REPORT IT NOW
I am reporting:
Please select at least one of the options
Please fill in incident place
Did you also consume (in the past 7 days):
Get alerts for your case
Provide a contact email
The email field is required
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂
Please accept our Terms & Conditions
Protect friends & family
Provide a contact phone number
This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
Add video or photo!
We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Use camera
Select from library
Email or SMS a copy of report
Enter below to get emailed or SMS a copy of your report
Please provide email or phone
Please provide email or phone
Thanks for your report.
Get location based notifications
Report by
Please provide location
Please provide location
Please provide report title
Please provide details
Please accept our Terms & Conditions
Get alerts and updates for your case! Your contact information is not shown on the website.

This information is not shown on the website. We can notify you of updates, and may contact you for more information to help resolve or follow up on your issue.

or
Please provide email or phone
Thank you for your report!

IMPORTANT - YOUR REPORT IS QUEUED - IT MAY TAKE UP TO 12 HOURS FOR YOUR REPORT TO SHOW ON OUR HOME PAGE (IF NOT OPTED AS PRIVATE)

If your report is poison related call 1-800-222-1222 for a free consultation with a live medical poisoning expert

Visit our learn pages for more helpful information or, email us: support@iwaspoisoned.com

Goodbye! and best wishes in your recovery

Chicago, Illinois, United States

Updated: December 7, 2021 9:02 AM
Report date: Dec 3, 2021
3. Management, food employee and conditional employee; knowledge, responsibilities and reporting
- comments: observed no signed employees health policies. Must provide and maintain. (priority foundation 7-38-010)

39. Contamination prevented during food preparation, storage & display
- comments: observed food items stored on... See More floor in rear storage and walk-in freezer. Instructed manager to elevate all food items six inches off floor.

45. Single-use/single-service articles: properly stored & used
- comments: observed single service articles not inverted in prep area. Instructed manager to invert all single service articles to prevent contamination.

49. Non-food/food contact surfaces clean
- comments: observed dust buildup on bases of coolers. Instructed manager to clean and maintain.

53. Toilet facilities: properly constructed, supplied, & cleaned
- comments: washroom door not closing properly. Must repair self closing device and maintain.

57. All food employees have food handler training
- comments: observed no food handler training available. All employees must provide food handler training.

Source: chicago.gov
See Less
3.9K


Report date: Dec 3, 2021
3. Management, food employee and conditional employee; knowledge, responsibilities and reporting
- comments: observed no verifiable health policy on site at time of inspection. Instructed to maintain copies of health policy signed by all employees on site at all times. Priority foundation... See More violation 7-38-010. No citation issued.

16. Food-contact surfaces: cleaned & sanitized
- comments: observed low temperature dish machine in basement dish area maintianing an improper chemical sanitizer concentration of 0ppm chlorine. Machine tagged and held for inspection. Instructed to repair or replace machine so that it is capable of maintaining chemical sanitizer concentration between 50-100ppm of chlorine. Priority violation 7-38-025. Citation issued.

51. Plumbing installed; proper backflow devices
- comments: observed steady leak coming from pipe underneath 3 compartment sink. Instructed to repair or replace and maintain in good condition.

55. Physical facilities installed, maintained & clean
- comments: observed build up of food debris on wall mounted potato cutter located in basment prep area. Instructed to detail clean and maintain in good condition.

60. Previous core violation corrected
- comments: observed the following core violation not corrected from report #2521937 dated 6/25/2021: #55 ' observed broken oven used for reheating food in basement. Instructed to remove from premises. ' instructed to correct and come into compliance. Priority foundation violation 7-42-090. No citation issued.

Source: chicago.gov
See Less
3.9K


Report date: Dec 3, 2021
1. Person in charge present, demonstrates knowledge, and performs duties
- comments: no one on site with city of chicago sanitation certificate. Instructed to obtain and maintain certificate on site and person at all times when serving tcs food.

2. City of... See More chicago food service sanitation certificate
- comments: no one on site with city of chicago sanitation certificate. Instructed to obtain and maintain certificate on site and person at all times when serving tcs food. 7-38-12 priority foundation citation issued

3. Management, food employee and conditional employee; knowledge, responsibilities and reporting
- comments: no employee health policies on site at time of inspection. Instructed to obtain a health policy for each employee working at facility.

5. Procedures for responding to vomiting and diarrheal events
- comments: no vomit and diarrhea kit on site at time of inspection instructed to obtain and maintain at all times.

10. Adequate handwashing sinks properly supplied and accessible
- comments: no soap in one and only working bathroom. Instructed to provide and maintain. Priority foundation 7-38-030(c) citation issued

16. Food-contact surfaces: cleaned & sanitized
- comments: interior of ice machine panel not clean, pinkish build up. Instructed to remove ice clean and sanitize ice machine. Maintain clean at all times. Priority foundation 7-38-005 citation issued

36. Thermometers provided & accurate
- comments: no stem thermometer on site to measure temperatures of tcs food items. Instructed to obtain and maintain. Manager found thermometer in office.

49. Non-food/food contact surfaces clean
- comments: interior of all coolers including rubber gaskets, countertops through out front line, dipper wells, storage shelves, exterior of all beverage machines, exterior of all trash bins and interior of utility sink not clean, excessive debris. Instd to clean and maintain.

53. Toilet facilities: properly constructed, supplied, & cleaned
- comments: both washrooms in need of cleaning instructed to clean and maintain.

55. Physical facilities installed, maintained & clean
- comments: floor through out rear with worn grout lines causing excessive food debris accumulation. Instd to re grout and maintain.

