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Zoots Café, Chicago O'Hare International Airport, West O'Hare Avenue, Chicago, IL, USA

5 years ago

10000 West O'Hare Avenue, Chicago, 60666 Illinois, United States

Ordered an Italian sandwich at 630pm. By 1030pm I was throwing up every ten minutes. | Symptoms: Diarrhea, Fever, Nausea, Vomiting

819


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Report date: Mar 22, 2024
10. Adequate handwashing sinks properly supplied and accessible
- comments: observed the employee's toilet room not maintained. No cold water. Instructed to provide cold water per city code and maintain. Priority foundation 7-38-030(c) citation issued

22. Proper cold holding temperatures
- comments:... See More observed tcs foods held in the front display cooler at improper temperatures. Temperatures ranged from 46. 2f to 56. 4f and included: ham, tuna, turkey, eggs, chicken, pepperoni, salami, cold cut combo and cheese. Manager discarded all items, a combined weight of approximately 30lbs. Valued at approximately $100. 00. Instructed to monitor and keep cold foods at 41f or less. Priority violation 7-38-005 citation issued

41. Wiping cloths: properly used & stored
- comments: observed wiping cloth not properly stored when not in use. Instructed to store in sanitizing solution (must be at the required ppm) when not in use. Maintain same.

49. Non-food/food contact surfaces clean
- comments: observed the lower surface of the cabinet under the beverage station with dirt and debris. Instructed to clean and maintain cabinet surface.

Source: chicago.gov
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368


Report date: Mar 22, 2024
37. Food properly labeled; original container
- comments: observed bulk container not labeled in chicken prep area. Instructed manager to label all bulk containers with common name of food.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
-... See More comments: observed damaged gasket along side of walk-in cooler door. Instructed manager to repair/replace and maintain.

49. Non-food/food contact surfaces clean
- comments: observed accumulated grease buildup and food debris on interior and exterior surfaces of cooking equipment, wheels and bases of fryers, holding units, shelving units, prep tables, rolling carts, coolers, freezers. Instructed manager to clean and maintain.

51. Plumbing installed; proper backflow devices
- comments: observed leaking faucet on 3-compartment sink. Instructed manager to repair and maintain.

55. Physical facilities installed, maintained & clean
- comments: observed accumulated food debris and grease buildup under all cooking equipment, holding units, prep tables, along walls and in all corners in prep and storage areas. Observed stained ceiling tiles in sales and storage areas, dust buildup on light shields and ceiling vents in prep area. Instructed manager to clean and maintain.

55. Physical facilities installed, maintained & clean
- comments: observed water damaged ceiling in men washroom. Observed missing floor drain cover in chicken prep area instructed manager to repair/replace and maintain.

60. Previous core violation corrected
- comments: previous core violation not corrected from report #2579098 on 7-26-23:55-must repair or replace damaged, broken and missing wall bases throughout premises including walk in cooler, wall trim in walk in cooler & north vestibule,holes in walls behind hot water tank and mop sink. Missing ceiling tile in hot water tank area. Must grout floors throughout premises. 57-observed no food handlers training for employees must provide and maintain. Priority foundation 7-42-090 citation issued

61. Summary report displayed and visible to the public
- comments: observed no summary report posted and visible to customers. Summary report shall be posted and visible at all times to customers. Prioirty foundation 7-42-010b citation issued

Source: chicago.gov
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368


Report date: Mar 26, 2024
38. Insects, rodents, & animals not present
- comments: observed rodent activity on the premises. 100 found in various areas: the rear toddler classroom (by the infant room) in the toilet room along the side of the washbowl; around the refrigerator in... See More the rear of the toddler classroom, in the infant room-rear; around the 3-compartment and hand washing sink in the kitchen area. Instructed to remove all rodent droppings, clean/sanitize the affected areas. Priority foundation 7-38-020 (a) citation issued

49. Non-food/food contact surfaces clean
- comments: observed the cabinets under all of the washbowls in the toilet rooms in need of cleaning. Instructed to clean and to maintain all to remove dirt, cleaner spills and debris.

51. Plumbing installed; proper backflow devices
- comments: observed a leak at the base of the faucet on the 3-compartment sink. Instructed to fix the leak and maintain the sink.

55. Physical facilities installed, maintained & clean
- comments: observed a hole in the wall above the toilet in the toilet room in the rear toddler classroom; opening in the lower corner on the wall in the toilet room where the rodent activity was found; opening under the 2-compartment sink. Instructed to seal all openings and holes in the walls throughout as needed.

