to know what happened .
Reply 6 months ago
TN

Diarrhea, Nausea

7 months ago

Something I ate or drank Many of my family also got sick | Symptoms: Diarrhea, Nausea See Less
359


MR
M........A
We were there July 7-10, 2022 . My husband and I both had fevers for 3 days . Vomiting , severe headache with eye pressure and shortness of breath. We visited the hotel and parks of xcaret. And are still recovering we are not back to health yet. Have a nagging cough and extreme dizziness. How can we all Connect we need to know what happened .
Reply 6 months ago

Related Reports

Joint pain Extreme fatigue Severe stomach pain Watery diarrhea Foul and painful gas Nausea No appetite. So far on my 5th day | Symptoms: Diarrhea, Nausea, Fatigue, Loss of Appetite, Stomach Pain, Gas See Less
359


We stayed there from Nov 13-18. On Nov. 15 (day 3), my boy friend started to feel sick with vomiting. On that day, we had lunch at Cantina VI.AI.PY, and dinner at Encanta. Potential suspects were smoked salmon from breakfast, insect toastada from lunch, and beef carpaccio... See More from dinner. Nov. 16 (day 4) he became very tired, with high fever and explosive diarrhea. We went to the doctor at the resort and got antibiotics and a bunch of other medications at our own expense. He barely ate/drink anything other than electrolytes, slices of white bread, and some white rice since. We paid top dollars to this luxury resort, but ended up being miserable. | Symptoms: Nausea, Diarrhea, Vomiting, Fever See Less
361


PB
anonymous8063
We are here now and experiencing the same exact thing. I’m so sorry you went through that.
Reply 2 months ago
Had dinner at Arenal on Wednesday evening. The steak I ordered was most likely the culprit as the sides I had were vegetables and well cooked. I spent all day in bed on Thursday, with vomiting, diarrhea, dehydration, fatigue, and fever chills. The resort provided absolutely nothing... See More to help. This continued through Friday with some symptoms still on Saturday. Diarrhea is still bad, so I will be going to the doctor for medicine. | Symptoms: Nausea, Diarrhea, Vomiting, Fever, Dehydration, Chills, Fatigue See Less
359


Wednesday, January 25, Not sure, but think, Fish tacos from here the night before. | Symptoms: Diarrhea, Nausea, Vomiting See Less
359


Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache
Suspected source: Mushrooms
Onset: 4 to 12 hours
Duration: 12 to 24 hours | Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache See Less
359


A few hours after lunch on bus ride back from here after zip lining and excursion, Wednesday Jan 11 | Symptoms: Diarrhea, Nausea, Vomiting See Less
359


Suspected food poisoning. Symptoms: Vomiting
Suspected source: Green juice
Onset: 36 hours
Duration: Still sick 2+ days later
Sick: 2 out of 4 | Symptoms: Vomiting See Less
359


Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache
Suspected source: Pork
Onset: 5
Duration: 13
Sick: 1
Additional information: A number of guests have reported similar symptoms from food at this resort | Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache See Less
360


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