Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Salmonella at Hotel Buffet - Hotel, Giardini Naxos Sicilia

4 months ago reported by user-qcmkg466 business

Hotel Caesar Palace, Via Consolare Valeria, Naxos, Metropolitan City of Messina, Italy

130 Via Consolare Valeria, Giardini Naxos, 98035 Sicilia, Italy

My parter and myself stayed at the above hotel from Tuesday 9th sept until Tuesday 16th sept 2025, on an EasyJet all inclusive package deal.
On Saturday 13th Sept we spent the whole day at the hotel only eating at the hotel for the entire day. In the evening we ate in the buffet restaurant where all meals breakfast, lunch and evening dinner were provided.
By morning we both experienced severe diarrhoea, this continued for the rest of our stay, we were confined ourselves to our room only myself going out to get water from the local supermarket (not supplied or offered to us by the hotel).
On the Sunday 14th, I did inform hotel reception, but no decernible action seemed to be taken by them, as far as we know.
We returned on Tuesday 16th flying from Catina to LGW, getting through the flight with the use of Imodium tablets, this eased the symptoms for the fright but our symptoms resumed once we were home.
On our Return we sort advice from our own doctor and we’re told to submit test which we did on Wednesday 17th Sept. The result of the pathology test on our faeces show the salmonella is present in our samples and is the cause for our infection and symptoms.
I would like to report this as I do not feel the hotel took our illness seriously at all, I am also concerned that other people will be subjected to the same infections if urgent action is not taken against this hotel and it’s restaurant. | Symptoms: Nausea, Diarrhea, Fever, Cramps, Chills

#hotel #giardininaxos #sicilia #italy

user-vgctt233

Hi would you be prepared to contact me I was also here at the same hotel on your dates and two people Contracted food poisoning

Recent Reports Near Me