Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!

Edit my report

Your report is queued - it may take up to 12 hours to process your report.

Report by

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

D

Hard Rock Hotel Riviera Maya, Riviera Maya, Quintana Roo, Mexico

1 month ago •reported by user-dqfhd453 • details

Suspected food poisoning. Symptoms: Nausea, Stomach Pain, Chills, Headache Suspected source: Got sick day 3 of 4 day stay Dec 26-Dec 31. Was either Fridas or Toro or lunch buffet at the Market Onset: 4 to 12 hours Duration: Several days Sick: 2 people  | Symptoms: Nausea, Stomach Pain, Chills, Headache

#hotel #hardrockcafe #rivieramaya #quintanaroo #mexico

24   Comments Comment
C

Hotel Buffet Illness Outbreak

1 year ago •reported by user-crmq5538 • details

Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Fever
Suspected source: Not sure
Onset: Less than 4 hours
Duration: 12 to 24 hours
Duration: Several days
Sick: 4 people
Additional information: 3 sick from dinner buffet. 1 more severely ill 2 days later from room service hamburger

#hotel #rivieramaya #quintanaroo #mexico #hamburger

21   Comments Comment
H

Giardia Outbreak: 9 Affected

1 year ago •reported by user-hjzj5896 • details

Family stay at Hard Rock in late June 2024. 9 of 15 in our group are sick with diarrhea, cramps, gas/bloating, nausea, fatigue. Symptoms come and go for two weeks now. Two people have been diagnosed with the parasite Giardia however we’re awaiting stool sample results.  | Symptoms: Nausea, Diarrhea, Stomach Pain, Cramps, Bloating, Fatigue, Gas

#hotel #rivieramaya #quintanaroo #mexico

23   Comments Comment
J

Concert Illness at Resort

1 year ago •reported by user-jjxh9916 • details

That’s damned widespread panic concert… it got so many of us! Did anyone else notice how the chefs weren’t wearing masks in the courtyard until day 2-3? Just found it odd that something changed and they didn’t tell us why.  | Symptoms: Nausea, Diarrhea, Stomach Pain, Cramps, Chills, Headache

#hotel #rivieramaya #quintanaroo #mexico

24   Comments Comment
H

Campylobacter Outbreak at Resort

1 year ago •reported by user-hykt7948 • details

24 hours after arriving at the hotel, I sh*t my pants running for the bathroom. Did not eat or drink anything between the airport and hotel. Next day had violent diarrhea, ended up sh**ting the bed in my sleep. Sick for the entire duration of my stay.… See more

#hotel #rivieramaya #quintanaroo #mexico

23   Comments Comment

Popular topics

#New York #Recalls #Sandwich #Salad #Burger #Walmart #Chicken #Los Angeles #London #Pizza #Chicago #Resort #Taco Bell #Chick-Fil-A #GrocerySupermarket #Burger King #Outbreaks #McDonald's