Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Food Safety Reports: Cancun, Quintana Roo, Mexico

Updated:

Had the baked chicken and rice. These were basically flavorless, which was fine. The chocolate dessert was immediately spat out, so I don't think it was solely responsible. However, within 4 hours like a sledgehammer, headache, vomiting, explosive diarrhea, cramps, sweats, chills, all lasting 6+ hours leading… See more

#americanairlines #airlines #cancun #quintanaroo #mexico #baked #chicken #chocolate #rice

On December 30th I was the first person to fall ill. Out of 12 people, 11 became sick including 3 children. I was seen by a doctor who prescribed me antibiotics, I could no longer get out of bed  | Symptoms: Nausea, Diarrhea, Something else, Stomach Pain, Fever, Cramps

#hotel #cancun #quintanaroo #mexico

My daughter and I became violently sick with vomiting, diarrhea, etc on the last night of a 3 day stay at the Sens Cancun over Christmas 2025. We are both home now with lingering symptoms on Day 9 of diarrhea, reflux, gas, bloating.  | Symptoms: Nausea, Diarrhea, Vomiting, Chills, Bloating, Gas

#hotel #cancun #quintanaroo #mexico

Our family, 4 adults and one 3 year old, stayed at the Sens from Dec 22-29. In the early hours of the 26th we all started showing symptoms. We are home now and on day 6 and our daughter is still very ill. We’ve been to emergency… See more

#hotel #cancun #quintanaroo #mexico

Both my partner and I and it appears half off the hotel have been suffering for the past 3 days, sickness, fever, diarrhoea  | Symptoms: Nausea, Diarrhea, Vomiting, Fever

#hotel #allinclusive #cancun #quintanaroo #mexico

All 9 of our family came down with food poisoning while staying at the Sens. Vomiting nausea chills diarrhea.

On 12/26 had to cancel our flight home and stay two more days as we were too sick to fly. We are all still pretty miserable and some… See more

#hotel #speciallyselected #cancun #quintanaroo #mexico

I depart tomorrow after a trip to hell and back. The buffet made me sick and the staff had no protocol for health emergencies. They tried to force a release on us before they would give us care. I ended up in the Cancun hospital and admitted… See more

#allinclusive #cancun #quintanaroo #mexico

I got it November 10th, my partner November 14th Room service food My pizza was wet with raw tomatos sitting in basically tomato water. I imagine they cooked the pizza hours or days before, put the tomatos on it, stored it incorrectly and only briefly reheated it,… See more

#hotel #cancun #quintanaroo #mexico