Cape Verde

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Hotel Riu Palace Santa Maria, Cabo Verde

1 month ago reported by user-wrmj5186

2nd visit to this hotel, fortunately the 1st visit no problems. However, returned on 6/3/24 only to be struck down the following Monday 11th with violent diarrhoea, vomiting, horrendous headache & body cramps. 1st myself then my fellow traveller. Initial signs of loose bowels started 2days before … See More
vacating the resort, I guess from other findings we were lucky to make it home before the severe onset. Still suffering with symptoms.. Hotel Rui Santa maria. Hotel Rui Santa maria  | Symptoms: Nausea, Diarrhea, Vomiting, Cramps, Headache
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#hotelriu #sal #cv

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TUI BLUE Cabo Verde, Santa Maria, Cabo Verde

1 month ago reported by user-ktcz3149

We stayed at the Tui Blue Cabo Verde from 5th February 2024 until 19th February 2024

I became very ill, 2 days into the holiday, with violent stomach cramps, nausea, fever and diarrhoea it lasted for the whole holiday and I’m still waiting to recover ( I … See More
have now been back 3 weeks) I’m currently waiting to get some treatment, as my doctor doesn’t know what to treat it with.

I concur with others, that glasses and cups in the room were not replenished with clean ones every day, my husbands bed sheets were changed with stained sheets. It was difficult to get tea, coffee and drinks at meal times. Water was only available from water fountains which were fed from the big blue bottles. Bottles of water were only replaced every two days. I do not drink alcohol and only drink water (sparkling or still)

In a nutshell my holiday has been ruined and I will never return to Cape Verde again. TUI have a duty of care to their customers and in my opinion they have not fulfilled their responsibility
The reps are only interested in selling overpriced island tours and activities. I have complained to TUI and have been told I will need to get a report from the doctor.

My motivation for leaving this review is to protect people from suffering how I am with this horrible poisoning.  | Symptoms: Nausea, Diarrhea, Fever, Cramps
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#hotel #sal #cv #doctorvisit #coffee

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Hotel Riu Cabo Verde, Santa Maria, Cabo Verde

2 months ago reported by user-nqhx9995

06 Jan - 20 Jan 2024
Never been ill on holiday before as we careful when we eat, only drink bottled water, don't put my face in the pool.
We both had Severe Diarrhoea, Vomiting & stomach cramps for 2-3 days after going to the Italian ala … See More
carte restaurant. We were just started to improve, then got it again 5 days later, after going to the main buffet restaurant which was so bad I couldn't leave the room. Eating at the restaurant felt like Russian roulette.
Reported it to the TUI Rep, but he just wasn't interested. Reported it to RUI, but never got a response.
We heard of others who were sick too.
There was a rat in the Hallway to our room on the second day we were there.
Then there was a Cockroach on the salad bar in the main restaurant on next to last day, so didn't eat in the restaurant after that.  | Symptoms: Diarrhea, Vomiting, Cramps
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#hotelriu #rats #mice #rodents #santamaria #sal #cv #italian #salad

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