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Strawberry Drink Throat Irritation - Grocery Outlet, San Francisco California
1 year ago •reported by user-yttz1658 • business
1245 South Van Ness Avenue, San Francisco, 94110 California, United States
Strawberry Slim Fast burns my throat as though it has cayenne pepper in it. This has always happened with this product. Calling slim fast did not answer my question... What ingredient in slim fast is causing the sore throat? They want to escalate the complaint to another department. I only wanted them to honestly answer my question. She said she did not have an answer for me. I really can't beleive I am the only one to complain about this. They should be able to answer my question without delay. But , no, I now have to wait for another department to handle this. I am now NOT happy at all! These are being sold at all their sailor's in the SF area. They all make my throat sore.I purchased 3 , 8 pack Strawberrys from 3 different locations. All of them cause a sore throat . This has been a common complaint on the web. Causes seem to be bacterial contamination. If you want to avoid poisoning people, you MUST PULL this product off the shelves, IMMEDIATELY !!!! | Symptoms: Sore Throat
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I experienced the same symptoms after purchasing the same product (strawberry & cream slimfast) from Grocery Outlet in Imperial Beach, CA
I suggest reaching out to them, i did and after about a week they came back with this response: We apologize for the delay. We have completed our investigation into the safety of the product and can confirm that the product is safe to consume. The burning sensation you reference appears to be primarily a taste and consistency issue, and we are continuing to investigate a solution in order to improve consumer experience if everyone calls them, maybe they will realize its not an isolated incident.