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Park Royal Cancún, El Rey, Hotel Zone, Cancún, Quintana Roo, Mexico

4 years ago •reported by user-xgmz4296

Park Royal Cancún, El Rey, Hotel Zone, Cancún, Quintana Roo, Mexico

Cancún, 77500 Quintana Roo, Mexico

I am here with my husband and two sons (ages 2,5). Me, my husband and 5 year old son became violently ill with food poisoning after eating at the hotel buffet.
I first called down to ask if someone could bring my younger son some food as we were unable to leave the room and was told by two separate staff that was impossible before I threatened to throw up in the restaurant if I had to come down.
When I realised we needed a doctor we were sent one at the cost of $300 USd who advised us we needed to go to hospital.
The hotel sent us to a hospital they are affiliated with who would not even see us until we paid $3600 USD. The doctor advised me that we had food poisoning which would have been obtained within the time frame we were at the hotel (we left once more then 24 hours prior to becoming ill) and then gave me his info to call If this became an issue when speaking to the hotel later on.
Upon returning from the hospital at 3am I advised I would be looking to speak to the manager the next day. At no point did a manager call our room and so I attempted to find the manager. I was passed off several times and told the manager would be in later that day. When I still received no contact at 5pm I made another attempt and had to speak with 4 different people before I met the manager.
The manager then essentially told me she was not responsible and made it clear she had no interest or care for my family or the events that had lead to us getting sick. Luckily for her the hospital that they are affiliated with magically could not confirm food poisoning and the doctor had disappeared and no other medical staff could discuss our paperwork.
Despite paying for an all inclusive we have now opted to eat out and not spend any further time at the hotel except to sleep. | Symptoms: Diarrhea, Vomiting

#cancun #quintanaroo #mx #hospital

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Recent Interesting Reports

Mowi Norwegian Atlantic Salmon Cold Smoked recalled due to dangerous bacteria

3 weeks ago •source recalls-rappels.canada.ca

Recall notice

Mowi brand has recalled its Norwegian Atlantic Salmon - Cold Smoked due to potential contamination with Clostridium botulinum, a dangerous bacteria. The product was distributed in Ontario. The recall was triggered by the industry, with no reported illnesses associated with the consumption of this product to date. … See More

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Mowi Norwegian Atlantic Salmon Cold Smoked recalled due to dangerous bacteria photo #1
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Golden Corral Buffet & Grill, Interstate 35, Austin, TX, USA

2 days ago •reported by user-whrjn985 •details

Got some cut to order meats and cheese potatoes. Nothing else. Food tasted fine. But my stomach felt tight once at home. By the end of the day I’m
Throwing up so much that my throat is bleeding. It’s most likely the meat  | Symptoms: Nausea, Vomiting, Stomach Pain, Fever, Cramps

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Golden Corral Buffet & Grill, Interstate 35, Austin, TX, USA photo #1
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Five Guys, West El Camino Real, Mountain View, CA, USA

2 weeks ago •reported by user-gccf2494 •details

Saturday night 4/20/24 Im guessing the burger Within about 1 hour if eating my Five Guys order I had diarrhea non stop for about 36 hours and I threw up as well. I have never had a sensitive stomach or food allergies  | Symptoms: Diarrhea, Vomiting, Nausea

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Five Guys, West El Camino Real, Mountain View, CA, USA photo #1
191

Beef and sheep meat products sold by Abattoir les vins du Pontiac - Alert not to consume

1 week ago •source www.quebec.ca

Recall notice

Quebec's Ministry of Agriculture, Fisheries and Food (MAPAQ) has issued an alert not to consume for various beef and sheep meat products sold by Abattoir les vins du Pontiac, located at 65 Route 148, Shawville, QC, Canada. The alert is due to the products being slaughtered without … See More

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Beef and sheep meat products sold by Abattoir les vins du Pontiac - Alert not to consume photo #1
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E. Leclerc Hamburger meat recalled due to presence of Listeria

3 weeks ago •source rappel.conso.gouv.fr

Recall notice

Centre E. Leclerc de Gouesnou is voluntarily recalling its steak haché due to the presence of listeria. The product was sold exclusively at the Centre E Leclerc de Gouesnou. The issue was discovered due to the presence of listeria in 25g of the product.

The recalled product … See More

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E. Leclerc Hamburger meat recalled due to presence of Listeria photo #1
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The Crawfish Guy, North First Street, Fresno, CA, USA

3 days ago •reported by user-jpdyq881 •details

On Thursday May 2nd 2024 Myself, Partner and 16yr Old Had Dinner At The Crawfish Guy at 8pm. 30 minutes after my Child had the live Cooked crawfish Boil (my partner and I Had Shrimp and Crab only) she got stomach cramps and diarrhea. 7 hours after … See More

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The Crawfish Guy, North First Street, Fresno, CA, USA photo #1
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Krispy Kreme, 9410 Rosedale Hwy, Bakersfield, CA 93312, United States

2 days ago •reported by user-hjhd3548 •details

Yesterday at 11:30am, Saturday, 05/04/24. Also my family got food poisoning too. The donuts. I got the food poisoning the same day but my sister and her kids got it the next day which is today on May, 5, 2024. I am also finding out today that … See More

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Krispy Kreme, 9410 Rosedale Hwy, Bakersfield, CA 93312, United States photo #1
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In-N-Out Burger, Pacific Commons Boulevard, Fremont, CA, USA

1 week ago •reported by user-mnzg4547 •details

Extreme food poisoning, ended up having to leave work early and was rushed to emergency room. I threw up and so much diarrhea that i became very dehydrated which put me in so much stomach pain. To the point where i almost blacked out. Food ordered was around 10:30 AM. On saturday april 27th.  | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain, Fever, Cramps, Chills, Headache, Dehydration

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In-N-Out Burger, Pacific Commons Boulevard, Fremont, CA, USA photo #1
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Kraft jet puffed mini marshmallows, Target, Shaw Avenue, Clovis, CA, USA

1 week ago •reported by user-vthb5669 •details

My 3 year old at some Kraft jet puffed mini marshmallows 16 oz from target in sierra vista mall shortly after eating he began vomiting several times and later experiencing diarrhea it appears to be food poisoning related  | Symptoms: Diarrhea, Vomiting

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Kraft jet puffed mini marshmallows, Target, Shaw Avenue, Clovis, CA, USA photo #1
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Take our food poisoning Quiz! 🍔

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