55. Physical facilities installed, maintained & clean
- comments: floor, floor drains and walls through out premises not clean, debris. Walls, floor and ceiling of walk in freezer with excessive ice accumlation. Instd to clean and maintain.

55. Physical facilities installed, maintained & clean
- comments: excessive clutter/unorganization in storage room. Instd to remove all clutter and organize area.

56. Adequate ventilation & lighting; designated areas used
- comments: dim lights through out premises. Instd to replace all dim lights and maintain.

56. Adequate ventilation & lighting; designated areas used
- comments: all air vents and around vents in need of detail cleaning instructed to clean and maintain.

Source: chicago.gov
See Less
3.9K


Report date: Dec 3, 2021
38. Insects, rodents, & animals not present
- comments: observed over 50 mice droppings scattered on shelves near single service articles in drive thru area, 30 mice droppings scattered on floor and boxes in rear storage area, 20 mice droppings scattered on... See More floor along walls and corners in prep and dish washing area, 20 mice droppings scattered on floor along walls and corners in electrical room. Instructed manager to call an exterminator for service, clean and sanitize all areas. Priority foundation 7-38-02(*a) citation issued

49. Non-food/food contact surfaces clean
- comments: observed accumlated food debris and grease buildup on interior and exterior surfaces of fryers, coolers, prep tables, holding units, shelving units, bulk containers. Instructed manager to clean and maintain.

51. Plumbing installed; proper backflow devices
- comments: observed leaking faucet on hand washing sink in women washroom. Instructed manager to repair.

55. Physical facilities installed, maintained & clean
- comments: observed accumulated food debris and spillage on floors in prep and storage areas. Instructed manager to clean and maintain.

56. Adequate ventilation & lighting; designated areas used
- comments: observed missing light shield in rear prep/dish washing area. Instructed manager to replace

58. Allergen training as required
- comments: observed no allergen training available for certified manager on duty. All certified managers must provide allergen training.

Source: chicago.gov
See Less
3.9K


Report date: Dec 1, 2021
41. Wiping cloths: properly used & stored
- comments: all wiping cloths when not in use must be stored in a clean sanitizing solution. Instructed to correct and maintain.

49. Non-food/food contact surfaces clean
- comments: all door handles on equipment in... See More need of cleaning to remove build up. Instructed to clean and maintain.

Source: chicago.gov
See Less
3.9K


Report date: Dec 1, 2021
49. Non-food/food contact surfaces clean
- comments: all equipment surfaces in need of cleaning to remove all food splatter and build up. Instructed to clean and maintain.

55. Physical facilities installed, maintained & clean
- comments: floors in need of cleaning to... See More remove all food spills instructed to clean and maintain.

56. Adequate ventilation & lighting; designated areas used
- comments: hood vent filters above dish machine in need of cleaning to remove dust build up. Instructed to clean and maintain.

Source: chicago.gov
See Less
3.9K


Ordered Gr. Pike with cream on 12/6/21 at 10:40 am. Finished it around 11:30am. No other food or beverage consumed. Started feeling nauseous around 12:30pm, with symptoms getting progressively worse. Laid down, Was unable to get up. Vomited 3x at approx 1:30pm with some symptom relief after | Symptoms: Nausea, Vomiting See Less
3.9K


Report date: Dec 3, 2021
39. Contamination prevented during food preparation, storage & display
- comments: observed bulk sugar stored inside cabinet under hand washing sink in front prep area. Instructed manager to remove sugar to protect from potential leakage.

45. Single-use/single-service articles: properly stored & used... See More - comments: observed single service cups stored under hand washing sink in front prep area. Instructed manager to remove to protect from potential leakage.

55. Physical facilities installed, maintained & clean
- comments: observed food debris on floors under all equipment, along walls and in all corners in prep, dish washing and storage areas. Instructed manager to clean and maintain.

Source: chicago.gov
See Less
3.9K


Report date: Dec 2, 2021
2. City of chicago food service sanitation certificate
- comments: observed no one on-site with a valid city of chicago certified food manager certificate. While time/ temperature controlled foods, including soups and sauces, are being cooked and cooled. Priority foundation violation 7-38-012... See More 29. Compliance with variance/specialized process/haccp
- comments: observed a cook and chill process done on site,however no haccp plan provided on site nor to chicago department of public health. Food is cooked in kettles, food is transferred to bags which is sealed and stored in large compartment with ice and water. A record is kept of cooling process. Must provide haccp plan on site with requirement of the rules and submit to public health. Priority foundation violation 7-38-005 citation issued

32. Variance obtained for specialized processing methods
- comments: refer to violation #29 for citation

55. Physical facilities installed, maintained & clean
- comments: observed ceiling above food storage and preparation area not smooth and easily cleanable. Must install non-absorbant drop ceiling over all areas where open food is prepared and stored.

Source: chicago.gov
See Less
3.9K


Report date: Dec 2, 2021
36. Thermometers provided & accurate
- comments: no metal stem thermometer on the premises to measure food temperatures of tcs foods upon delivery from catering co. Or hot/cold foods held. Must provide. Priority foundation violation 7-38-005 citation issued.

36. Thermometers provided &... See More accurate
- comments: inaccurate internal thermometer inside the tall reach-in cooler. Instructed to replace.

49. Non-food/food contact surfaces clean
- comments: interior of the kitchen toaster oven with food debris. Must clean and maintain. ----interior doors of the kitchen tall reach-in cooler with peeling plastic used as a protectant/sealant of metal. Must remove peeling plastic.

55. Physical facilities installed, maintained & clean
- comments: missing baseboard/wall between the kitchen three compartment and handwashing sinks. Must replace/seal wall. ----water damaged ceiling tiles in the kitchen. Must replace.

Source: chicago.gov
See Less
3.9K