Food Safety Report: Pollo Tropical, Pines Blvd, Pembroke Pines, FL, USA 2 years ago • details 97 Comments Comment Suspected food poisoning. Symptoms: Chills, Headache, other: Pains all over my body Suspected source: Eating chicken Onset: 4 to 12 hours Duration: 12 to 24 hours Additional information: Food is stale