Occidental at Xcaret Destination, 307 Avenida Benito Juárez, Playa del Carmen, 77710 Quintana Roo, Mexico

“Hello. I ate a burger on saturday, March ,14, 2020 around 11am and shortly after eating I started feeling itchy and getting red bumps all over my body and I went to the ER twice. I have food poisoning. That was the only thing I ate that day before I... See More started feeling itchy. I have photos as proof. ”

“Ate Friday night, Saturday morning got sick and stayed sick through the weekend. Still sick on Monday night. ”

“Food  Just me I’m the only one that had mussels . Buffet . Vomiting , dizziness, fever , diarrhea. 12 h after consuming.  ”

“I had tacos and a gin and tonic from a restaurant. Patio 8. Ate there Sat 25th with my husband. We both had the tacos but I had the Gin & Tonic (maybe it was the ice?). About 6-7 hours later, I got sick on the airplane. Threw up all... See More night until 6am. Still have diarrhea, some nauseousness and upset stomach. ”

“food  Party of 18 arrived 1/13/20 today is 1/19/20 out of the 18 people in our group 13 have got sick.  ”

“I got very sick from tuna steak I ate at the resort’s restaurant. My son had a few bites of the fish and he had some milder symptoms ”

“Got symptoms of diarrhea. ”

“16 people in our group became ill. None traveled together as we all come from different countries/states, but we all stayed at the same resort. I was first to become sick with vomiting, etc. Every day after it was another friend at the resort getting ill. We are back home... See More and 18 days since the onset and my husband and I are still sick. Going to the doctor tomorrow. ”

“Stayed at the grand riviera princess from 04/07/19 till 21/07/2019 ever since myself and partner have suffered terrible stomach problems. ”

“Tatted up turkey burger on 3/20/20 ”

“I am here with my husband and two sons (ages 2,5). Me, my husband and 5 year old son became violently ill with food poisoning after eating at the hotel buffet.
I first called down to ask if someone could bring my younger son some food as we were unable... See More to leave the room and was told by two separate staff that was impossible before I threatened to throw up in the restaurant if I had to come down.
When I realised we needed a doctor we were sent one at the cost of $300 USd who advised us we needed to go to hospital.
The hotel sent us to a hospital they are affiliated with who would not even see us until we paid $3600 USD. The doctor advised me that we had food poisoning which would have been obtained within the time frame we were at the hotel (we left once more then 24 hours prior to becoming ill) and then gave me his info to call If this became an issue when speaking to the hotel later on.
Upon returning from the hospital at 3am I advised I would be looking to speak to the manager the next day. At no point did a manager call our room and so I attempted to find the manager. I was passed off several times and told the manager would be in later that day. When I still received no contact at 5pm I made another attempt and had to speak with 4 different people before I met the manager.
The manager then essentially told me she was not responsible and made it clear she had no interest or care for my family or the events that had lead to us getting sick. Luckily for her the hospital that they are affiliated with magically could not confirm food poisoning and the doctor had disappeared and no other medical staff could discuss our paperwork.
Despite paying for an all inclusive we have now opted to eat out and not spend any further time at the hotel except to sleep. ”

“Hello. I ate a burger on saturday, March ,14, 2020 around 11am and shortly after eating I started feeling itchy and getting red bumps all over my body and I went to the ER twice. I have food poisoning. That was the only thing I ate that day before I... See More started feeling itchy. I have photos as proof. ”

“Food at resort. Not correct temp and poor food handling My mother and I got sick on Tuesday night when we had arrived at the resort restaurant. We tried all the resort restaurants and felt worse. I had noticed that the raw buffet seafood served on the beach was in... See More direct sunlight and had ice but the ice was not touching the surface of the food. The food on the first night came out room temperature. I watched open a cold display and rotate a sandwich and garnish around a plate with mo gloves on while the cold case door remained open. The cold case was left open before an extensive amount of time while the server was handling the food with no gloves on. I had bacon and eggs and the bacon was undercooked. I ordered a hot dog and it was cold in the middle ”

“I became sick on my 2nd full day, diarrhea and severe stomach cramps. Since we had had only room service at this point and my travel buddy didn't eat the shrimp ceviche and is fine, within a few hours of eating, I was cramping and hitting the bathroom. So I... See More will assume that was the culprit for me. I have managed to eat saltines and soup finally as of yesterday, (3rd day after becoming ill).I'm on my 4th day now, lost 7 lbs, and still stomach cramps and the dreaded D. Someone suggested I go to hotel doctor, but since I depart the day after tomorrow, I'll wait till I get back in my own turf. Hopefully this crap is done with by then. Never have had food poisoning (or whatever this is) before, and hope to never again. Completely bum vacation ”

“We were dining only at this restaurants within the resort. My husband started feeling a bit uncomfortable after having the lunch buffet but we didn’t think it is a big problem. After the dinner, he started to feel more nausea. The next day, we were checking out and he started... See More constantly having diarrhea. After we came back home, he also developed bad skin rash. ”

“Not sure I started getting sick a couple of hours after my flight landed back in the US. I don't know if others are sick. I am not sure if I got sick at the resort or at the Cancun airport ”

“Ordered room service. Woke up with nausea and vomitting and feeling terrible. I ate crab cakes and salmon. My wife did not eat those items and is fine. ”

“I got diarrhea, vomiting and nausea ”

“Not sure Felt sick after I left the resort and been nauseated and had diarrhea for two days now. I was not sick before I arrived there ”

“3rd time eating there and me and my bf both always have the same symptoms. Bloated, like sick bloated and tired af. We don’t even eat that much. We never feel like this when we eat Dominos, and Dominos is sh*t.... ”

“sandwiches Just me, about 8 to 10 hours ”

“Tyson chicken strips My husband got sick. He ate chicken strips around 900pm...woke up 300am with night sweats nausea. ”

“Jr cheese burger & small fries I went through the drive Thur an hour later I began feeling sick on the stomach. I then started having diarrhea and vomiting. I was vomiting so bad my tonsils swelled up it was hard to even swallow water. The more I would vomit... See More I began to see blood😒. ”

“Ate there on 05/05/2020. I got vomiting and diarrhea ”

“A chicken bowl at this Restaurant I ate @around4pm on 5/19 . Around 1am I awoke with uncontrolled diahrea then vomitting started. This went on for 2-3 hours. I have ”

“their brand family size caesar salad All of a sudden projectile vomiting for a few minutes. Both myself and my 18 year old son. Happened before i went to sleep last night for me. My son woke up around 5am throwing up. I just drank some water and my stomach... See More feels like diarrhea is building up. ”

“Finest chicken in withe wine sauce 1 person sick my daughter  ”

“about two chirstmas,s ago I think,my brother myself and two others are hamburgers we thought was a rare treat because at the time my brother my self where just recently evicted and where having a bad time we came down later deathly I'll the friend that bought the hamburgers was... See More in fact had compromised immune system complained he couldn't breathe and we all had severe stomach cramps, now my brother is dead for reasons unknown to me and also me and brother at the time had severe weight loss and now I am still deathly I cant talk now can understand me clearly double vision blurred vision I can hardly stand no balance and may die for all I know and cant get rid of it ! thanks ! can anyone tell me what it is? And how to get rid of it?! Thaks guys to all of you for doing I have sick for a long time! For about two years now ! God bless you ”

“#1 single medium with a coke from there at 11pm The food was warm, and the burgers seemed like they'd been sitting out, so I tossed mine. Didn't think too much of it. Around 1am my girlfriend started vomiting. ”