REPORT IT NOW
I am reporting:
Please select at least one of the options
Please fill in incident place
Did you also consume (in the past 7 days):
Get alerts for your case
Provide a contact email
Please provide email or phone
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂
Please accept our Terms & Conditions
Protect friends & family
Provide a contact phone number
This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
Add video or photo!
We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Email or SMS a copy of report
Enter below to get emailed or SMS a copy of your report
Please provide email or phone
Please provide email or phone
Thanks for your report.
Get location based notifications
IMPORTANT

Your report is queued - it may take up to 12 hours for your report to be processed.

Report by
Loading...
Please provide location
Please provide location
Please provide report title
Please provide details
Please accept our Terms & Conditions
Get alerts and updates for your case! Your contact information is not shown on the website.

This information is not shown on the website. We can notify you of updates, and may contact you for more information to help resolve or follow up on your issue.

or
Please provide email or phone
Thank you for your report!

IMPORTANT - YOUR REPORT IS QUEUED - IT MAY TAKE UP TO 12 HOURS FOR YOUR REPORT TO SHOW ON OUR HOME PAGE (IF NOT OPTED AS PRIVATE)

Visit our learn pages for more helpful information or, email us: support@iwaspoisoned.com

Goodbye! and best wishes in your recovery

Potbelly Sandwich Shop, 5709 South Harlem Avenue, Chicago, IL, USA

5 years ago

5709 South Harlem Avenue, Chicago, 60638 Illinois, United States

Inspection Failure: 14-Mar-19
> MISSING CHLORINE CHEMICAL TEST KIT FOR HIGH CONCENTRATION OF BLEACH (4000PM) LISTED ON PROCEDURE FOR CLEAN UP OF VOMITING AND DIARRHEAL EVENTS. INSTD TO PROVIDE AND MAINTAIN TEST KIT TO VERIFY CONCENTRATION. PRIORITY FOUNDATION. 7-38-005.
> 3-COMPARTMENT SINK NOT MAINTAINED, UNABLE TO DRAIN PROPERLY. WATER MUST BE RELEASED AT EXTREMELY SLOW INTERVALS TO PREVENT WATER FROM ACCUMULATING ON FLOOR. INSTD TO REPAIR 3-COMPARTMENT SINK TO DRAIN PROPERLY. PRIORITY FOUNDATION. CITATION ISSUED 7-38-030(C).
> INTERIOR BASIN OF ICE CREAM PREP SINK, DIPPERWELL, BEVERAGE SELF SERVICE DRIP TRAY NOT CLEAN, DEBRIS, INSTD TO CLEAN AND MAINTAIN EXTERIOR OF CABINETS AT BEVERAGE STATION NOT CLEAN, STICKY SURFACE. INSTD TO CLEAN AND MAINTAIN.
> LEAK AT PIPE ABOVE UTILITY SINK. INSTD TO REPAIR AND MAINTAIN.
> WALL COVERING IN MENS TOILET ROOM IN POOR REPAIR, TORN AND NOT TIGHT FITTING TO WALL. INSTD TO REPAIR AND MAINTAIN SO AS TO BE A SMOOTH AND EASILY CLEANABLE SURFACE.
> FLOOR DRAIN IN REAR NOT CLEAN, EXCESSIVE DEBRIS. INSTD TO CLEAN AND MAINTAIN.
> UNABLE TO VERIFY ALLERGEN TRAINING. INSTD TO OBTAIN VERIFICATION AND MAINTAIN.
Source: Chicago Health Dept. | Symptoms: Diarrhea

369


Related Reports

Report date: Mar 7, 2024
3. Management, food employee and conditional employee; knowledge, responsibilities and reporting
- comments: observed no signed employees health policies for all employees must provide and maintain. (priority foundation 7-38-010)(citation issued)

10. Adequate handwashing sinks properly supplied and accessible
- comments: observed no... See More hand drying device at south toilet room hand sink paper towels were provided during inspection must provide and maintain at all times. (priority foundation 7-38-030(c)(citation issued)(cos)

10. Adequate handwashing sinks properly supplied and accessible
- comments: observed slow drains at both hand sinks in prep areas must repair and maintain.

36. Thermometers provided & accurate
- comments: observed some prep coolers missing interior thermometers must provide and maintain.

37. Food properly labeled; original container
- comments: must label food storage containers (shakers and squeeze bottles) when food is not in original package.

