User profile: user-gcjpj787
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We arrived at the hotel on Feb. 25th. On the 27th we all ate at Encanta for dinner. That night we all went to bed right after and 4 of…
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Food Safety Report: Hotel Xcaret Arte, Playa del Carmen, Quintana Roo, Mexico
We had the same experience 3 days ago too! 4 out of 8 in our group all got diarrhea and vomiting, then last night another person in our group and now this morning another. So in total, 6 out of 8 of us so far. The hotel takes zero accountability and it’s clear the in house doctor (who you have to pay $100 to even see), is working for the hotel (even though she says she doesn’t) because she was saying anything she could to deflect and say we did not get food poisoning (she said maybe we aren’t used to spicy or rich food, or that maybe we got it before we arrived and that it’s viral and a few other solutions). The doctor said the only way to test it would be to go to the hospital, which of course we did not want to do since we already had two days ruined by this. Beyond frustrated at this point.