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Potbelly Sandwich Shop, West Rand Road, Mount Prospect, IL, USA

3 years ago

102 West Rand Road, Mount Prospect, 60056 Illinois, United States

This is the 4th time in a row that this place gave me bad stomach pain and diarrhea. Food tastes great but I get sick everytime and I’ve tried a different food item eat time. | Symptoms: Diarrhea, Stomach Pain

330


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Report date: Mar 7, 2024
3. Management, food employee and conditional employee; knowledge, responsibilities and reporting
- comments: observed no signed employees health policies for all employees must provide and maintain. (priority foundation 7-38-010)(citation issued)

10. Adequate handwashing sinks properly supplied and accessible
- comments: observed no... See More hand drying device at south toilet room hand sink paper towels were provided during inspection must provide and maintain at all times. (priority foundation 7-38-030(c)(citation issued)(cos)

10. Adequate handwashing sinks properly supplied and accessible
- comments: observed slow drains at both hand sinks in prep areas must repair and maintain.

36. Thermometers provided & accurate
- comments: observed some prep coolers missing interior thermometers must provide and maintain.

37. Food properly labeled; original container
- comments: must label food storage containers (shakers and squeeze bottles) when food is not in original package.

38. Insects, rodents, & animals not present
- comments: observed a gap at front double doors along bottom left interior corner of right side door must make tight fitting.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: must repair or replace worn door gaskets on rear 2- door reach in cooler,1- door prep cooler of online order side.

48. Warewashing facilities: installed, maintained & used; test strips
- comments: observed 3-compartment sink floor drain backing up and overflowing with water and pooling on to floor when water is released from sink and a foul smelling odor must repair and maintain. (priority foundation 7-38-025)(citation issued)

49. Non-food/food contact surfaces clean
- comments: must clean food debris build up from all prep & reach in coolers, prep tables,both toaster carts,counter top under soda machine,walk in cooler-shelving units,pop sleeves and fan guard covers.

55. Physical facilities installed, maintained & clean
- comments: must grout floor in both front and rear prep/dish washing areas. Must repair or replace loose threshold at entry to walk in freezer.

55. Physical facilities installed, maintained & clean
- comments: must clean excessive food debris build up on floor under,around,along wall bases throughout premises including walk in cooler & freezer including all floor drains.

55. Physical facilities installed, maintained & clean
- comments: must clean dust build up from upper walls in dining area above serving line. Must clean food splatter from walls in prep/dish washing areas.

56. Adequate ventilation & lighting; designated areas used
- comments: must clean debris build up on filters at both vent hoods.

Source: chicago.gov
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368


Report date: Mar 7, 2024
38. Insects, rodents, & animals not present
- comments: observed approx. 15 live small flying insects on the walls and boxes of stock in the food prep areas, dining room and sandwich pickup area. Additional pest control service is needed to eliminate... See More the pest activity. Priority foundation violation 7-38-020(a). Citation issued.

49. Non-food/food contact surfaces clean
- comments: clean the interior of the sandwich prep cooler next to the conveyor oven and the prep cooler across from the oven.

55. Physical facilities installed, maintained & clean
- comments: clean the walls with food debris on them around the 3-compartment sink.

58. Allergen training as required
- comments: observed 2 certified food managers on duty without a valid allergen training certificate. Management instructed that all certified food managers must have a valid allergen training certificate.

Source: chicago.gov
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1.6K


Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting
Suspected source: Roast beef
Onset: Less than 4 hours
Duration: 12 to 24 hours
Sick: Me
Additional information: This happened on Superbowl Sunday. We ate about an hour before the game. I had a roast beef sandwich with provolone, tomato,... See More pickle, mayo & Italian seasoning. I felt nauseated pretty quickly. By half time, I was fully sick with severe nausea, vomiting, and diarrhea. So much so, I had to go to bed. I didn't know about reporting here or I would have done so sooner. | Symptoms: Diarrhea, Nausea, Vomiting See Less
626


Today between 1:45-2 at Potbelly in Willow in Northbrook The sandwiches None- we’re sick now Also vomiting NOW | Symptoms: Diarrhea See Less
219


Report date: Feb 13, 2024
5. Procedures for responding to vomiting and diarrheal events
- comments: observed the facility without a bodily fluid spill kit and no corresponding clean-up procedure for responding to vomiting and diarrheal events. Instructed facility to develop a clean-up procedure and maintain appropriate... See More supplies that correspond with the on-site plan. Must keep both the policy and supplies on site at all times. Priority foundation violation #7-38-005. Citation issued.

39. Contamination prevented during food preparation, storage & display
- comments: 3-305. 11 observed food containers stored on the floor in the walk-in cooler, prep and storage areas. Instructed manager to properly store and protect food items from contamination while stored by elevating at least six inches from the floor on raised shelving units.

45. Single-use/single-service articles: properly stored & used
- comments: 4-903. 11(a;c) observed single service articles not inverted in the service area and stored on the floor in basement storage areas. Instructed manager to invert and elevate all single service articles off floor.

55. Physical facilities installed, maintained & clean
- comments: 6-501. 12 observed loose debris, dirt, and dust buildup on the floors and corners throughout the facility. Instructed to detail cleaning and increase cleaning frequency of floors. Must maintain at all times.

58. Allergen training as required
- comments: 2-102. 13 observed food service sanitation manager without food allergen training certificate. Instructed to meet requirements.

Source: chicago.gov
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1.6K


July 29th Either short rib tacos or cauliflower bites Both me and my wife got sick and went to urgent care. Two anti nausea injections and IV. | Symptoms: Nausea See Less
331


Suspected food poisoning. Symptoms: Diarrhea, Nausea, Stomach Pain, Chills, Headache
Suspected source: food here
Onset: 12 to 24 hours
Duration: Several Weeks
Additional information: Spouse also had 1 day diarrhea in the past | Symptoms: Diarrhea, Nausea, Stomach Pain, Chills, Headache See Less
330


Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Stomach Pain, Chills
Suspected source: pizza
Onset: Less than 4 hours
Duration: 12 to 24 hours | Symptoms: Diarrhea, Nausea, Vomiting, Stomach Pain, Chills See Less
330


Suspected food poisoning. Symptoms: Nausea, Stomach Pain
Suspected source: Coffee
Onset: 20 minutes
Duration: 9 hours
Sick: 1 | Symptoms: Nausea, Stomach Pain See Less
331


I threw up a chicken Parmesan sandwich 30 minutes after eating it and am writing this review while on my second time on the toilet | Symptoms: Diarrhea, Vomiting See Less
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