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Grand Bahia Principe Bavaro, Punta Cana, Dominican Republic
July 1, 2019 1:05 AM
Punta Cana, 23000 La Altagracia, Dominican Republic
I was in Punta Cana at a resort back in December with a friend. About 3 days into our trip I fell ill with a persistent headache, fever, diarrhea and severe stomach cramps. My friend was fine, but I went to the hospital. Unsure of what caused it.
March 1, 2021 1:44 PM
“Two friends recently traveled to Punta Cana Hard Rock Cafe Resort. They were there several days. Suddenly they both had vomiting and later diarrhea, within 30min of each other. They needed IV fluids. They were sent in an ambulance, and this is where everything fell apart. We all know food poisoning... happens. But how they were treated was terrible. They do not speak Spanish. They were transferred past the nearest hospital (which takes international insurance) to a hospital 40+ minutes away (which does not). The resort should have, but did not send a representative to serve as a translator for the two. They received adequate care but there was no communication about what was occurring, diagnosis, now what medications they were being given. They were each demanded that they pay for the ambulance ride, doctor assessment/consult fees up front. They felt that if they did not pay they would receive worse care or that something even worse would happen to them. They were afraid for their lives in a foreign country with no one speaking their language. They were told by the resort they could take a cab back. Only upon pressure from relatives did the resort agree to send a vehicle to pick them up. Do not go to this resort. After researching the internet, apparently multiple other individuals and families had the exact same situation. It seems that this is a scam. Perhaps the hospital gives the resort a kickback for the money they receive from foreigners. Not sure. It is absolutely suspicious. For other families, armed guards at the hospital were used in intimidation techniques to get money from the poor travelers. Not so this time, thank God. ”
March 1, 2021 7:14 AM
“Papaya, ribeye steak. I am reporting as the mother to one of the young adults that took ill on the evening of February 24th. My daughter and her boyfriend ate papaya, he had just a bite but she completed the serving. Of note, my daughter also had the ribeye steak later in the day (I noticed the post... ing on 2/22 of someone getting sick as well from the steak). That evening my daughter called me (I am a physician) and said that she and her boyfriend have been vomiting for several hours, have a fever, and now are experiencing diarrhea. I told her to go to the resort infirmary/ house physician. They did but it was closed until 8:30 am the next day. By Thursday morning, my daughter had passed out on the bathroom floor and her boyfriend, while also sick but not as severe, called the house doctor. Both were taken to a hospital 45 minutes away from the resort by ambulance (nearest hospital 10-15 min away from the resort and accepts international insurance). IV's were placed in both of them, my daughter was taken to the ambulance by stretcher since she was lethargic and hypotensive. Her boyfriend was able to walk with IV in place. No liaison from the resort escorted them; neither of the young adults spoke Spanish. To make a very long 48 hr short, I must assume they received adequate care but had no English communication as to what was being done to them. We were able to find an acquaintance from the Dominican Republic that my daughter would call on the phone whenever a physician would come in to see them. This individual also interpreted when they were still in the emergency and were asked for the credit card to pay for the ambulance ride and a consultation (we are not sure if that was the resort physician's fee or someone who saw them in the ER). There were no sheets on the beds other than the fitted mattress sheet. Both of the kids had vomit and feces on their clothes and were never offered hospital attire, never offered a shower, not even a toothbrush. They were pretty much forced to stay the night on Thursday because the doctor left the hospital and left no orders. Friday morning comes around, their symptoms have resolved but are exhausted, wanting to go back to the resort so they could shower and sleep. Doctor finally comes in and now tells them that they want them to stay to at least 4 pm so they can eat solid food and have a bowel movement (it is now 10 am and they were never served breakfast). She calls me and I tell her to sign the voluntary discharge papers and go back to the resort. Those papers took two hours to complete. Originally the Resort told them via "What's App" that they could catch a cab (40 min away) when they got discharged. My husband was finally able to get ahold of a manger from the Resort and while the manger claimed he could not discuss the case with my husband because he