38. Insects, rodents, & animals not present
- comments: observed a gap at front double doors along bottom left interior corner of right side door must make tight fitting.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: must repair or replace worn door gaskets on rear 2- door reach in cooler,1- door prep cooler of online order side.

48. Warewashing facilities: installed, maintained & used; test strips
- comments: observed 3-compartment sink floor drain backing up and overflowing with water and pooling on to floor when water is released from sink and a foul smelling odor must repair and maintain. (priority foundation 7-38-025)(citation issued)

49. Non-food/food contact surfaces clean
- comments: must clean food debris build up from all prep & reach in coolers, prep tables,both toaster carts,counter top under soda machine,walk in cooler-shelving units,pop sleeves and fan guard covers.

55. Physical facilities installed, maintained & clean
- comments: must grout floor in both front and rear prep/dish washing areas. Must repair or replace loose threshold at entry to walk in freezer.

55. Physical facilities installed, maintained & clean
- comments: must clean excessive food debris build up on floor under,around,along wall bases throughout premises including walk in cooler & freezer including all floor drains.

55. Physical facilities installed, maintained & clean
- comments: must clean dust build up from upper walls in dining area above serving line. Must clean food splatter from walls in prep/dish washing areas.

56. Adequate ventilation & lighting; designated areas used
- comments: must clean debris build up on filters at both vent hoods.

Source: chicago.gov
See Less
368


Report date: Mar 7, 2024
38. Insects, rodents, & animals not present
- comments: observed approx. 15 live small flying insects on the walls and boxes of stock in the food prep areas, dining room and sandwich pickup area. Additional pest control service is needed to eliminate... See More the pest activity. Priority foundation violation 7-38-020(a). Citation issued.

49. Non-food/food contact surfaces clean
- comments: clean the interior of the sandwich prep cooler next to the conveyor oven and the prep cooler across from the oven.

55. Physical facilities installed, maintained & clean
- comments: clean the walls with food debris on them around the 3-compartment sink.

58. Allergen training as required
- comments: observed 2 certified food managers on duty without a valid allergen training certificate. Management instructed that all certified food managers must have a valid allergen training certificate.

Source: chicago.gov
See Less
1.6K


Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting
Suspected source: Roast beef
Onset: Less than 4 hours
Duration: 12 to 24 hours
Sick: Me
Additional information: This happened on Superbowl Sunday. We ate about an hour before the game. I had a roast beef sandwich with provolone, tomato,... See More pickle, mayo & Italian seasoning. I felt nauseated pretty quickly. By half time, I was fully sick with severe nausea, vomiting, and diarrhea. So much so, I had to go to bed. I didn't know about reporting here or I would have done so sooner. | Symptoms: Diarrhea, Nausea, Vomiting See Less
626


Today between 1:45-2 at Potbelly in Willow in Northbrook The sandwiches None- we’re sick now Also vomiting NOW | Symptoms: Diarrhea See Less
219


Report date: Feb 13, 2024
5. Procedures for responding to vomiting and diarrheal events
- comments: observed the facility without a bodily fluid spill kit and no corresponding clean-up procedure for responding to vomiting and diarrheal events. Instructed facility to develop a clean-up procedure and maintain appropriate... See More supplies that correspond with the on-site plan. Must keep both the policy and supplies on site at all times. Priority foundation violation #7-38-005. Citation issued.

39. Contamination prevented during food preparation, storage & display
- comments: 3-305. 11 observed food containers stored on the floor in the walk-in cooler, prep and storage areas. Instructed manager to properly store and protect food items from contamination while stored by elevating at least six inches from the floor on raised shelving units.

45. Single-use/single-service articles: properly stored & used
- comments: 4-903. 11(a;c) observed single service articles not inverted in the service area and stored on the floor in basement storage areas. Instructed manager to invert and elevate all single service articles off floor.

55. Physical facilities installed, maintained & clean
- comments: 6-501. 12 observed loose debris, dirt, and dust buildup on the floors and corners throughout the facility. Instructed to detail cleaning and increase cleaning frequency of floors. Must maintain at all times.

58. Allergen training as required
- comments: 2-102. 13 observed food service sanitation manager without food allergen training certificate. Instructed to meet requirements.

Source: chicago.gov
See Less
1.6K


Report date: Mar 25, 2024
38. Insects, rodents, & animals not present
- comments: observed 10 small dark winged flies in demo kitchen in rear of facility. Observed small flies on walls, boxes, three compartment sink and side of ice machine. Instructed to eliminate small fly activity,... See More clean and sanitize interior of three compartment sink and clean other affected areas. Recommended pest control service facility on or after 3/25/2024. Priority foundation violation 7-38-020(a) citation issued.

