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Pollo Tropical, Lake Worth Road, Lake Worth, FL, USA

5 years ago

4331 Lake Worth Road, Lake Worth, 33461 Florida, United States

Late Thursday night i was suppose to get a bite to eat with my Amazing other half and unfortunetly he got called back into work. So I decided to get something quick and simple from our local Pollo. After ordering the chicken ceaser salad , 24 hours later I had non stop dirrehea, very high fever . We didn’t think much of it ... now 48 hours later they fever hasn’t stopped and neither had the dirrehea(now I was pooping blood) so we went to the MD Urgent care, after spending $150 their and only being there 10 minutes they said I needed to go to hospital immediately . Now after being admitted to hospital and the doctors running all sorts of test checking my Colin, checking for parasites !! Now on my 3rd day here at the hospital they pronounced that it was ECOLI ! Do not go here as I am still @ the hospital !!! | Symptoms: Diarrhea, Fever, Nausea

198


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I was on my break for lunch, ate my food around 2 PM. By 3 PM I started feeling weak, nauseous and had diarrhea. On my way home from work at 5 PM I started getting major pain in my stomach. Hearing rumbling and bubbles. I got... See More home at 6 PM had major diarrhea went to bed in so much pain and nausea. I want the to throw up so bad. | Symptoms: Nausea, Diarrhea, Weakness, Stomach Pain See Less
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Suspected food poisoning. Symptoms: Diarrhea, Vomiting, Stomach Pain, Headache
Suspected source: Pork from pollo tropical
Onset: Less than 4 hours
Duration: Several days
Sick: Me
Additional information: I ate the yellow rice and pork with onions. By the time I got home I felt Nauseous. I went... See More to bed and had diarrhea through the night and vomit as well. | Symptoms: Diarrhea, Vomiting, Stomach Pain, Headache See Less
301


Suspected food poisoning. Symptoms: Chills, Headache, other: Pains all over my body
Suspected source: Eating chicken
Onset: 4 to 12 hours
Duration: 12 to 24 hours
Additional information: Food is stale | Symptoms: Chills, Headache See Less
301


Closure Date: 09/13/2023

Violations:
- High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. tamales (127F - Cooling) in kitchen. salsa (68F - Cooling) in two door cooler. Operator states food not prepped or... See More portioned today. Overstocked and covered. Food did not reach 41F within 6 hours.

- High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 70 degrees Fahrenheit within 2 hours. rice water (92F - Cooling) since 8 am cooler at front counter. Operator states rice water cooked at 8:00 am. Food did not reach 70 within 2 hours.

- High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Employee plating ready to eat avocados for immediate service with barehands. Educated on site.

- High Priority - Nonfood-grade bags used in direct contact with food. Thank you grocery bags storing raw chicken in freezer units in kitchen.

- High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Open box of Raw tilapia over ice used for consumption in two door freezer Raw chicken not commercially packaged over raw beef not commercially packaged in one door freezer unit.

- High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw chicken over raw beef in two door reach in cooler Raw shrimp over ready to eat salsa in two door cooler Removed **Corrected On-Site**

- High Priority - Roach activity present as evidenced by live roaches found. Six live roaches crawling floor in dry storage room of kitchen next to sealed and opened bags of rice and beans. Two live roaches crawling behind reach in cooler in kitchen. One live roach crawling on wall at rack storing clean equipment in kitchen. Operator Killed and removed **Corrective Action Taken**

- High Priority - Shell eggs not stored at an ambient air temperature of 45 degrees Fahrenheit or less. raw shell eggs (50F - Cold Holding); on prep table in kitchen. Operator states eggs out less than four hours. Placed in cooler. **Corrective Action Taken**

- High Priority - Stop Sale issued due to food originating from an unapproved source. Chocolate bananas and ice creams in freezer chest in dining room. Operator states food made in home kitchen.

- High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Cooked sauce (53F - Cold Holding) on prepped table. Operator states food not prepped or portioned today. Removed from unit less than four hours. Placed in cooler.

