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Tim Hortons, Pittsford Victor Road, Pittsford, NY, USA

5 years ago

720 Pittsford Victor Road, Pittsford, 14534 New York, United States

My daughters went thru the drive thru at Tim Hortons and both ordered Mocha Iced Capps. The first swallow burned going down for one daughter and the heat feeling lasted about a minute. The other daughter didn't feel burning initially but both daughters throats are irritated. They said the drink had a citrus taste to it and tasted like spoiled milk smells. They both have stomach cramps and sharp abdominal pains, diarrhea. They each only had a little bit before realizing there was something seriously wrong with the drinks. They didn't get an actual receipt but a survey for service with store address and time stamp on it. | Symptoms: Diarrhea, Nausea, Cramps

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Service was great. No issues there.
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Date Closed: Mar 26, 2024
Reason for Closure:
Dishwashing and ware washing: Cleaning and sanitizing of tableware, including dishes, utensils, and equipment deficient.
Anti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly.... See More Condensation or liquid waste improperly disposed of.
Evidence of mice or live mice in establishment's food or non-food areas.
Food contact surface, refillable, reusable containers, or equipment improperly constructed, placed or maintained. Unacceptable material used. Culinary sink or other acceptable method not provided for washing food.
Cold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.
Evidence of rats or live rats in establishment's food or non-food areas.
Single service article not provided. Single service article reused or not protected from contamination when transported, stored, dispensed. Drinking straws not completely enclosed in wrapper or dispensed from a sanitary device.
Filth flies or food/refuse/sewage associated with (FRSA) flies or other nuisance pests in establishment’s food and/or non-food areas. FRSA flies include house flies, blow flies, bottle flies, flesh flies, drain flies, Phorid flies and fruit flies.
Establishment is not free of harborage or conditions conducive to rodents, insects or other pests.
Raw, cooked or prepared food is adulterated, contaminated, cross-contaminated, or not discarded in accordance with HACCP plan.
No hand washing facility in or adjacent to toilet room or within 25 feet of a food preparation, food service or ware washing area. Hand washing facility not accessible, obstructed or used for non-hand washing purposes. No hot and cold running water or water at inadequate pressure. No soap or acceptable hand-drying device.
Hot TCS food item not held at or above 140 °F.
Source: New York City Environmental Health Department.
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