食品安全报告-Bar Vendetta，Toronto Ontario

928 Dundas Street West, Toronto, M6J 1W3 Ontario, Canada

had a very serious and frightening experience at Bar Vendetta.

When ordering, I clearly told my server multiple times that I have a severe anaphylactic tree nut allergy and stated that there cannot be any tree nuts on my dish. He acknowledged this and also recognized me from a previous visit where my allergy had been properly accommodated.

Despite that, I was served a dish that contained tree nuts.

After a few bites, I felt something was wrong and asked to confirm whether there were nuts. The server returned and told me there were, and admitted fault that he had forgotten to ring in my allergy, which resulted in a mistake in the kitchen.

I then went into anaphylactic shock in the restaurant. I had to use my EpiPen and call an ambulance, and was taken to the hospital.

As a result, I now have a $300 ambulance bill and approximately $100 to replace my EpiPen, along with the physical and emotional impact of a life-threatening reaction that was entirely preventable. I was a server for 5 years and allergies need to be taken seriously.

For context, I have eaten here before and disclosed the same allergy, and the restaurant was able to accommodate it properly. That’s what makes this even more concerning—this was not a situation where they didn’t know how to handle it. It’s complete negligence and I now have hundreds of dollars in medical bills because of it. I have not been offered any sort of solution to this by the bar.

I did everything I was supposed to do:

* clearly disclosed my allergy
* stated that it is anaphylactic
* emphasized no tree nuts on my dish

This incident occurred because that information was not properly communicated or followed.

I hope this is taken seriously, because mistakes like this can have very serious consequences.
I now have an over $400 bill because of you guys. Disgusting and unprofessional. | 症状: 还有别的