- High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. rice (114F - Hot Holding); on cook line. Per operator rice cooked less than four hours ago. Reheated to 165F hot holding. **Corrective Action Taken**

Source: Florida Department of Health
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197


Closure Date: 08/23/2023

Violations:
- High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. goat (54F - Cooling ); chicken (50F - Cooling); chicken (55F - Cooling); Akra (54F - Cooling); cooked sauce (56F... See More - Cooling) in three glass door cooler. Operator states food not prepped or portioned today. Cooling in unit overnight. Food did not reach 41F within 6 hours. Food items in large containers covered. Unit not Maintaining temperature.

- High Priority - Presence of insects, rodents, or other pests. One live mouse in hallway. Went in storage room in hallway in dining room. Unable to find.

- High Priority - Roach activity present as evidenced by live roaches found. One live roach on wall above clean equipment in kitchen. One live roach under shelf above prep table in kitchen. One live roach on floor under prep table in kitchen. Killed removed and sanitized areas. **Corrective Action Taken**

- High Priority - Rodent activity present as evidenced by rodent droppings found. Approximately 20 rodent droppings in storage room in hallway Approximately 30 droppings on floor infront of freezer unit in kitchen 10 Rodent droppings on floor in front of three door cooler in kitchen. 2 rodent droppings on shelf above bane Marie with to go containers Approximately 20 rodent droppings on shelf above hand sink in kitchen. Removed cleaned and sanitized areas **Corrective Action Taken**

- High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. goat (54F - Cooling ); chicken (50F - Cooling); chicken (55F - Cooling); Akra (54F - Cooling); cooked sauce (56F - Cooling) in three glass door cooler. Operator states food not prepped or portioned today. Cooling in unit overnight. Food did not reach 41F within 6 hours. Food items in large containers covered. Unit not Maintaining temperature. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cut cabbage (54F - Cold Holding) in Coca Cola cooler in dining room. Operator states food not prepped or portioned today. In unit over four hours.

- High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cut cabbage (54F - Cold Holding) in Coca Cola cooler in dining room. Operator states food not prepped or portioned today. In unit over four hours. **Repeat Violation** **Admin Complaint**

Source: Florida Department of Health
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197


Closure Date: 08/16/2023

Violations:
- High Priority - - From initial inspection : High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. At 0 ppm. Advised operator... See More to move sanitizer procedure to 3 compartment sink with chlorine 100 ppm **Corrective Action Taken** **Warning** - From follow-up inspection 2023-08-16: After 3 attempts tested at 10ppm. **Admin Complaint**

- High Priority - - From initial inspection : High Priority - Rodent activity present as evidenced by rodent droppings found. Approximately, 8 Rodent droppings on top of shelf with dry sealed goods on cook line 10 rodent droppings on top of shelf with pots and pans on storage room with water heater. 20 rodent droppings on floor under toasters on cook line 10 rodent droppings on floor between reach in cooler and reach in freezer on cook line. 10 rodent droppings under 3 compartment sink **Warning** - From follow-up inspection 2023-08-16: 1 dry rodent droppings on floor under toasters on cook line 2 dry rodent droppings on floor between reach in cooler and reach in freezer on cook line. **Admin Complaint**

Source: Florida Department of Health
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197


Purchased shrimp at the seafood counter approximately one hour later I experienced severe pain in stomach and diareer its now fifteen hour's later and it's still happening | Symptoms: Diarrhea, Stomach Pain See Less
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Star Fresh brand frozen fish ball product is being recalled from the marketplace because it contains egg which is not declared on the label. This product is distributed in Ontario and Quebec. There have been no reported reactions associated with the consumption of this product.

-Affected products:... See More
Brand: Star Fresh, Product: Frozen fish ball, Size: 200 g, UPC: 8 851081 918157, Code: 25 / 10 / 2025

Check to see if you have recalled products; Do not consume recalled products to which you are allergic or sensitive as they may cause a serious or life-threatening reaction

Do not serve, use, sell or distribute recalled products

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In case you experienced harm from allergens or undeclared ingredients, it is important to report it. It can help to detect & resolve issues and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Company name: Recalling firm(s): Vientiane Trading Co., Ltd.
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