55. Physical facilities installed, maintained & clean
- comments: observed the floors in all of the corners and under/around all heavy equipment in the classrooms, laundry room, storage rooms, utility, electrical closets and kitchen with dirt and debris. Instructed to clean and maintain floors throughout. Also, the vent in the hallway by the kitchen and staff toilet room with thick dirt/dust. Instructed to clean and maintain vent.

55. Physical facilities installed, maintained & clean
- comments: observed clutter in the rear unused classroom and all of the storage rooms. Instructed to eliminate clutter, elevate all items at least 6' off the floor and organize all areas with clutter. Maintain same.

56. Adequate ventilation & lighting; designated areas used
- comments: observed the mechanical ventilation in the staff's toilet room not working. Instructed to fix and maintain.

56. Adequate ventilation & lighting; designated areas used
- comments: observed the 3 lights in the kitchen with no bulbs causing the area not to be well lit. Instructed to provide bulbs and maintain a well lit area per city code.

Source: chicago.gov
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368


Report date: Mar 26, 2024
1. Person in charge present, demonstrates knowledge, and performs duties
- comments: pic doesn't have a valid certified food managers certificate posted to view. Must provide and maintain. (priority foundation 7-38-012)

2. City of chicago food service sanitation certificate
- comments: observed... See More no valid certified food managers certificate posted to view for food manager on duty only an expired certificate while tcs foods are being prepared,handled and served such as (chicken,mashed potatoe,cole slaw,etc). Must provide and maintain. (priority foundation 7-38-012)(citation issued)

8. Hands clean & properly washed
- comments: observed poor hygienic practicies by male food handler observed him go into the dining area and then returned to rear kitchen area and handle a pan to put food on without washing hands when he returned into food prep area. Must wash hands after every possible contamination. (priority 7-38-010)(citation issued)(cos)

10. Adequate handwashing sinks properly supplied and accessible
- comments: must repair or replace leaky pipe at front hand sink near drive-thru.

22. Proper cold holding temperatures
- comments: observed improper temperature of tcs foods such as 2. 5lbs. Pre-cooked chicken tenders ranging from 46. 2f-52. 9f on a rack inside of walk in cooler. Product was discarded by manager must have cold holding foods at 41. 0f or below. Appx. 2. 5lbs. $60. (cos)(priority 7-38-005)(citation issued)

37. Food properly labeled; original container
- comments: 3-302. 12 : must label shaker when food is not in original package.

38. Insects, rodents, & animals not present
- comments: 6-202. 15 : observed rear door bent bristles at door sweep must repair or replace to be tight fitting.

38. Insects, rodents, & animals not present
- comments: observed evidence of appx. 8-10 live small flies flying around in dining area and rear storage area and 2-4 live large flies in vestibule and rear storage area. Recommended to have a pest control operator to service premises on or after 3/26/24. (priority foundation 7-38-020(a)(citation issued)

40. Personal cleanliness
- comments: 2-402. 11 : observed male food handler with a long beard must provide a beard guard and maintain.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: 4-501. 11 : must repair or replace loose door handle on hot holding cabinet.

49. Non-food/food contact surfaces clean
- comments: 4-601. 11(c) : must clean excessive grease and food debris build up on interior and exterior of hot & cold holding units,prep tables, shelving units,storage racks,pipes of cooking equipment,fryer cabinets and wheel bases,fryer filter,soda caddy,oven & cart,walk in cooler- rolling carts,shelving units,fan guard covers.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 11 : must clean debris ,dust and splatter build up from walls and ceilings throughout premises.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 16 : must scrape and paint chipping paint and grafitti from walls in men's toilet room and lobby area.

55. Physical facilities installed, maintained & clean
- comments: 6-501. 13 : must clean debris build up from mop sink floor drain,walk in cooler & freezer. Must remove standing water under hot holding unit and dish washing area and keep dry.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 13 : must repair or replace damaged flooring and concrete where needed,wall bases in mop sink area.

56. Adequate ventilation & lighting; designated areas used
- comments: 6-501. 14 : must clean debris build up on filters and hood of cooking equipment.

Source: chicago.gov
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368


Recent Interesting Reports

Quebec's Ministry of Agriculture, Fisheries and Food (MAPAQ), in collaboration with the Food Inspection Division of the City of Montreal and Coco Pralin, located at 11, rue Sunnydale, Montréal, has issued a recall for various products due to undeclared allergens. The products were sold exclusively at the... See More previous-mentioned establishment, packaged in clear plastic containers and sold in a refrigerated state. The recall was initiated by the operator, who agreed with MAPAQ and the Food Inspection Division of the City of Montreal to issue this warning as a precaution. No cases of allergic reaction associated with the consumption of these foods have been reported to MAPAQ so far.