Source: chicago.gov
See Less


Report date: Mar 21, 2024
10. Adequate handwashing sinks properly supplied and accessible
- comments: found no soap or paper towels at food lab hand sink. Instructed to both soap and towels at all times in a food prep area. Priority foundation 7-38-030

10. Adequate handwashing sinks... See More properly supplied and accessible
- comments: see violation #60

37. Food properly labeled; original container
- comments: large bulk food containers in dry storage room in need of labeling. Instructed to correct and maintain.

38. Insects, rodents, & animals not present
- comments: observed approximately 40-50 rodent droppings in food lab. Along all wall bases under storage shelve, behind cooking and hot holding equipment. Instructed to clean and sanitize all areas and maintain. Contact pest control for services. Priority foundaton 7-38-020(a)

44. Utensils, equipment & linens: properly stored, dried, & handled
- comments: food grade containers may not be stored inverted on floor where they are being contaminated with dust, dirt and rodent activity. Instructed to remove wash rinse and sanitize and store properly.

49. Non-food/food contact surfaces clean
- comments: observed cooking equipment in food lab in need of detail cleaning to remove all build up. Instructed to detail clean and maintain clean.

51. Plumbing installed; proper backflow devices
- comments: toilet in lunchroom staff toilet room not functioning properly. Flushing is not operating properly. Instructed to correct and maintain.

55. Physical facilities installed, maintained & clean
- comments: floors throughout food lab in need of detail cleaning to remove all build up. Instructed to clean and maintain. Ceiling in walk in cooler in kitchen in need of cleaning to remove dust build up. Instructed to correct and maintain

55. Physical facilities installed, maintained & clean
- comments: coving needed along wall base in food lab along stove area. Instructed to repair and maintain.

60. Previous core violation corrected
- comments: previous core violation not correct from march 24, 2023 report #2573124 #10 observed timed faucets not functioning properly at hand washing sink in kitchen staff washroom. Water must run continously for at least 15 seconds before reactivating faucet. Instructed to correct and maintain. Priority foundation violation 7-42-090

Source: chicago.gov
See Less


Report date: Mar 21, 2024
37. Food properly labeled; original container
- comments: observed large container of flour in prep area not labeled with common name of food. Instructed to label all containers of food with common name of food when not in original containers. Corrected on... See More site container of flour labeled before completion of inspection.

39. Contamination prevented during food preparation, storage & display
- comments: observed two exposed ice bins in bar with no lid/cover on ice bins. Instructed to provide lids/covers for ice bins in bar to prevent contamination of ice in ice bin during storage to prevent exposure to splashes, dust or other contamination.

43. In-use utensils: properly stored
- comments: observed scoop laying on top of flour. Instructed to store utensils with their handles above the food within containers that can be closed.

44. Utensils, equipment & linens: properly stored, dried, & handled
- comments: observed knives, forks and spoons in staging area not covered or inverted. Instructed to store utensils inverted with handles up or covered during storage to prevent contamination.

53. Toilet facilities: properly constructed, supplied, & cleaned
- comments: observed no covered receptacle in all gender employee washroom. Instructed to provide covered receptacle in all gender employee washroom.

Source: chicago.gov
See Less


Report date: Mar 21, 2024
10. Adequate handwashing sinks properly supplied and accessible
- comments: 5-202. 12 (b-d)--observed two (2) metered faucets at hand sinks in boys bathroom on 2nd floor running for less than 15 seconds. Repair or replace to ensure continuous flow of water for... See More 15 seconds is provided.

38. Insects, rodents, & animals not present
- comments: 6-202. 15-- observed exterior doors of main entrance to 001 and 002 have gaps at base in center. Provides access to exterior. Instructed to pest proof and seal exterior doors from pests, and to maintain.

51. Plumbing installed; proper backflow devices
- comments: 5-205. 15--observed three (3) loose faucets in the following bathrooms: girls bathroom near 130/131. Main building, 3rd floor girls bathroom. Repair or replace loose faucets in each bathroom.

51. Plumbing installed; proper backflow devices
- comments: 5-205. 15--observed low water pressure for hot water in student's bathroom in 002 classroom.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 11--observed stained ceiling tiles from leaks in ceiling. Determine source of leak, and repair or replace all affected ceiling tiles.

