We stayed in bed for 4 days far too tired to leave the room. We bought an Aquarius drink containing electrolytes, it helped us a lot because we couldn't rehydrate ourselves.
According to the hotel management everything is ok regarding the quality of the products and the water in the food. No answers concerning the hygiene of food preparation.
Note all the same:
Birds eating in the dishes in the pool restaurant. Let's hope they're just eating.
Staff who touch food with their hands, never seen before in France.
There are still a lot of sick people.
We called various people to follow up.
French Consulate:
Just a joke.
Riu customer service: go to the doctors and stop bothering us.
Hotel welcome: we also understand that we are sick.
Hotel manager: we are the most hygienic hotel in the Canaries..
Local Luxait Correspondent:
It is Thursday today, send me a message on Monday because no one is working at the moment.
Luxair customer service: only by email, no answers.
Customer service: travel agency: we are sorry, please send us an irregularity report.
Credit card service: you can go to the doctor, we will reimburse you with 50 euros in fees.
In short, everyone doesn't care.
So I understand the interest of this site because no one is interested in public health if it does not make money.
Food Safety Report: Hotel Riu Oliva Beach Resort, Avenida Corralejo Grandes Playas, Corralejo, Spain
We stayed in bed for 4 days far too tired to leave the room. We bought an Aquarius drink containing electrolytes, it helped us a lot because we couldn't rehydrate ourselves.
According to the hotel management everything is ok regarding the quality of the products and the water in the food. No answers concerning the hygiene of food preparation.
Note all the same:
Birds eating in the dishes in the pool restaurant. Let's hope they're just eating.
Staff who touch food with their hands, never seen before in France.
There are still a lot of sick people.
We called various people to follow up.
French Consulate:
Just a joke.
Riu customer service: go to the doctors and stop bothering us.
Hotel welcome: we also understand that we are sick.
Hotel manager: we are the most hygienic hotel in the Canaries..
Local Luxait Correspondent:
It is Thursday today, send me a message on Monday because no one is working at the moment.
Luxair customer service: only by email, no answers.
Customer service: travel agency: we are sorry, please send us an irregularity report.
Credit card service: you can go to the doctor, we will reimburse you with 50 euros in fees.
In short, everyone doesn't care.
So I understand the interest of this site because no one is interested in public health if it does not make money.