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Illness at All-Inclusive Resort - Hotel, Santa Maria Sal
1 year ago •reported by user-ktcz3149 • business
Santa Maria, 4111 Sal, Cabo Verde
We stayed at the Tui Blue Cabo Verde from 5th February 2024 until 19th February 2024I became very ill, 2 days into the holiday, with violent stomach cramps, nausea, fever and diarrhoea it lasted for the whole holiday and I’m still waiting to recover ( I have now been back 3 weeks) I’m currently waiting to get some treatment, as my doctor doesn’t know what to treat it with.
I concur with others, that glasses and cups in the room were not replenished with clean ones every day, my husbands bed sheets were changed with stained sheets. It was difficult to get tea, coffee and drinks at meal times. Water was only available from water fountains which were fed from the big blue bottles. Bottles of water were only replaced every two days. I do not drink alcohol and only drink water (sparkling or still)
In a nutshell my holiday has been ruined and I will never return to Cape Verde again. TUI have a duty of care to their customers and in my opinion they have not fulfilled their responsibility
The reps are only interested in selling overpriced island tours and activities. I have complained to TUI and have been told I will need to get a report from the doctor.
My motivation for leaving this review is to protect people from suffering how I am with this horrible poisoning. | Symptoms: Nausea, Diarrhea, Fever, Cramps
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