Happened to me on my stay there last October. When I reported to the manager there was no reaction. She just shoved a form in my face to fill out confirming this is a normal occurrence and I got the luck of the draw! When I reported to headquarters they told me I needed to provide them with a doctors note and the agent of poisoning. No apology, no refund for partially ruining my vacation, nothing. This is normal there and they send some generic response when you complain on Trip Advisor, Google, etc. about how they care about food safety. There are hundreds of food poisoning incidents at this all inclusive resorts as well as others . WILL NEVER STAY AT AN ALL INCLUSIVE AGAIN! #trash
Food Safety Report: Hotel Riu Palace Antillas, J.E. Irausquin Boulevard, Noord, Aruba
Happened to me on my stay there last October. When I reported to the manager there was no reaction. She just shoved a form in my face to fill out confirming this is a normal occurrence and I got the luck of the draw! When I reported to headquarters they told me I needed to provide them with a doctors note and the agent of poisoning. No apology, no refund for partially ruining my vacation, nothing. This is normal there and they send some generic response when you complain on Trip Advisor, Google, etc. about how they care about food safety. There are hundreds of food poisoning incidents at this all inclusive resorts as well as others . WILL NEVER STAY AT AN ALL INCLUSIVE AGAIN! #trash