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Group Sick: Diarrhea, Nausea - Hotel Xcaret, Playa del Carmen Quintana Roo

4 years ago •reported by user-qpgz2181 • business

Restaurant in Hotel Xcaret Arte, Playa del Carmen, Quintana Roo, Mexico

Playa del Carmen, 77710 Quintana Roo, Mexico

Oct 31, 2021 to Nov 8, 2021, Not sure if it was the food or water. We had a group of family members staying at Xcaret Arte and most are dealing with diarrhea and some nausea.   2 people that felt too bad to leave their rooms, 5 with diarrhea but could leave their room.  | Symptoms: Diarrhea, Nausea

#hotelxcaret #playadelcarmen #quintanaroo #mexico

53 3  Comments
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user-dnzzz555

Some members of the family are still having issues…mostly diarrhea.

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user-bynj6612

Who did u report this issue? I have the same issue like u described at Hotel Xcaret arte

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user-fbqh7679

we were there march 10-15, I have a claim with the resort but have not heard back, i emailed customerservice@xcaret.com

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