55. Physical facilities installed, maintained & clean
- comments: 6-501. 114--observed unnecessary items stored on the floor near dry storage area in break room and on the floor in the exterior 001 and 002 storage classes. Remove any unused items and store at least 6 inches from floor.

55. Physical facilities installed, maintained & clean
- comments: 6-201. 11--observed peeling paint debris and walls and ceilings in disrepair in the following locations: on ceilings above cafeteria tables in the main dining hall. On ceilings and walls in the 2nd floor girls bathroom, 2nd floor boys bathroom, 3rd floor girls bathroom. Walls of dry storage area on first floor repair all surfaces to be smooth and easily cleanable.

59. Previous priority foundation violation corrected
- comments: previous priority foundation violations #38,#54 not corrected from inspection report#2590919 dated: 03/13/2024 #38--6-501. 111:continue to observe evidence of pest activity on the premises. Observe approximately 10 rodent(mice)droppings on the floor behind and in between storage cabinets stored along the windows and 20 rodent(mice)on floors behind and around stored boxed equipments,toys and underneath cluttered cabinet in same connecting storage room between both pre-k classrooms in (outside modular pre-classrooms#001,#002). Observed approximately 30 rodent(mice)droppings in wall heaters and on top of book shelfs in same area in (outside annex pre-k classroom#131) and approximately 45 rodent(mice)droppings on floors and corners in the following cluttered areas electrical room and boiler room located next to annex pre-k classrooms #128 and #130. Instructed to detail clean remove cluttered conditions and remove all rodent droppings from all affected areas in detail. Additional pest control service is needed to eliminate the pest activity and maintain. Priority violation 7-42-090. #54--5-501. 15: observed exterior receptacles overflowing with trash bags, containers with lids not closed and covered, and loose debris on ground surrounding dumpsters. Instructed to maintain area, detail clean, and properly cover all dumpsters with tight fitting lids to eliminate potential for pests. Priority violation 7-42-090.

Source: chicago.gov
See Less
1.6K


Report date: Mar 22, 2024
2. City of chicago food service sanitation certificate
- comments: observed no posted valid city of chicago foodservice manager certification on site. Instructed person in charge that original valid city of chicago food service certificate must be posted on site at all... See More times tcs foods are being prepared or served in addition to physical presence of certified manager. Priority foundation #7-38-012. Citation issued.

36. Thermometers provided & accurate
- comments: observed missing themometers inside cooling units on premise. Instructed to provide.

45. Single-use/single-service articles: properly stored & used
- comments: observed styrofoam/plastic containers not stored properly on prep table shelving units. Instructed to invert in order to prevent possible contamination.

48. Warewashing facilities: installed, maintained & used; test strips
- comments: observed no chemical test strips available on site for testing sanitizer strength at the 3 compartment sink. Instructed to provide. Priority foundation violation. 7-38-005. Citation issued.

55. Physical facilities installed, maintained & clean
- comments: observed floors throughout premise under all heavy equipment with excessive dried food debris and trash. Instructed to clean and maintain in order to prevent pest harborage.

57. All food employees have food handler training
- comments: observed no food handler training certificates on site for review. Instructed to provide.

58. Allergen training as required
- comments: no allergen training certificate on site for city of chicago sanitation certifcate holder. Instructed to obtain.

Source: chicago.gov
See Less
1.6K


Recent Interesting Reports

My wife and I tried to eat a Good Humor Dreamsicle and Had to spit it out because it was very bitter and tasted like chemicals. See Less
205


Bob Evans Farms has voluntarily recalled its Original Mash Potato product due to the potential presence of foreign material, specifically red plastic. The recall affects products distributed in Connecticut, Illinois, Massachusetts, New York, Ohio, Pennsylvania, Vermont, and Wisconsin.

The product recalled Bob Evan's Original Mash Potato, 2lb... See More (32 oz) packaged in black plastic trays with clear film and a corrugate sleeve overwrap. Each case contains 6 units. The recall pertains to Batch No. 2392939, Lot No KCL1, Product No 10000534, UPC 75900005349, Packer No KCL1, with a best-before date of 4/18/24. A total of 410 cases have been recalled. The recall was initiated on March 4, 2024, and as of now, it is ongoing.

In case you experience harm from extraneous materials, it is important to report it. It can help to detect & resolve issues and prevent others from being harmed, and it enables better surveillance.

