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Room Service Illness Alert - Hotel, Ocho Rios St. Ann Parish

10 months ago reported by user-tdwfk779 business

Moon Palace Jamaica, Main Street, Ocho Rios, Jamaica

Main Street, Ocho Rios, St. Ann Parish, Jamaica

I ordered a cheeseburger and fries from the room service menu on 12/23 (my 3rd night of a 6-night stay). The next morning I woke up to an upset stomach accompanied by painful stomach cramps, chills, and severe diarrhea. The upset stomach, stomach cramps, and diarrhea have not gone away as of 12/26 (the time of this report). I could not leave my room for long periods of time as I would experience stomach cramps that resulted in the need to practically race to the bathroom every hour or so. Anything I ate went right through my system, so I focused mainly on staying hydrated. My stay here was essentially ruined, and my birthday was 12/26, so I also did not have an enjoyable birthday. If staying here, which I cannot recommend, I would avoid using room service and eating at the buffet (Buccaneers), as I saw too many guests (children and adults!) engaging in unsafe and inconsiderate food safety behaviors. | Symptoms: Diarrhea, Cramps, Chills

#hotel #jamaica #cheeseburger #fries

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