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Moldy Noodles, Poor Response - Costco, Montgomery Alabama
2 years ago •reported by user-tkrt7445 • business
8251 Eastchase Parkway, Montgomery, 36117 Alabama, United States
I bought a case of Miracle Noodles from here. The case contained 6 individually packaged noodles. Inside the packet you tear the zip strip, is another package you must open. I grabbed 2 packages to make dinner, first one, I dump in the colander to rinse, per instructions, grab the second, tear the zip strip, and notice as I go to tip the bag out it is COVERED in mold. My first thought was, “ Well, maybe it is just the packaging with contamination, and now I better extra rinse the noodles that I do have in the colander because some of the black goop fell into the pasta being rinsed.” Upon washing the inner bag off, there appears to be mold inside the package also. Upon contacting the company via an online chat(no phone number was available) I was basically told too bad, take it to store for a refund we don’t care. Very disappointing approach to moldy sealed food from a company! I didn’t need a refund, but besides telling me to take pictures, and send it to them, too bad for me(eventhough it ruined my planned meal and I could only make half) it was my problem, not theirs. I will be having it examined by the local FDA lab to prevent others in my community from getting grossly sick. | Symptoms: Other
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