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Nando's Borehamwood, Shenley Road, Borehamwood, UK

Latest report: November 5, 2023 4:20 PM
SD

Diarrhea

3 months ago

Today Must me the Family plater eaten today I have eaten at Nandos 2 hours ago and suddenly I have diarrhoea. I do believe that I was food poised at Nandos Borehamwood | Symptoms: Diarrhea See Less
947


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I was in bed with our young daughter. My partner ordered wings for herself and was up vomiting that night and unwell for several days.

I contacted Nandos via the website. They claimed it wasn't food poisoning (it was) and refused to refund my partners order. They... See More offered a £20 goodwill voucher for a future meal. Not much use to my partner who now can't even look at chicken without getting nauseous. Tone deaf response from Nandos and dreadful customer service.

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Report date: Feb 15, 2024
2. City of chicago food service sanitation certificate
- comments: observed no city of chicago food service certified manager on site nor city of chicago food service sanitation certificate posted while tcs foods are being prepared and served such as chicken, sandwiches... See More and salads. Instructed above that city of chicago certified food manager has to be on site at all times food is being prepared and served. Priority foundation violation 7-38-012. Citation issued.

10. Adequate handwashing sinks properly supplied and accessible
- comments: observed exposed hand washing sink in front food preparation area not maintaining proper hot water temperature of at least 100f. Water temperature 83. 4f at this time of inspection. Instructed person in charge to repair and restore hot water to at temperature of 100f and maintained for proper hand washing. Facility has another sink with close proximity for employees to wash their hands. Priority violation 7-38-030(c). Citation issued. A 2-days notice was given to come into compliance.

16. Food-contact surfaces: cleaned & sanitized
- comments: observed the low temperature dish machine not properly sanitizing at 0ppm of chlorine during the inspection. Machine was in use. Instructed person in charge said equipment must properly sanitize 50-100ppm of chlorine at all times. Unit tagged and held for inspection by the health department and may not be used. Priority violation 7-38-025 citation issued. Technician on site low temperature dish machine has been repaired and now is properly sanitizing 100pm.

51. Plumbing installed; proper backflow devices
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51. Plumbing installed; proper backflow devices
- comments: observed rear exposed hand washing sink draining slow. Must repair and maintain.

55. Physical facilities installed, maintained & clean
- comments: observed dirt and debris inside light shield covers in rear dishwashing area. Must clean and maintain.

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