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Chipotle Customers Have Been Getting Sick For A Lot Longer Than You Think

Chipotle Customers Have Been Getting Sick For A Lot Longer Than You Think

                                                 

Even before the late 2015 E. coli and norovirus outbreaks crippled Chipotle shares, the restaurant chain was getting its customers sick at a much higher rate than its peers.

In mid-July, Chipotle shut down its restaurant in Sterling, Virginia after multiple customers reported instances of vomiting, diarrhea, severe stomach pain, and nausea on crowdsourcing website iwaspoisoned.com as a result of eating at that particular Chipotle location. Chipotle concluded that it was an episode of norovirus related to a failure to adhere to proper safety protocol, not a direct issue with the food as it relates to Chipotle’s supply chain. The restaurant chain’s management team made this very clear on their most recent earnings call.

On August 1st, 2017, Hedgeye Restaurants analyst Howard Penney hosted a Thought Leader call with Patrick Quade, the founder of iwaspoisoned.com. Key takeaway? The Sterling, Virginia incident is far from an isolated instance. In fact, iwaspoisoned.com data shows that the number of Chipotle customers reporting incidents of sickness after eating at a local Chipotle chain has been a problem for the brand as far back as 2012. In fact, the incidence of consumer-reported illness is “multiples higher than other brands dating back to 2012,” Quade says.

the iwaspoisoned.com founder explains his shock when looking at this Chipotle data back in 2012. “Back then, we were still relatively small … so we hadn’t even really promoted it because Chipotle was such a darling at that time and had such a reputation for quality,” Quade says. “The notion that they were unsafe, I think no one would have believed us.”

The Chipotle data that came rolling in, however, was exactly why Quade started the company back in 2009, a direct response to the lack of any coordinated, consumer-led, national food reporting system. “What we were [seeing at Chipotle] was a clear red flag to us that someone ought to take a look at it because it was such a huge outlier,” Quade says.

Watch the video above to find out precisely why Chipotle’s issues are far from over Link

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Chick-fil-A, East 71st Street, Tulsa, Oklahoma, USA

Report Type: Food Poisoning
Symptoms: Diarrhea Nausea Vomiting Cramps
“Eating chicken at approximately 7pm on 11/23/19. Husband was experiencing nausea, severe abdominal cramps, and diarrhea that started around 1030pm. Small child woke up vomiting at 10:45pm, second small child woke up vomiting about 2:45am, and I became nauseated the next morning. I had the least amount of chicken as... See More
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“My family and I decided to eat at Bj’s for a quick dinner. I ordered Blackened Salmon with asparagus. After I got home around 8 o’clock (11/30/2019) my stomach felt bubbly and I felt nauseous. Then about 9pm I started having continuous diarrhea for the last 2 hours. However, I... See More
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Stater Bros. Markets, Hidden Springs Road, Wildomar, CA, USA

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Zaxby's Chicken Fingers & Buffalo Wings, Murfreesboro Pike, Nashville, TN, USA

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ALDI, Haggerty Road, Walled Lake, MI, USA

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Pizza Hut, Edson Avenue, The Bronx, NY, USA

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Subway, Maysville Pike, Zanesville, OH, USA

Report Type: Food Poisoning
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IHOP, 55 Coon Rapids Blvd NW, Coon Rapids, MN 55448, United States

Report Type: Food Poisoning
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“We ordered some pancakes, scrambled eggs, bacon, hash browns, sausages....it is hard to tell., Me and my daughter got sick the same day, having diarrhea....My daughter is still sick, vomiting today Tuesday 10th she's vomited whole night....My son had diarrhea and temperature, My mom had diarrhea second day.

The store... See More
Reported By Iwaspoisoned.com User
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15th Street Fisheries, Southeast 15th Street, Fort Lauderdale, FL, USA

Report Type: Food Poisoning
Symptoms: Diarrhea Nausea Vomiting Other
“It was on Monday November 25th after 8:30pm, service was slow. The entrees were cold. There were very few customers in the restaurant
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Carbone Coal Fired Pizza, Saint Anne's Road, Winnipeg, MB, Canada

Report Type: Food Poisoning
Symptoms: Diarrhea Nausea Other
“On December 4th (5:30- 8:00 ish) three of us shared Salt and Pepper wings with onions, a Bella Pizza, and an Old White Pizza.
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