didn't really "know if he was speaking to the father", somehow a car was dispensed from the resort to Hospiten Bavaro to pick up two young adults that were being discharged and coming back to the resort. Fortunately these two people were young and healthy. They are safely back in the states and want to put their horrific ordeal behind them. But as a healthcare worker I am concerned and frustrated that this incident in Dominican Republic continues to happen over and over again. While I understand that mishaps can happen I strongly feel that these resorts need to up their game. When someone gets sick and must go to the hospital, send a liaison so the patient can understand what is being done to them. Ask the patients if relatives should be contacted in their homeland. In addition, why are these resorts sending these patients to a hospital 45 min away from the resort when there is a much closer hospital which can deal with dehydration and food poisoning? All questions that a health department in any country should be investigating. I tried to report this to the local health department and have been currently unsuccessful; I found this website and hope others will benefit from this posting. ”
February 22, 2021 7:56 PM
“Woke up last night at 4 am with severe vomiting and diarrhea. This continued all night and most of today . Had a ribeye steak
At la isla last night. ”
February 22, 2021 6:11 AM
“I believe it might of been the lamb chops or the arugula salad I had at dinner in caio. I got sick early sat am. Woke up feeling nauseous. Spent the following 9 hours in the bathroom with severe symptoms. ”
February 19, 2021 3:52 PM
“food poisoning I woke up tuesday February 16th with loose bowels and feeling a bit quesy. I'd ordered room service the night before so i figured something may have upset my stomach. My boyfriend and I went to the travel club and I had to excuse myself twice to use the washroom. I still dismissed it... and attempted a buffet breakfast before being transported to our flight. Once onboard I realized that something was very wrong. I had numerous bouts of violent vomitting and watery stools accompanied by body aches, headaches and dizziness. I was terrified of leaving the airplane's lavatory and I'm sure my numerous extended bathroom visits ,amidst the COVID-19 pandemic, worried the other passengers.
february 15 2021 ”
February 19, 2021 1:16 AM
“Food was unsafe for human consumption.Mamagement staff at main office did nothing to correct. More time scamming visitors for memberships .Food unacceptable. . Sick for days. ”
January 30, 2021 4:03 AM
“This was back in 2016 so I don’t remember everything. It was the sickest I have ever been in my life. Symptoms started on the plane ride home after a several day stay. I had to go to the urgent care for IV fluids and antiemetics. Nausea, vomiting, headache, severe sore throat, chills. I felt like I... was dying. It was a company trip and many others got sick as well.
I ate at several of the restaurants there, I including the buffet. I didn’t drink any alcohol and the only meat I had the entire time was bacon. I had fruits, vegetables, bottled water, and various carbs (don’t remember exactly what).
I also got severe hives across my entire torso on day 2 after spending 10 min in the ocean at the beach of the resort. I have aquagenic urticaria but I have never ever had a reaction that severe to any other body of water. ”
January 26, 2021 7:50 PM
“My husband and I went for our honeymoon. Feb. 2019 and have been sick off and on since. I've seen several doctors, including a holistic doctor, and they can't figure out what is wrong with me. I did get extremely sick while staying at the resort and continued for several weeks after returning home.... My blood pressure was 220 once I got back to the states. I go weeks of feeling great, and then a month or two where I can't even get out of bed because I am exhausted. My skin is a mess, and my hair falls out in clumps, pale, brain fog are just a few of the symptoms I now live with. I am now getting a referral to Mayo Clinic. I am hoping for some answers! ”
January 9, 2021 12:16 AM
“I’m the mom. My symptoms started on the 6. Diarrhea is still lasting. On the 7th, mid day, my son (4 years old) vomited and had diarrhea and it is still lasting with fever and stomach cramps. Today is the 9th. My mother in law got sick on the 8th with diarrhea. My husband, father in law, infant, unc... le and aunt are fine. It happened on January 6 2021 ”
January 6, 2021 11:06 AM
“I had food at the Italian restaurant, and that evening my stomach started to hurt. I woke up multiple times in the middle of the night to do Diarrhea vibes and in the morning as well. Please be careful eating food and bring snacks with you from your local country if you want to avoid Diarrhea. ”
Recent Interesting Reports
February 6, 2021 5:27 AM
“Every time I eat from there, The already made wings, hot chips, and plastic bottle of new water I’ve never had....
