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Moon Palace Cancun - All Inclusive Resort, Cancun - Chetumal, Riviera Maya, Cancún, Quintana Roo, Mexico

Latest report: February 11, 2024 4:25 AM
KZ

Diarrhea, Stomach Pain

2 weeks ago

Didn’t eat anywhere other than the hotel and have had the worst stomach pains and diarrhea, I live in Mexico full time and have done for the past 6 months with no problems so it definitely isn’t a case of getting used to the food. | Symptoms: Diarrhea, Stomach Pain See Less
45


MM

Vomiting

2 months ago

My son started violently vomiting 6 hours after having dinner and a milkshake from the moon place sunrise. | Symptoms: Vomiting See Less
45


EH

Nausea, Diarrhea, Vomiting

7 months ago

Ate last night at the hibachi restaurant and then ordered a pepperoni pizza with no cheese through room service. I woke up at 4 am feing nauseous by 6 am I was vomiting profusely three times with diarrhea. I've been at the resort since Monday and I... See More haven't left or eaten food outside of the resort. I paid for an excursion and I don't know if I'll be able to make it today. This has never happened before. | Symptoms: Nausea, Diarrhea, Vomiting See Less
45


DH

Nausea, Diarrhea, Vomiting, Fever, Headache, Body Ache

1 year ago

Spent June 2 (Thursday)- June 9 (Thursday), 2022 at here at Sunrise. Family of 6 people on this trip- 4- of them got sick. On Tuesday the 21 yr old started having major stomach issues and back pain. By Wednesday the 13 year old had explosive diarrhea... See More and was vomiting- this continued through a flight home on Delta to Atlanta. My 13, 18, and 21 year old were vomiting and having diarrhea from Wednesday (June 8- until now, June 19th off and on). My 21 year old daughter whose back started hurting on Tuesday, June 7th, went to the ER and was admitted to the hospital on Monday, June 13th and SEVEN days later, we’re still here. She has an abscessed right kidney and has FOUR strains of bacteria found in blood cultures, including E-coil. (Normally there’s only one strain) She’s getting worse instead of better. This place needs to be SHUT DOWN. No one left the resort. This was the trip from hell and is only getting worse. NEVER AGAIN! In 2007 we were at the same resort and the now 21 year old (who was 6 then) was hospitalized then too for “roto virus” along with her then 3 year old sister. We thought it was because we went downtown and ventured off the resort. This place is going to kill someone. Be careful, be safe, don’t go there! | Symptoms: Nausea, Diarrhea, Vomiting, Fever, Headache, Body Ache See Less
46


WN

Diarrhea, Nausea, Vomiting

1 year ago

Maybe food, It happened last week in here. Half of our 35 guests were sick, | Symptoms: Diarrhea, Nausea, Vomiting See Less
45


UZ

Other

2 years ago

Now last night it started, I think it was fish from here | Symptoms: Other See Less
45


FL

Vomiting, Diarrhea, Nausea, Fever

4 years ago

ate seafood cocktail. All 3 of us who ate it vomited and had diarrhea all night. I still have diarrhea now 6 days later | Symptoms: Vomiting, Diarrhea, Nausea, Fever See Less
46


IH

Diarrhea

4 years ago

Last day Buffett at Sunrise buffet called Buganbillia and two drinks at swim up bar. Uncontrolled diarrhea for two day. Took Lomotil, stopped the issue finally. | Symptoms: Diarrhea See Less
46


NL

Nausea, Fever, Diarrhea

4 years ago

We had a family vacation of 26 individuals, 23 of them became ill. All of the 23 suffered with severe diarrhea and an occasional fever., We had a 10 day vacation, 2 of us became sick the second day. All other became sick by their fifth day.... See More No one drinks alcoholic beverages. All went swimming in one pool, no one ever ate the same things. | Symptoms: Nausea, Fever, Diarrhea See Less
47


EN

Nausea, Diarrhea

4 years ago

Not sure what or how because out of 26 of all have had these symptoms and yet we all ate at different restaurants. A common factor was the pool we all were in. We been back almost a eeek and we are still sick. Some are getting anti biotics Today I w, 26 a day after we got there may 29 | Symptoms: Nausea, Diarrhea See Less
48


Related Reports

Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Stomach Pain, Chills
Suspected source: Not sure
Onset: 12 to 24 hours
Duration: Several days
Sick: 2 people | Symptoms: Diarrhea, Nausea, Vomiting, Stomach Pain, Chills See Less
29


Suspected food poisoning. Symptoms: Nausea, Fever, Stomach Pain, Cramps, Chills
Suspected source: Raw meat
Onset: 4 to 12 hours
Duration: 12 to 24 hours
Additional information: The food there is not cooked properly the drinks are questionable | Symptoms: Nausea, Fever, Stomach Pain, Cramps, Chills See Less


