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IHOP Customer Service Woes - IHOP, Virginia Beach Virginia
3 years ago •reported by user-ggdvm742 • business
1316 Fordham Drive, Virginia Beach, 23464 Virginia, United States
I ordered the 2-2-2 deal at approximately 12:30 PM on Thursday 16Jun22. I had not eaten anywhere else, including at my home, during the day in question. When I returned to the restaurant afterwards to inform them about the situation, both the manager and the owner refused to accept any responsibility nor refund any of my money (Bill was ONLY $6.68). The owner then inferred that it may have been alcohol related (I don't drink alcohol). They did not apologize nor offer any discount or refund, then quickly asked me to leave the premises indicating the police would be called if I didn't leave. I then offered to wait for the police outside, but they never actually came. Very bad business etiquette. I will never eat there again, not because of the presumed food poisoning, but because of their attitude toward me when I informed of myself getting sick. VBHD and VHD were notified of the issue. I hope this message may help someone else avoid this horrible restaurateur. | Symptoms: Nausea, Diarrhea, Vomiting
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