ATELIER Playa Mujeres, 77400 Quintana Roo, Mexico

“Tatted up turkey burger on 3/20/20 ”

“I am here with my husband and two sons (ages 2,5). Me, my husband and 5 year old son became violently ill with food poisoning after eating at the hotel buffet.
I first called down to ask if someone could bring my younger son some food as we were unable... See More to leave the room and was told by two separate staff that was impossible before I threatened to throw up in the restaurant if I had to come down.
When I realised we needed a doctor we were sent one at the cost of $300 USd who advised us we needed to go to hospital.
The hotel sent us to a hospital they are affiliated with who would not even see us until we paid $3600 USD. The doctor advised me that we had food poisoning which would have been obtained within the time frame we were at the hotel (we left once more then 24 hours prior to becoming ill) and then gave me his info to call If this became an issue when speaking to the hotel later on.
Upon returning from the hospital at 3am I advised I would be looking to speak to the manager the next day. At no point did a manager call our room and so I attempted to find the manager. I was passed off several times and told the manager would be in later that day. When I still received no contact at 5pm I made another attempt and had to speak with 4 different people before I met the manager.
The manager then essentially told me she was not responsible and made it clear she had no interest or care for my family or the events that had lead to us getting sick. Luckily for her the hospital that they are affiliated with magically could not confirm food poisoning and the doctor had disappeared and no other medical staff could discuss our paperwork.
Despite paying for an all inclusive we have now opted to eat out and not spend any further time at the hotel except to sleep. ”

“Hello. I ate a burger on saturday, March ,14, 2020 around 11am and shortly after eating I started feeling itchy and getting red bumps all over my body and I went to the ER twice. I have food poisoning. That was the only thing I ate that day before I... See More started feeling itchy. I have photos as proof. ”

“Food at resort. Not correct temp and poor food handling My mother and I got sick on Tuesday night when we had arrived at the resort restaurant. We tried all the resort restaurants and felt worse. I had noticed that the raw buffet seafood served on the beach was in... See More direct sunlight and had ice but the ice was not touching the surface of the food. The food on the first night came out room temperature. I watched open a cold display and rotate a sandwich and garnish around a plate with mo gloves on while the cold case door remained open. The cold case was left open before an extensive amount of time while the server was handling the food with no gloves on. I had bacon and eggs and the bacon was undercooked. I ordered a hot dog and it was cold in the middle ”

“I became sick on my 2nd full day, diarrhea and severe stomach cramps. Since we had had only room service at this point and my travel buddy didn't eat the shrimp ceviche and is fine, within a few hours of eating, I was cramping and hitting the bathroom. So I... See More will assume that was the culprit for me. I have managed to eat saltines and soup finally as of yesterday, (3rd day after becoming ill).I'm on my 4th day now, lost 7 lbs, and still stomach cramps and the dreaded D. Someone suggested I go to hotel doctor, but since I depart the day after tomorrow, I'll wait till I get back in my own turf. Hopefully this crap is done with by then. Never have had food poisoning (or whatever this is) before, and hope to never again. Completely bum vacation ”

“We were dining only at this restaurants within the resort. My husband started feeling a bit uncomfortable after having the lunch buffet but we didn’t think it is a big problem. After the dinner, he started to feel more nausea. The next day, we were checking out and he started... See More constantly having diarrhea. After we came back home, he also developed bad skin rash. ”

“Not sure I started getting sick a couple of hours after my flight landed back in the US. I don't know if others are sick. I am not sure if I got sick at the resort or at the Cancun airport ”

“Ordered room service. Woke up with nausea and vomitting and feeling terrible. I ate crab cakes and salmon. My wife did not eat those items and is fine. ”

“I got diarrhea, vomiting and nausea ”

“Not sure Felt sick after I left the resort and been nauseated and had diarrhea for two days now. I was not sick before I arrived there ”

“My son did vomiting after he drunk organic chocolate partly skimmed milk (Kirkland), He had immediate vomiting as the milk was badly poisoned and had some solid particles. ”

“My son really wanted some food. It’s one of his favorites and he had a gift card. He hasn’t had it before and since the Covid-19 began. He begged to go. Today, April 9, we ordered food around 4pm. He ordered a plate with double orange chicken and steamed rice.... See More The chicken smelled great and was piping hot. The rice didn’t look quite as white as usual and after eating more than half of it, he noticed that there were hard pieces all stuck together. Within two hours his stomach started to bother him. He was nauseas. The nausea got worse. Then before bed he was vomiting, had diarrhea, and sharp stomach pains. This looks like it is going to last through the night. ”

