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KFC, UK

4 years ago

United Kingdom

how do I file a complaint for raw chicken in a zinger burger.

158


Related Reports

Report date: Mar 26, 2024
1. Person in charge present, demonstrates knowledge, and performs duties
- comments: pic doesn't have a valid certified food managers certificate posted to view. Must provide and maintain. (priority foundation 7-38-012)

2. City of chicago food service sanitation certificate
- comments: observed... See More no valid certified food managers certificate posted to view for food manager on duty only an expired certificate while tcs foods are being prepared,handled and served such as (chicken,mashed potatoe,cole slaw,etc). Must provide and maintain. (priority foundation 7-38-012)(citation issued)

8. Hands clean & properly washed
- comments: observed poor hygienic practicies by male food handler observed him go into the dining area and then returned to rear kitchen area and handle a pan to put food on without washing hands when he returned into food prep area. Must wash hands after every possible contamination. (priority 7-38-010)(citation issued)(cos)

10. Adequate handwashing sinks properly supplied and accessible
- comments: must repair or replace leaky pipe at front hand sink near drive-thru.

22. Proper cold holding temperatures
- comments: observed improper temperature of tcs foods such as 2. 5lbs. Pre-cooked chicken tenders ranging from 46. 2f-52. 9f on a rack inside of walk in cooler. Product was discarded by manager must have cold holding foods at 41. 0f or below. Appx. 2. 5lbs. $60. (cos)(priority 7-38-005)(citation issued)

37. Food properly labeled; original container
- comments: 3-302. 12 : must label shaker when food is not in original package.

38. Insects, rodents, & animals not present
- comments: 6-202. 15 : observed rear door bent bristles at door sweep must repair or replace to be tight fitting.

38. Insects, rodents, & animals not present
- comments: observed evidence of appx. 8-10 live small flies flying around in dining area and rear storage area and 2-4 live large flies in vestibule and rear storage area. Recommended to have a pest control operator to service premises on or after 3/26/24. (priority foundation 7-38-020(a)(citation issued)

40. Personal cleanliness
- comments: 2-402. 11 : observed male food handler with a long beard must provide a beard guard and maintain.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: 4-501. 11 : must repair or replace loose door handle on hot holding cabinet.

49. Non-food/food contact surfaces clean
- comments: 4-601. 11(c) : must clean excessive grease and food debris build up on interior and exterior of hot & cold holding units,prep tables, shelving units,storage racks,pipes of cooking equipment,fryer cabinets and wheel bases,fryer filter,soda caddy,oven & cart,walk in cooler- rolling carts,shelving units,fan guard covers.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 11 : must clean debris ,dust and splatter build up from walls and ceilings throughout premises.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 16 : must scrape and paint chipping paint and grafitti from walls in men's toilet room and lobby area.

55. Physical facilities installed, maintained & clean
- comments: 6-501. 13 : must clean debris build up from mop sink floor drain,walk in cooler & freezer. Must remove standing water under hot holding unit and dish washing area and keep dry.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 13 : must repair or replace damaged flooring and concrete where needed,wall bases in mop sink area.

56. Adequate ventilation & lighting; designated areas used
- comments: 6-501. 14 : must clean debris build up on filters and hood of cooking equipment.

Source: chicago.gov
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My wife had a seperate zinger tower meal.
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