Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Spa Buffet Causes Illness - Hotel, Johor Bahru Johor Darul Ta'zim

1 year ago reported by user-kmchc384 business

HANOI 9 SPA (KSL), Car Park, Jalan Seladang, Taman Abad, Johor Bahru, Johor Darul Ta'zim, Malaysia

Jalan Seladang, Johor Bahru, 80250 Johor Darul Ta'zim, Malaysia

On 31st Dec 2024. We total 16pax of family members visited Hanoi 9 SPA KSL Level 6 at around 5.30pm. The staffs keep asked us to join member. Me & my elder sis joined member & paid RM3000. (RM2000+RM1000 member) I ate dim sum lunch at long sheng JB. My elder sis ate curry noodles nearby Dato Onn. We ate different food in morning & afternoon. Only the same food we ate was the buffet serve at Hanoi 9 SPA KSL level 6. After massage, we ate the dinner there around 8-9pm. We left the Hanoi 9 SPA and went back to my sis house at Dato Onn around 11pm+ and we play fire crackers celebrate new year countdown. Me, my husband, 2brothers, sister in law & my 2children total 8pax went back to Singapore around 1.30am and we reach home around 2.30-3am. We never eat anything after left Hanoi 9 SPA KSL . Me, my daughter, my sister, my brothers total 6 of us started diarrhea, & vomitting in early morning around 6am. I diarrhea from 6am - after 5pm. I went to see doctor at 3pm+. Doctor certified that I have diagnosis with food poisoning and MC for next day!! Me & my sis feedback in kind to Hanoi 9SPA so that they can improve in future. We never asked for any compensation but their replied to us very rude and not even want to listen us ! What A VERY BAD EXPERIENCE! AND PLEASE DO NOT VISIT THIS HANOI 9 SPA at KSL level 6 !! Their Masseur skill also NOT GOOD inexperience at all!! So don't waste your money there! Don't be a next victim like us!!! #johor#Hanoi9SPA#KSL | Symptoms: Diarrhea, Vomiting, Stomach Pain

#hotel #johorbahru #johordarultazim #malaysia #dimsum #crackers

Recent Reports Near Me