The products in question are prepared and sold by Coco Pralin:
- Baba ghanoush
- Celeriac
- Hummus
- Seafood salad
They include sesame, eggs, peanuts, nuts, and sulfites, which are not declared on the label.

Do not consume recalled products to which you are allergic or sensitive as they may cause a serious or life-threatening reaction; and do not serve, use, sell or distribute recalled products. You must return it to the establishment where you purchased.

In case you experience harm from allergens or undeclared ingredients, it is important to report it. It can help to detect & resolve issues and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Source: www.quebec.ca/nouvelles/actualites/details/presence-non-declaree-de-plusieurs-allergenes-dans-divers-produits-prepares-et-vendus-par-lentreprise-coco-pralin-54539
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Daughter had chicken strips, I had the new burger. Both of us had 3 days diarrhea. Other than Wawa was our normal home diet | Symptoms: Diarrhea See Less
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Ordered Jerk Chicken( which I didn't eat), firecracker shrimp and Empanadas ( both which me and everyone else ate)......about an hour afterwards was sick and vomiting.....so was everyone else ( spouse and kids ), who also ate the shrimp and empanadas . | Symptoms: Nausea, Vomiting See Less
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Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache
Suspected source: Salad
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Duration: Several days
Sick: 2 people
Additional information: Had factory chopped salad with my sister and we both got ill within 24hrs. Mother did not have... See More salad and she feels great. Horrible | Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache See Less
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We ate with four people yesterday evening. The two of us who got the dove (allegedly cooked well done) started throwing up at 5 am and it did not stop until 2 pm. Since 11 am we have had diarrhoea. | Symptoms: Nausea, Diarrhea, Vomiting See Less
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Got a pork butt from Mack’s bbq to take to a party. There were 14 people in attendance, only 7 ate the pork. I know this because 7 of us became EXTREMELY ill for days. The only ones who got sick, in 3 different households, were the... See More ones who ate the pork. This was the sickest I’ve ever been. We all were nauseous, vomiting, diarrhea, fevers, body aches, and headache's for DAYS. I called today to inform them about it and I asked to speak to a manager. A lady got on the phone and I said that I got a Boston butt Saturday night, and she said oh god, hold on a minute, and put me on hold. When she got back on the phone she asked if she could take a message. I said no, I need to speak to a manager, is that not you? She said no. I told her about all of us getting extremely ill and she said “there were 7 of you”? I said yes, so I need to speak to the manager. She took my number but I have yet to receive a call back. Her reaction was odd and led me to believe that there were others who also got food poisoning from them Saturday | Symptoms: Nausea, Diarrhea, Vomiting, Fever, Headache, Body Ache See Less
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I bought a bagel from McDonalds for breakfast and I consumed it and now I been throwing up nonstop and my stomach hurts | Symptoms: Nausea, Vomiting, Stomach Pain See Less
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Yesterday 23/3/2024 we placed an order and today my family and I are all suffering from diarrhea and vomiting, the members who ate the BBQ chicken pizza have symptoms while those who didn't eat/eat the other pizzas nothing happened to them. Yesterday the order was for 2... See More bbq chicken 1 the works and another for pepperoni, my dad, partner and I were the only ones who ate bbq and only the 3 of us have been sick since yesterday morning (around 05:00am) we started with diarrhea, the three of us in parallel and today with nausea and malaise In general, my dad felt a Strange taste of chicken but where they were hot we ate them quickly without taking any importance and now the 3 of us are super sick we had to go to the pharmacy for a remedy, my dad is in serious condition the most likely thing is that he will need medical assistance | Symptoms: Nausea, Vomiting, Diarrhea See Less
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Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache
Suspected source: The chilli bowl I got from chillis restaurant
Onset: 4 to 12 hours
Duration: 12 to 24 hours
Sick: Me
Additional information: Both me and my husband ate there but only I... See More got sick from the chili bowl | Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache See Less
165


Chick-fil-A has issued a food alert for its Polynesian Sauce dipping cups, following concerns that they may contain wheat and soy allergens. The alert affects customers who took home the sauce between February 14-27, 2024.

The company discovered that the cups may contain a different sauce, which... See More includes wheat and soy allergens. This could pose a risk to individuals with allergies or sensitivities to these ingredients.

In case you experience harm from allergens or undeclared ingredients, it is important to report it. It can help to detect & resolve issues and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Source: www.chick-fil-a.com/
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