Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Resort Outbreak: Contaminated Water - Hotel, Playa del Carmen Quintana Roo

11 months ago reported by user-xfzvw151 business

Sandos Playacar Beach Resort, Paseo Xaman - Ha, Playacar, Playa del Carmen, Q.R., Mexico

1 Paseo Xaman - Ha, Playa del Carmen, 77710 Quintana Roo, Mexico

My family and I arrived on 9/2. At 24 o'clock my youngest son started with a high fever followed by vomiting and diarrhea. As the days went by, the remaining 5 members fell with the same symptoms.
We spoke to several people at the hotel, employees and administrators, and they recommended that we order all the canned drinks and not consume ice.
In the dining rooms, where fresh vegetables are displayed, there are signs with captions like.. “the consumption of raw food is the responsibility of the guest”.
Tap water smells, not exactly like bleach or chlorine.
It can be seen with the naked eye that several people staying at the hotel have the same symptoms. In fact, we were able to talk to many of them and agree on what happened.
Unfortunately, I had two relapses during these 15 days and I have to return home without having been able to enjoy my stay. | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain, Fever, Chills, Headache

#hotel #playadelcarmen #quintanaroo #mexico

Recent Reports Near Me