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Direct Messaging Service: Safeguarding Privacy, Ensuring Safety
Our Direct Messaging Service is designed to foster immediate and protected communication between consumers and businesses regarding food safety concerns and symptoms of foodborne illnesses. This service streamlines customer care and contributes to enhancing food safety monitoring efforts.Contact us here to get started and provide a brief description of your use case.
How it Works
- Report Submission: Consumers concerned about food safety or experiencing symptoms of foodborne illness can anonymously submit a detailed report related to a specific brand or product on our platform.
- Real-Time Alerts: Subscribers receive immediate notifications about new reports that match their specified interests, allowing for prompt attention and action.
- Secure Direct Messaging: Engage in direct dialogue with the complainant through our anonymized messaging service, enabling a constructive exchange without compromising personal information.
Ensuring Anonymity and Protection
- Anonymized Communication: To protect the privacy and confidentiality of all parties, our direct messaging service masks the sender/recipient information, ensuring interactions remain anonymous.
- Consumer Safety: Our platform empowers consumers to voice their concerns safely, knowing their identity is protected.
- Business Integrity: Store owners and brands can address concerns directly, demonstrating their commitment to customer safety and quality service, all within a secure and private communication environment.
Email us at support@iwaspoisoned.com for additional questions.
*If you are an enterprise buyer with multi-state operations interested in exploring our comprehensive service tailored for industry players, click here.
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