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Food Violation

Updated: September 4, 2022 4:07 PM
My food and or drink at this location was intentionally tampered with with some unknown chemical that cause burning of the flesh. Any food location with a chemical that harmful in the food prep area should be shut down immediately as it is a life threatening situation... See More for everyone. I will also be contacting the authorities as this was an intentional targeted act. See Less
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SH
S......8
Please keep all of us updated.
1 Reply 2 weeks ago
I'd like to start out by saying, if I could give them negative stars I would. My husband and I ordered online and paid for it online and went to pick it up and was ignored at the window. We attempted to go to the other window... See More where customers were getting served and they made us go back to the other window just to sit there for 20 mintues while we were still ignored and they helped other people who weren't even there before us at all. After sitting for that amount of time I knocked on the window and someone from the back, not even the guy up front who was ignoring us, came to see what we needed and then got us our cold food that had been sitting there. I also had a slushie which took another 5 minthes for some reason. My husband watched them grab a cup from a location we hadn't seen them grab a cup from this whole time sitting there just for my slushie. The food was terribly cold and terrible. I didn't drink the slushie and set it by my sink. And when we came to it this morning, there is black stuff all in it. They literally tried to poison me with whatever it was in the cup. I honestly cannot beleive that a person who works in a restaurant would do this to a paying customer. I did nothing wrong. And even if I did, there is no reason to try and poison someone. I worked in food for 16 years. I have had some of the worst people and never in my life have I ever tried to ruin or poison someone's food. This is unacceptable and horrendous. As a human who did this to someone, you should be ashamed of yourself. I'm so upset that someone would even do this to anyone and you do not deserve the right to make food for people. This entire location should be ashamed. | Symptoms: Other See Less
1.7K


18th June 2022, Smoked salmon from there- it had dye stains on the salmon I have contacted  them about this and there has not been any answer yet, after 1 MONTH | Symptoms: Diarrhea, Nausea, Vomiting See Less
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My daughter bought some potatoes and a matecado when she was in the middle of eating the ice cream there was a cockroach. It was my girl she tells her brother to buy her some potatoes and a macdonald butter, my son buys it for her that... See More at 10:20pm my girl starts eating the ice cream when she goes half a glass she feels something strange in her mouth more hard when she spits it was a cockroach, I started vomiting she was at 2:am vomiting and with a lot of stomach pain, I waited for her doctor to call her I advise me every step to watch and take care of my daughter to all this my son took the glass of ice cream to Macdonald what they went was to return the money but no staff called to ask if my daughter was fine, after that I call and make a claim, they tell me that I wanted the insurance people to contact me because I said yes, but they have been very indeligent | Symptoms: Vomiting, Stomach Pain See Less
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Report date: Oct 28, 2021
38. Insects, rodents, & animals not present
- comments: observed over 75 small, black flies in the following areas: flying around north side of prep area; on walls and ceiling on north side of prep area; on north wall of the dining... See More room, and in restrooms. Instructed must detail clean and sanitize all affected areas. Must contact pest control and minimize pest issue. Priority foundation violation 7-38-020(a). Citation issued.

44. Utensils, equipment & linens: properly stored, dried, & handled
- comments: observed heavily soiled utensils (plastic containers, etc. ) in front prep area. Must detail clean and sanitize all utensils.

49. Non-food/food contact surfaces clean
- comments: observed heavily soiled counters (north side) in front prep area. Observed pooliing liquid on counters. Must detail clean and sanitize area. Must keep clean and dry to prevent pest harborage. Must maintain same.

51. Plumbing installed; proper backflow devices
- comments: noted leak from main faucet of front beverage prep sink (hose attached to 1 of 2 sink faucets). Instructed to repair.

55. Physical facilities installed, maintained & clean
- comments: observed liquid and debris accumulating in large gaps between tiles in front prep area, near beverage prep area. Must detail clean and sanitize this area. Must fill gaps (grout) between tiles to prevent liquid pooling. Must keep floors clean and dry. Must make floors even, smooth and easily cleanable. Must maintain same. Observed dust accumulation on north wall of dining room and on walls of restrooms. Must detail clean. Must maintain same.

