Report a food safety issue.

I am reporting
I want to:
Please fill in incident place
  • 0:00 Processing...

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!

Edit my report

Your report is queued - it may take up to 12 hours to process your report.

Report by

Food Safety Reports: Quintana Roo, Mexico

Updated:

Had a bad experience eating out?

Your report helps protect others.

Z

Krystal, Hotel Riu Palace Peninsula, Kukulcan Boulevard, Hotel Zone, Cancún, Quintana Roo, Mexico

1 week ago •reported by user-zbcgn291 • details

My fiancé and I got food poisoning at Krystal cafe with lobster tartar.
Very bad diarrhea, cold chills, fever, headache.
Will check in with doctor when will be arriving to USA  | Symptoms: Nausea, Diarrhea, Fever, Headache, Chills

#hotel #hotelriu #cancun #quintanaroo #mexico #lobster #tartar

  Comments Comment
X

Hartwood, Carretera Tulum-Boca Paila, Zona Hotelera Tulum, Tulum, Quintana Roo, Mexico

2 weeks ago •reported by user-xfvb5395 • details

March 11 2025 Food from Hartwood, in Tulum. I had octopus and fish There were flies all over the restaurant. Food was not adequately prepared. Caused diarrhea, projectile vomiting, nausea and fever.  | Symptoms: Diarrhea, Nausea, Fever, Vomiting

#hotel #tulum #quintanaroo #mexico #fish #seafood

  Comments Comment
H

Moon Palace SunRise — All Inclusive Resort, Carretera Cancun-Chetumal, Riviera Maya, Cancún, Quintana Roo, Mexico

2 weeks ago •reported by user-hddx9198 • details

I feel very ill , it woke my up out of my sleep around 2 am on April 29. I remained so sick I could barely sit up without almost passing out. I suffered violent intestinal contractions, diarrhea, and sulfur burps. The resort was not very friendly… See more

#allinclusive #hotel #cancun #quintanaroo #mexico

  Comments Comment
M

Finest Playa Mujeres, Calle Vialidad Paseo Mujeres SM 3 MZ 1 LT 10, Continental Zone, Cancun, Q.R., Mexico

1 month ago •reported by user-mqfz2767 • details

We have been staying 6 days ago at this hotel - Finest Costa Mujeres - and my 17 year old son has been infected with food for 2 days with vomiting, severe diarrhea and high fever. He only ate at the hotel and I still drink water that the hotel offers as “bottled”. A disaster!  | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain, Fever

#hotel #cancun #quintanaroo #mexico

  Comments Comment
B

Porfirio's Playa del Carmen | Restaurante de comida mexicana, Calle 12 Norte, Centro, Gonzalo Guerrero, Playa del Carmen, Quintana Roo, Mexico

1 month ago •reported by user-bfxxz478 • details

Went with our family to have dinner and ate the enmoladas and woke up so sick I thought I would die. I spent the rest of my vacation recovering. A doctor in Playa had to give me an injection for the vomiting and an antibiotic.  | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain, Cramps, Chills

#playadelcarmen #quintanaroo #mexico

29   Comments Comment
P

BlueBay Grand Esmeralda, Puerto Juarez, Carretera Chetumal, Playa del Carmen, Quintana Roo, Mexico

1 month ago •reported by user-pgbk4743 • details

Myself and four of my friends experienced horrible food poisoning after eating at the Mexican restaurant at the Bluebay Grand Esmeralda in April 2026. We all had either chicken or beef fajitas and we all got sick, except for my one friend who is gluten free. Luckily… See more

#playadelcarmen #quintanaroo #mexico #beef #chicken #mexican #fajita

4   Comments Comment
V

Grand Palladium Kantenah Resort & Spa, a Registry Collection Hotel, Playa del Carmen, Quintana Roo, Mexico

1 month ago •reported by user-vpkc4681 • details

April 1, 2026. Symptoms began early morning April 2. Unsure but something from the buffet at The Nest at Grand Palladium riviera Maya The placemat at my seat had lipstick stains on it so I'm not sure if it had been replaced between customers (placemat was woven plastic  | Symptoms: Diarrhea, Nausea, Cramps

#hotel #grandpalladium #playadelcarmen #quintanaroo #mexico

10   Comments Comment
M

TRS Coral Hotel, Cancún, Quintana Roo, Mexico

1 month ago •reported by user-mvptz422 • details

I visited the TRS CORAL with my mother in March of 2026. Unfortunately after eating at the Italian restaurant I became severely sick with diarrhea, fever, cramping, nausea, and vomiting. The hotel did send a doctor but charged us for medication. I would be aware of what… See more

#hotel #cancun #quintanaroo #mexico #italian

37   Comments Comment

Popular topics

#New York #Recalls #Sandwich #Salad #Burger #Walmart #Chicken #Los Angeles #London #Pizza #Chicago #Resort #Taco Bell #Chick-Fil-A #GrocerySupermarket #Burger King #Outbreaks #McDonald's