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Unsanitary Handling at RR - Red Rooster, Ferntree Gully Victoria
3 years ago •reported by user-mvjf3126 • business
1855 Ferntree Gully Road, Ferntree Gully, 3156 Victoria, Australia
Occurred Sat 8 Oct 2022. Approx 1930 hours. Reported via website; follow up report added via App.My housemate and partner also have experienced similar symptoms from our evening dinner from here.
We did telephone the store to share our concern about the possible hygiene issues with the young lady who served us. The manager, whose name he provided was “Jordan” - stated none of his employees have nose piercings as it is against company policy and felt I had visited another store. I told Jordan that there’s only one RR near our home - and it’s his on Ferntree Gully Road.
Long story short - I doubt he took my report seriously. I will be contacting RR corporate on Monday - to again report the possible food poisoning AND what I witnessed from an unsanitary and unhealthy front line employee who handled our food, while possible I’ll, without gloves hands.
Again- I was quite tired after working a long day, but was awake enough to recall the details of the store staff after we all became violently sick and ill approximately 90 minutes after eating their chicken. That was the only food any of us had eaten since 10/11am that morning.
A summary of my online report of my experience. Adding my housemate and partners experience for a total of 3 of us becoming ill after earring their “hot and sweet” fried chicken and regular fried chicken.
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8 piece dinner from here
The cashier and order packet had dark and dirty looking fingernails and a runny nose. Her nose piercing looked inflamed.
Possibly her acne on neck - where she scratched with her hands constantly - also was in contact with my chicken breasts that she handled with her ungloved right hand forefinger and thumbs (inspecting to ensure it was warm she said).
I was tired and hungry - and didn’t connect the dots on her runny nose, dirty and possible acne infected fingers when she handled my food.
Became nauseas and vomiting about 90 minutes after eating the chicken. | Symptoms: Nausea, Vomiting, Runny Nose
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