Source: chicago.gov
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Report date: Oct 28, 2021
1. Person in charge present, demonstrates knowledge, and performs duties
- comments: observed no person in charge with chicago food sanitation certificate. Instructed manager to designate person in charge during all hours of operation. Priority foundation

2. City of chicago food service... See More sanitation certificate
- comments: observed no chicago food sanitation manager on site or valid certificate posted when hamburgers(150. 1f) prepared and served. A certified manager must be on site and valid certificate posted at all times tcs food prepared and served. Priority foundation 7-38-012 citation issued.

10. Adequate handwashing sinks properly supplied and accessible
- comments: observed no hand washing signs at hand washing sinks in washrooms. Must provide hand washing signs at all hand washing sinks used by employees.

38. Insects, rodents, & animals not present
- comments: observed 1/4' gap on bottom corners of rear door. Instructed manager to seal all outer openings on door to prevent pest entry.

55. Physical facilities installed, maintained & clean
- comments: observed damaged baseboards along walls near rear door. Must repair/replace and maintain.

55. Physical facilities installed, maintained & clean
- comments: observed food debris and spills under cooking equipment, around grease recycling unit, along walls and all corners in drive thru, prep, storage, and dish washing areas. Instructed manager to clean and maintain.

Source: chicago.gov
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4.9K


Report date: Oct 27, 2021
9. No bare hand contact with rte food or a pre-approved alternative procedure properly allowed
- comments: observed a food handling employee touching ready-to-eat food with their bare hands during preparation. Observed the food employee handling cooked sliced sausages at prep line... See More cooler with their bare hands. Instructed management that ready-to-eat foods cannot be handled with bare-hands. Priority violation 7-38-010, citation issued.

16. Food-contact surfaces: cleaned & sanitized
- comments: observed a slight debris accumulation encrusted on the interior of the ice machine. Must remove debris, detail clean inside ice machine/have serviced and maintain ice machine at all times.

22. Proper cold holding temperatures
- comments: found tcs foods at improper temperatures: leafy cut romaine lettuce at 61. 2f-62. 4f inside the 5 door prep line cooler at front prep area and cooked sliced sausages at 48. 2 f inside the pizza prep line cooler at rear prep area. Instructed manager, (tcs foods) must maintain cold holding temperature of 41. 0f or colder and hot holding temperature of 135 f or hotter at all times. Priority violation 7-38-005, citation issued.

33. Proper cooling methods used; adequate equipment for temperature control
- comments: found the front 5 door prep line cooler not maintaining proper temperature in use with tcs foods (with an air temperature of 62. 2 f). Instructed manager cold holding unit must maintain cold holding temperature of 41. 0f or colder at all times. Mentioned cooler is tagged 'held for inspection' at this time. Instructed not to use until repaired. See comments below. Priority violation 7-38-005, citation issued.

38. Insects, rodents, & animals not present
- comments: observed approximately 30 live small flies on the walls and ceiling in the rear dishwashing machine area and at bar area. Additional pest control service is needed to eliminate the pest activity. Priority foundation violation 7-38-020(a), citation issued.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: observed a torn door gaskets inside of the 6 door prep line cooler. Instructed management to replace the torn door gaskets.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: observed stained cutting board on top of the front prep cheesecake dessert cooler. Instructed to resurface or replace the cutting boards.

49. Non-food/food contact surfaces clean
- comments: instructed to detail clean interiors of bread warmer unit located at front prep area to remove dried-up food debris and bar guns and housings at bar area with syrup spillage.

55. Physical facilities installed, maintained & clean
- comments: instructed to detail clean the floor throughout the food prep areas especially under the cooking equipment and 3 compartment sink area. Clean the walls and ceiling of the front prep area.

56. Adequate ventilation & lighting; designated areas used
- comments: instructed to detail clean ceiling ventilation covers in food prep areas and bar area to remove accumulation of dust and maintain.

Source: chicago.gov
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4.9K
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Last night after eating a steak and cheese sandwich , Steak and cheese sandwich  We bought full steak and cheese sandwich, chips, 2 chocolate chip cookies, orange juice. We originally had a talk with the manager about the kitchen staff playing around and throwing cheese slices at... See More each other. He said he would talk to the staff. My main concern at the time was, are they making the food with the same food they are throwing on each other  | Symptoms: Other, Vomiting See Less
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