Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Buffet Illness Hits Hard - Hotel, Punta Cana La Altagracia

2 months ago reported by user-ftgr7658 business

Hard Rock Hotel & Casino Punta Cana, Km 28, Punta Cana, Dominican Republic

74 Boulevard Turístico del Este, Punta Cana, 23000 La Altagracia, Dominican Republic

Recently went on vacation to Hard Rock in Punta Cana. Was supposed to be there for my birthday and we stayed 10/29/2025-11/1/2025. It was a group of 4 of us: myself, my mother, aunt and uncle. Not long after our first meal there at the multicultural buffet, my aunt got extremely sick with irregular bowel movements, nausea, and cramping. By the evening she had to go to the hotel infirmary to receive anti nausea shots and medication. On the second night (10/30) I began to feel a little queasy but ignored it because it felt mild. That day we ate at La Isla (I believe that was the name) and Toro. But then on my birthday (10/31) I woke up at 2am violently ill with diarrhea, nausea and vomiting, chills and dizziness. I was too afraid of passing out to get up and go to the infirmary so I had a very uncomfortable couple of hours after that of nonstop vomiting and diarrhea and barely any sleep. By 9am the doctor at the infirmary sent me to the local emergency room to get anti nausea shots, IV fluids and medicine. I was told I contracted a bacterial infection and needed to stay overnight to be stabilized. The next day (11/1) I was discharged and sent home with medication to treat my infection further. I went from leaving the hospital to flying back home to the states 100% frustrated and dissatisfied with my experience. Now that we are home my other family members are also experiencing symptoms of illness. | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain, Fever, Chills, Dizziness

#hotel #hardrockcafe #puntacana #laaltagracia #dominicanrepublic

user-mpyg3124

Same happened to my daughter in January 2024 at jewel palm beach in Punta Cana. The pediatrician said Domenican has different bacteria and parasites which can cause illness. Long story short I still have PTSD after this experience and never going back to Punta Cana. Sorry about your experience.

user-rmrd2713

Same- we have video of worn in foods. Do you have a lawyer?

Recent Reports Near Me