We’ve only eaten at the hotel. I was very sick Thursday and now my husband is sick Monday. Obviously food poisoning! Unfortunately we missed 2 days of vacation along with a $240 excursion that would offer a refund or reschedule | Symptoms: Nausea, Diarrhea, Vomiting See Less


For the past 4 hours we’ve had violent diarrhea, burping and stomach pains.  30 minutes ago I felt very nauseous and started vomiting three times so I had to keep going back and forth between sitting on the toilet and then sitting on the floor vomiting in... See More the toilet.  We stayed at Buffalo Bills in Primm all weekend (2/23/2024-2/25/2024).  We ate at Denny’s three times and the steak house once.  We arrived at home around 1:00 pm and started  having the symptoms around midnight.  This is our first time experiencing something like this. | Symptoms: Diarrhea, Vomiting, Stomach Pain, Burping, Nausea See Less


Wednesday February 21 Not sure but others at the resort had the same symptoms including my spouse Fever as well | Symptoms: Fever, Other, Diarrhea, Nausea, Vomiting See Less
594


Had lunch at Johnny Rockets ON Saturday 2/17/2024 by the next day severe cramps and horrible diarrhea. Went to doctor and through culture diagnosis was salmonella | Symptoms: Diarrhea, Cramps See Less
40


Avoided tap water completely but got Montezuma’s Revenge which I assume could only have come from the food or ice cubes. | Symptoms: Diarrhea See Less
71


Started with dizziness and vomiting and then severe diarrhea, fever, stomach cramps, still going through it. Left Cancun on 12th | Symptoms: Nausea, Diarrhea, Vomiting, Fever, Dizziness See Less
40


Within 12 hours of leaving the resort Feb 5, after a very enjoyable stay, I started with extreme muscle and joint aches followed shortly by high fever, chills, headache, extreme weakness, explosive diarrhea with a horrendous odour! 5 days later I have improved a little but am... See More still experiencing on and off cramping with diarrhea. Many people I traveled with for our incentive trip are extremely ill and have been diagnosed with Salmonella - some hospitalized!!. This is day 5 for me. I'll be heading to the doctor on Day 7 if I still have symptoms.. Some from our trip have been diagnosed with Salmonella and some are hospitalized | Symptoms: Nausea, Diarrhea, Something else, Fever, Headache, Weakness, Chills See Less
40


Spent a week here (early Feb 2024). 3 out of 4 got sick at different times. I was very sick and in bed for 36hrs. They called in a doctor. Travelled many times to Mexico (first and last time at this hotel), and never had issues. Back... See More in Canada now and on antibiotics for a bad chest infection which Dr also thinks is related to the Mexico trip. | Symptoms: Nausea, Diarrhea, Vomiting See Less
19


Recent Interesting Reports

A salmonella outbreak has been linked to charcuterie meats sold nationwide under various brands, including Aldi, Beretta, Black Bear, Busseto, Culinary Tour, Dietz and Watson, Lidl, Publix, and Salumi Artigianali. As of February 15, 2024, 87 people across 30 states have fallen ill, with 18 hospitalizations reported.... See More The states mentioned in the investigation are AZ, CA, CO, CT, FL, ID, IL, IA, KY, LA, MD, MA, MI, MN, MO, NE, NJ, NY, ND, OH, OK, OR, PA, TN, TX, UT, VT, VA, WA, and WI.

The outbreak is currently under active investigation, with the Centers for Disease Control and Prevention (CDC), public health and regulatory officials in several states, and the U.S. Department of Agriculture’s Food Safety and Inspection Service (USDA-FSIS) involved. The charcuterie meat products from Fratelli Beretta have been identified as the source of the infections. Since the last update, 40 more illnesses have been reported. Illnesses started on dates ranging from November 20, 2023, to January 20, 2024. No deaths have been reported.

Whole genome sequencing showed it is a different strain of Salmonella from ill people in this outbreak and the Antipasto collected by the Minnesota Department of Health. The true number of sick people in this outbreak is likely much higher than the number reported, as many people recover without medical care and are not tested for Salmonella.

In case you are experiencing Salmonella symptoms such as diarrhea, abdominal cramps, and fever, it is important to report it. It can help to detect & resolve outbreaks early and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Source: cdc.gov
See Less
306


Iceland is recalling Iceland 4 Creamy Chicken Pies because they may contain sulphites which are not mentioned on the label. This means the product is a possible health risk for anyone with a sensitivity to sulphur dioxide and/or sulphites.