“I ate crawfish and shrimp mixed in there special with spicy level: hot. I believe it started while I was actually eating the food; when the food was almost gone. My stomach was hurting and so was my head. It was as if I hadn’t eaten anything but had just... See More eaten almost an entire pound of crawfish, shrimp, and a potato. About 2-3 hours after I ate the food I had a bowel movement. Not too long after that, I started to feel extremely sick. My stomach was in complete knots, head was hurting, and I felt as if I had to throw up. I went to the restroom and had another bowel movement (this one looked more like diarrhea.) Immediately after that was finished I threw up in the toilet. I immediately started to feel better after that but my stomach continued to hurt and I continued to feel sick but I did not throw up the rest of the night. ”

“Ate an Amy's bowl black bean quinoa and squash (effective date through 4/21) W/in about 2 hours I felt sweaty, clammy and nausea - Tried to feel better but threw up several times after until my stomach was empty. Had to take an anti-nausea tablet I had. ”

“Stir fry. My son and several friends met for dinner on 3/10/2020 on the campus (they all live off campus but get together for dinner on occasion because they have money in their campus food account). Four of them had the stir fry. All four of them had a combination... See More of severe stomach pains, vomiting and diarrhea the morning of 3/11/2020. ”

“FDA announced the recall of frozen Blackberries and frozen Berry Medley by WinCo Foods, LLC. due to the potential to be contaminated with Norovirus. No illnesses have reported linked to this product.

FDA advises consumers to avoid eating the recalled products and to return them to the place of purchase... See More for a full refund. These products were distributed in AZ, CA, ID, MT, NV, OK, OR, WA, TX, and UT.

- WinCo Foods Frozen Blackberries (16 oz). UPC: 70552-30502. Best By dec/09/2021.
- WinCo Foods Frozen Berry Medley (16 oz). UPC: 70552-30522. Best By dec/09/2021.
- WinCo Foods Frozen Berry Medley (32 oz). UPC: 70552-30512. Best By dec/09/2021.

Check the full recall notice on the FDA website fda.gov

Source: FDA ”

“CFIA announced the recall of Chocolate Cake Mix, Brown Rice Pancakes Mix, and Buckwheat Pancakes Mix by Ecoideas Innovation Inc. because of potential Salmonella contamination. There have been no illnesses linked to this recall.

CFIA advises to throw away the recalled products or return them to the place of purchase.... See More These products were distributed nationwide.

- Ecoideas Chocolate Cake Mix (454 g). UPC: 8 75405 00243 6. Lot # 43619305. BB: 10/31/2021 / Lot #: 43620050. BB: 02/28/2022
- Ecoideas Brown Rice Pancakes Mix (454 g). UPC: 8 75405 00242 9. Lot #: 42920034 / 42920042. BB: 01/31/2022
- Ecoideas Buckwheat Pancakes Mix (454 g). UPC: 8 75405 00241 2. Lot #: 41219304. BB: 10/31/2021 / Lot #: 41220030. BB: 01/30/2022
- Ecoideas Brown Rice Pancakes Mix( 454 g). UPC: 8 75405 00242 9. Lot #: 42920042

You can check the full recall details on the CFIA website inspection.gc.ca

Update: inspection.gc.ca

Source: CFIA ”

“My mom, my aunt, and I ate here on Monday, March 9, 2020. Aunt had the linguini with white clam sauce, mom had fettucine with chicken parmesean, and I had the filet mignon with mushroom and asparagus risotto. We also all had decaf coffee and shared one apple crostada with... See More vanilla ice cream.
My aunt had the worst case out of the three of us. She was driving when she suddenly vomited and passed out. She crashed into the middle road divider and almost into oncoming traffic. Car damage, ER trip. This happened on Tuesday (March 10) afternoon. She continued to vomit and have watery diarrhea, and developed fever by Wednesday (March 11) afternoon. Mom started having symptoms (watery diarrhea) on Thursday (March 12). My symptoms (also watery diarrhea) started Friday (March 13). None of us can eat and we are drinking sparingly because we cannot keep anything down or it goes right through us. We have always enjoyed it before, but this is unacceptable. ”

“Last 2 times I ate Campbell’s New England Clam Chowder from a can (today and 2 weeks ago) I came down with nausea, vomiting and diarrhea.  Just me, but I’m the only one who ate it, symptoms started about 3.5 hours after eating it ”

“White mushrooms No one else ate them. Reported it to store today, April 7. Bought Friday, April 3. Ate April 4. No problem. Ate April 5. Vomited within 30 minutes, even after taking prescription nausea medicine. Still feel weak and nauseated 2 days later, April 7. Slept 12 hours every... See More night since getting sick.  ”