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Room Service Illness Woes - Hotel, Cancún Quintana Roo

1 month ago reported by user-tyzhz676 business

Hotel Catalonia Grand Costa Mujeres, Carr. a Punta Sam, COASTAL ZONE, CONTINENTAL ZONE, Cancún, Quintana Roo, Mexico

SM 006 Carretera a Punta Sam, Cancún, 77400 Quintana Roo, Mexico

I got it November 10th, my partner November 14th Room service food My pizza was wet with raw tomatos sitting in basically tomato water. I imagine they cooked the pizza hours or days before, put the tomatos on it, stored it incorrectly and only briefly reheated it, but no way of knowing of course. It was wet, tasted bad, and for the next 2 days I was afraid to leave the room. I bought overpriced imodium at the mini mart (pictured receipt) to survive the wedding ceremony I went to mexico for. For the next 6 days, which was the rest of my vacation and work week at home, I had terrible stomach cramps and bloating. I got a call to the room saying they saw my purchase. I told them. My partner ordered room service our last night there. An hour later he was violently throwing up and curled up in pain. The lobby was reluctant to give me a water bottle to give him at 4am. I requested a late check out to save everyone from keeping him in the lobby the 2 hours between check our and our van to the airport, and was denied. Another member of our group was served a steak that was still frozen in the middle. | Symptoms: Other, Cramps, Bloating

#hotel #cancun #quintanaroo #mexico

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