Soon as I ate the wings FIRST, stomach hurts bad and gas.
Hot chips, I ate and had bad hurtful diarrhea and red.
I always eat hot chips since a kid. Never issues. I am internally hea... lthy and not sensitive . I had the chicken sandwich as well, 1 bite , it was horrible and felt nausea.
Something is not right. I NEVER have these issues , even eating unhealthy foods. Never THIS. It’s been hours and I’m still in pain. I feel they should get sued or take the food from there . Food is out of date and not right. This is the 2nd time and I thought it was ME. I still have the food next to me right now. ”
February 14, 2021 4:12 PM
“Today, Food from there Myself and both my daughters age 12 and 8. We all 3 have epilepsy and have had seizures from this. About 45 minutes to an hour and half we all 3 started feels ng very nauseated. Then my youngest projectile vomited and older daughter and I same thing about 5 minutes later. Terr... ible stomach pains and diarrhea.
both daughters are so very very ill as well as myself cant hood anything down even water. no fever not Covid positive. This is food poisioning! i called them and mgr. told.me not his problem I ask him why they sell food with ruined tomatoes and lettuce and onion was all ruined and slimy mgr told me what do you want me to do i have to usee it all bad or not ! he then hung up phone one. children have had 2 seizures one and other child having a seizure for 4 th time now. make this right!!!! please ”
February 26, 2021 10:26 AM
“On February 23, 2021 my husband and I got a couple of sandwiches there and had nothing else to eat. At around 10PM I came down with chills, diarrhea, severe headache and muscle pain an nausea. I could not eat for 24 hours and then only got a piece of toast down and then threw it up. Thursday night I... finally got some rice to stay down and could drink more than a sip of water. Then last night (Thursday) my husband came down with the same symptoms and is very sick now too. ”
March 2, 2021 10:34 AM
“Cheese and ham toastie from there. Had a toastie at 12:00. And at around 3pm I felt nauseous and vomited. Also had diarrhoea and feel lightheaded/fainty. I haven’t had anything else all day and Felt fine before.
February 13, 2021 6:29 PM
“I picked up my order yesterday. Called at 2:37 and my order was complete. When I got there my order was sitting out on counter. I ate 6 pieces and my stomach cringed and cringed all night. ”
February 2, 2021 11:49 AM
“After eating the salad mix with my dinner I started a horrible headache And gastro Problems with in 30 minutes of eating, and then 2 hours latter I encountered Horrible diarrhea For an hour and a half or better And periodically throughout the night I'm still have somewhat of a headache this was on... Feb 2, 2021 ”
March 2, 2021 2:39 PM
“We went there Saturday evening for dinner. My husband and I both had steak and shrimp. Not sure which one made us sick but we both woke up with diarrhea on Sunday I started having an upset stomach about an hour to two hours after leaving the restaurant. My husband and I both had bad diarrhea the nex... t day. Mine continued for three days
February 27, 2021 9:18 AM
“I ripped up some raw broccoli to eat with some reach dip for a small dinner since it was late. I had eaten it earlier that day, also raw. It was washed and ready, normally I rewash it but I was tired, and it says that it's washed. The next morning I got up and went to work at 6am and came back at 10... am. Started having horrible intestinal cramps and became nauseous. I've gotten tested for everything from UTI (because kidney pain) to covid (for diarrhea) everything came back negative. I've been horribly dizzy and nauseated. Waiting for stool culture to come back to see what antibiotics to take. (Disclaimer: the only other things I really ate or drank that day were coffee, PB and J sandwich, some processed snacks at work and some chips (not even the serving size) everything else was the broccoli is some form. Like Pillsbury pizza dough with ranch and raw veggies, and the broccoli with dip) ”
February 26, 2021 3:58 AM
“I had a stuffed crust pizza I ate it Wednesday the 24th I didn't have any problems but soon as the 25th of February I have a slice of pizza that morning and from 12:00 noon for the rest of the day I was having diarrhea and vomiting Guess I'm done with them. I just couldn't keep nothing in my stomac... h I just kept vomiting 4 hours ”