I am reporting:
Please select at least one of the options
Please select at least one of the options
Please select at least one of the options
Please fill in incident place
Get Alerts
Send My Report To:
Did you also consume (in the past 7 days):
Get alerts for your case
Provide a contact email
The email field is required
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂
Please accept our Terms & Conditions
Protect friends & family
Provide a contact phone number
This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
Add video or photo!
We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Use camera
Select from library
Email or SMS a copy of report
Enter below to get emailed or SMS a copy of your report
Please provide email or phone
Please provide email or phone
Thanks for your report.
Get location based notifications
Report by
Please provide location
Please provide location
Please provide report title
Please provide details
Please accept our Terms & Conditions
Get alerts and updates for your case! Your contact information is not shown on the website.

This information is not shown on the website. We can notify you of updates, and may contact you for more information to help resolve or follow up on your issue.

Please provide email or phone
Thank you for your report!


If your report is poison related call 1-800-222-1222 for a free consultation with a live medical poisoning expert

Visit our learn pages for more helpful information or, email us:

Goodbye! and best wishes in your recovery

Food Violation

Updated: October 16, 2021 9:34 AM
I have ordered a meal and the waitress brought the wrong onigiri. I told her and she kept blaming me for ordering the wrong one she brought. Then when she finally accepted to bring the correct one, she USED HER HANDS to grab it from my plate,... See More she went to get the correct one and she threw the right one on my plate. It felt off my plate (as she litterally threw it)! I didn’t even touch it as she was completely not having safety and hygenic standards. She is taking the cash, bringing the menu, and serving the drinks and some food. And she used her hands, without washing them, to grab my food. This was so rude and so inappropriate. See Less

October 14, We seen rats running around restraunt and when asked to speak to manager we were told they live there its nothing they can do We ate and mid food we seen rats on multiple occasions. We alerted the manager and he told us they live... See More there then the owner came over and tried to buy us shots to gush us up I feel we were discusted and left. Rats don't just live at a restraunt that's how people get sick See Less

I have found a mosquito in one of candy kittens bags of sweets and I am now feeling unwell I opened a new bag of the product when I reached in for a second bite I notice a dead mosquito squish with its body fluid at the... See More bottom of the packaging Friday 8th October Is when I open it had been bought a couple of days before and did not open before now because I had a previous one unfinished and open the new one and found this bug the first packet made my stomach burn a little but I ignored it and bought a second one and found the bug after eating one of the candy kittens I now have headache and sore throat and stomach pains and unknown if will get worse or what will happen to me | Symptoms: Headache, Stomach Pain, Soreness See Less

Ordered a to go order of 30 boneless wings and ate one and it was cold in the middle and so I started cutting open the rest of them and they were all raw inside. | Symptoms: Diarrhea See Less

I ordered from here. I ordered and waited 15 mins before leaving my house. Then I went to the location, which took about 10 mins to get there. Once there I was advised that it would take 3 mins to get the food ready. I thought it... See More was weird because the order was suppose to take 20 mins to make. So I sit for about 10 mins on a dirty table that was sticky. It was to the side and I couldn't see the food being made like I could if I stood or sat at the entrance, which everyone did as new customers came in.

Also side note, the floors and the other tables looked dirty. The floor was sticky. And, I did notice the cashier/cook did go to the bathroom, but they came out as my order was called.

Once my food is called, I get my food as usual with a thank you and pour my drinks. The new customers who walked in and stood at the entrance while I was waiting wouldn't give me eye contact as I walked out and made weird faces.

I go home to eat and the fries are cold. I heat them up in the microwave. I begin to eat the food and I realize that this is super spicy. Cool. I finish and that night I ended up vomiting after showering and going #2 which came out soft but hot. I had to call off work and take some working medicine and use a hot water bag enema to clean myself out. I'm currently shaking and have chills. Will go to doctor tomorrow if I don't feel better. | Symptoms: Nausea, Diarrhea, Vomiting, Chills, Shaking
See Less

I went into the dining room and ordered some food today. As I was eating I noticed something was off with my food and I looked down at a ranch cup and noticed the cup itself was breached where the top was and rancid ranch formed where... See More in a brown jelly from what i could guess a fridge malfunction any way i made my way home and in an hour or two I am experiencing effects for the food.

09/27 update: I'm doing fine. It started clearing up today. | Symptoms: Nausea, Diarrhea
See Less

The fries were not very good and there was a stick fried with them and it ended up in my box of fries. | Symptoms: Safety violation See Less

I had to send back dirty silverware for a replacement, so I am concerned about the cleanliness of the restaurant in general. But I suspect either the Rainbow Trout or the coleslaw. Within 10 minutes of leaving the restaurant and driving home, I began to have severe... See More cramps and indigestion. I made it home in about 20 minutes and had all of the symptoms for hours. It was a rough afternoon. Because the symptoms were so quick and violent, I knew it was poisoning. I had not eaten anything else that day and was not taking any medication. This was my first meal of the day.
Yesterday, Thurs, Sept 23 | Symptoms: Cramps, Indigestion, Diarrhea, Nausea, Vomiting
See Less

Bought a set of pre-made assorted korean pancakes from there 09/19/2021. The next day on 09/20/2021 I decided to make one half of the pack of pre-made assorted korean pancakes with my son. I quartered each pancake so it’s easier for my son to eat. I took... See More the first bite of the chive pancake and I felt a very hard substance within the first chew. I took the substance out of my mouth thinking maybe it was a shell from a piece of shellfish or something. To my dismay, it was a pretty decently sized piece of hard grey/silver plastic. Had a sharp edge on one side too. I took a picture of the piece of plastic immediately and sent it to my husband. He called the place from where we purchased it quickly and they replied; “Well what do you want us to do about it?” Now, this isn’t the first incident we’ve (specifically me) had with this particular location when it came to their pre-made food. The last time I ate their stir-fried tofu and got food poisoning and their reply was pretty much the same and nothing was really done about it. I doubt anything will be done about this incident either, they just seem to not really care. Lessened learned again, let’s not buy pre-made food from there, at the very least this location. Just putting this out there for others that shop at this h mart location. | Symptoms: Nausea, Diarrhea, Vomiting See Less
1 Share

Went there with husband and 98 year old father for All American hot dog. We had to go thru drive thru, as said not enough people to bring to stall…at drive thru, place look unclean and multiple people with personal items…within 1/2 hour father had severe stomach... See More cramps, still feels belly ache 2 days after; husband had nausea, chills, fatigue. | Symptoms: Nausea, Cramps, Chills, Fatigue, Stomach Pain See Less