Source: accessdata.fda.gov
See Less
4


48 hours after eating a Kfc burger and a kit kat ice cream, I had nausea then vomiting and acute diarrhea for 2 days nonstop... | Symptoms: Nausea, Diarrhea, Vomiting See Less
33


Salm Partners, LLC, has issued a recall for approximately 35,430 pounds of Johnsonville Polish Kielbasa Turkey Sausage due to potential foreign matter contamination, specifically pieces of rubber. These items were distributed to retail locations nationwide. As of now, there have been no confirmed reports of adverse reactions... See More or injuries due to consumption of these products.

The recalled product is the 12-ounce vacuum-packed Johnsonville Polish Kielbasa Turkey Sausage, produced between October 30-31, 2023. The packages bear the establishment number "P-32009" and have best-by dates of "05/17/24" and "05/18/24".

Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. The problem was discovered after the firm received complaints from consumers reporting they found pieces of rubber in the ready-to-eat turkey kielbasa products.

In case you experience harm from extraneous materials, it is important to report it. It can help to detect & resolve issues and prevent others from being harmed, enabling better surveillance.

Source: fsis.usda.gov
See Less
303


Took my daughter to Patient First on Feb 26 with severe nausea/vomiting. Only thing she ate day before was Trader Joes prepared Harvest Salad. Doctor gave her intravenous fluids and nausea meds and said it was food poisoining. | Symptoms: Nausea, Diarrhea, Vomiting See Less
83


Kick Ash Products of Ellison Bay, WI is recalling Door County Love Dark Chocolate Cherry Granola with Lot #061241, because it may contain undeclared ALMONDS. People who have an allergy or severe sensitivity to almonds run the risk of serious or life-threatening allergic reaction if they consume... See More these products. The Door County Love Dark Chocolate Cherry was distributed in Ellison Bay, Wisconsin and may have reached through consumers via our retail store in Ellison Bay or online orders placed at their website between the dates of 02/26/24 to 03/11/24. No illnesses have been reported to date.

The Dark Chocolate Cherry Granola is sold in a brown plastic bags, with clear viewing window and a red label. The affected Dark Chocolate Cherry Granola will have Lot # 061241 and Best By date of 08/31/24 . Both the Lot number and Best By Date can be found imprinted at the top of the bag.

The recall was initiated after Kick Ash discovered that the Dark Chocolate Cherry Granola containing almonds was distributed in packaging that did not reveal the presence of almonds. Subsequent investigation indicates the problem was caused by a temporary breakdown in the company's production processes.

Consumers who have purchased Kick Ash Door County Love Dark Chocolate Cherry Granola with a Lot # 061241 and Best by Date of 08/31/24 are urged to return it to Kick Ash Products for a full refund.

In case you experienced harm from allergens or undeclared ingredients, it is important to report it. It can help to detect & resolve issues and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Company name: Kick Ash Products, LLC
Brand name: Door Country Love
Product recalled: Dark Chocolate Cherry Granola
Reason of the recall: May contain undeclared almonds
FDA Recall date: March 18, 2024

Source: fda.gov
See Less
303


Tuesday 27th Not sure but I suspect some cheese The only thing I've eaten that nobody else in my house ate was Tesco Finest Morbier cheese. The next day I had extremely painful stomach cramps, vomiting and diarrhoea. The cramps and nausea continued for the next two days. | Symptoms: Diarrhea, Nausea, Vomiting, Cramps See Less
74


I bought shrimp on 3/17 from the Harris Teeter on Carolina beach road in Wilmington, NC. I was the only person who ate it and within 2 hours I was profusely sick. I thought I was dying and was contemplating going to the hospital. Symptoms- severe stomach... See More pain, diarrhea, vomiting, sweats, chills, body aches. | Symptoms: Nausea, Diarrhea, Vomiting, Chills, Sweating, Stomach Pain, Body Ache See Less
195


I ate deli season rotisserie style lunch meat it made me sick and my stomach hurts I couldn’t walk and diarrhea so bad | Symptoms: Diarrhea, Stomach Pain See Less
99


I had eaten half of a cookie the evening before. The next morning I had a quarter of a cookie. My family had about a quarter of a cookie the night before. We all felt a little nauseous later that morning. I started to feel very sick... See More at work and had to leave due to nausea and vomiting. My daughter, thinking it was something else we ate, had another part of a cookie later and felt nauseous again. We had these cookies during the grand opening and had no issues. | Symptoms: Nausea, Diarrhea, Vomiting See Less
267


Last 30 days