-Product details
Iceland 4 Creamy Chicken Pies, Pack... See More size: (568g), Best before: 12 September 2025

The product contains sulphites making it a possible health risk for anyone with a sensitivity to sulphur dioxide and/or sulphites.

If you have bought the above product and have a sensitivity to sulphur dioxide and/or sulphites do not eat it. Instead return it to the store from where it was bought for a full refund.

In case you experienced harm from allergens or undeclared ingredients, it is important to report it. It can help to detect & resolve issues and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Company name: Iceland
Product recalled: Iceland 4 Creamy Chicken Pies
FSA Recall date: 02/12/2024

Source: food.gov.uk
See Less
156


Threw up at 1:00 AM am and had sulfur burps. I microwaved the Marie Callender’s turkey pot pie for seven minutes. 1000 W output microwave   Browned and was extremely hot chicken.  Ate the pot pie around 8:00 PM last night. Diarrhea this morning. The label says best by March 20, 2025. | Symptoms: Diarrhea, Vomiting, Cramps, Burping See Less
627


Nam & Son of MD, Jessup, MD is recalling one-pound bags of soybean sprouts, with the sell-by date of December 21, 2023, because it has the potential to be contaminated with Listeria monocytogenes. The product has been distributed to retail stores in Maryland ranging from December 14,... See More 2023. No illness has been reported to date.

Listeria monocytogenes is an organism that can cause serious and sometimes fatal infections in young children, frail, or elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as high fever, severe headaches, stiffness, nausea, abdominal pain, and diarrhea, Listeria infections can cause miscarriages and stillbirths among pregnant women.

The affected product is packaged in a 1lb plastic bag (retail), labeled under the Nam & Son of MD DBA Sam Sung S & M Food and have a “Sell By” date of December 21, 2023.

The recall was initiated after a random sample was collected and analyzed by the state of Maryland, which resulted in confirmation of presence Listeria Monocytogenes in the product. The company has actively started investigating the root cause of the problem. All retail stores who have this “Sell By” date on the packaging should remove this product from their shelves. Consumers should not consume the products and return them to the place of purchase for a full refund.

In case you are experiencing Listeria monocytogenes symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain, and diarrhea, it is important to report it. It can help to detect & resolve outbreaks early and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Company name: Nam & Son
Brand name: Sam Sung
Product recalled: Soy Bean Sprouts
Reason of the recall: Potential Listeria monocytogenes contamination
FDA Recall date: February 01, 2024

Source: fda.gov
See Less
314


I had a normal coffee order, Caramel Macchiato and wanted a lemon loaf this morning. Once I stepped foot into work afterwards, I could not stop puking. I had terrible sweats, I was in and out of consciousness, had cramps, felt so cold but because I was... See More sweating so bad I didn’t know what to do. Horrible experience. I went home and continued to vomit and have diarrhea for the rest of the day. Still happening too. | Symptoms: Nausea, Diarrhea, Vomiting, Cramps, Sweating See Less
460


Suspected food poisoning. Symptoms: Nausea, Vomiting
Suspected source: The chicken
Onset: Less than 4 hours
Duration: 4 to 12 hours
Sick: Me | Symptoms: Nausea, Vomiting See Less
82


Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Chills
Suspected source: Quorn
Onset: 4 to 12 hours
Duration: 4 to 12 hours
Sick: 2 people | Symptoms: Diarrhea, Nausea, Vomiting, Chills See Less
11


Today, from KFC at 294 W Granada Blvd Ormond Beach, FL  32174 United States Chicken nuggets. My 8 year old son became violently ill within an hour of eating his chicken nuggets. All my son has eaten today was cereal and an apple for breakfast, a peanut... See More butter and banana sandwich on toast (all made from home), and then KFC for dinner. We’ve been eating the things prepared from home all week without issue, but within an hour of eating KFC’s chicken nuggets he started complaining of stomach pain. I brought him into bed, gave him anti nausea medicine and he fell asleep. He has woken up multiple times vomiting, and the anti nausea medicine is prescription and works for everything except food poisoning. He’s sweating profusely, passing gas, and vomiting/having diarrhea simultaneously. | Symptoms: Diarrhea, Nausea, Vomiting, Sweating, Stomach Pain, Gas See Less
157


AKI, Valletta, Malta

4 weeks ago

Went on Friday afternoon to Aki with 14 people. On Sunday night severe vomiting started that lasted over 12 hours, along with a fever 39.5. Ended up going to St James for IV drip and to bring the fever down. On that day also found out that... See More almost 10 people I went with to Aki also have food poisoning. | Symptoms: Nausea, Vomiting, Fever See Less
51


Last 30 days