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Group Sick: Diarrhea, Nausea - Hotel Xcaret, Playa del Carmen Quintana Roo
4 years ago •reported by user-qpgz2181 • business
Playa del Carmen, 77710 Quintana Roo, Mexico
Oct 31, 2021 to Nov 8, 2021, Not sure if it was the food or water. We had a group of family members staying at Xcaret Arte and most are dealing with diarrhea and some nausea. 2 people that felt too bad to leave their rooms, 5 with diarrhea but could leave their room. | Symptoms: Diarrhea, Nausea
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Some members of the family are still having issues…mostly diarrhea.
Who did u report this issue? I have the same issue like u described at Hotel Xcaret arte
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we were there march 10-15, I have a claim with the resort but have not heard back, i emailed customerservice@xcaret.com