Pizza Illness After Reheat - Domino's Pizza, Phoenix Arizona

914 East Camelback Road, Phoenix, 85014 Arizona, United States

Dear Sir/Madam,

I am writing to express my deep dissatisfaction and concern regarding my recent experience with Domino's Pizza. On October 8th 2023, I placed an order for pizza from your East Camelback Phoenix branch, and unfortunately, the experience was far from satisfactory.

The issue I encountered was related to the quality and safety of the food I received. Upon receiving my order, it became apparent that the pizzas had been pre-made and reheated, which was quite evident from the texture and taste of the pizza. I had expected a freshly prepared pizza, as is the standard practice in the food industry, especially for a reputable chain like Domino's.

To make matters worse, shortly after consuming the pizza, I and my family members began experiencing severe symptoms of food poisoning, including nausea, vomiting, diarrhea, and stomach cramps. It was a distressing and painful experience that required medical attention. I had to consult a doctor and incurred additional medical expenses as a result of consuming the contaminated food.

I am deeply concerned about the lack of food safety and quality control in your establishment, as this incident not only jeopardized my health but also tainted my perception of Domino's Pizza as a trusted food provider. Food poisoning is a serious matter, and it is essential that establishments like yours maintain the highest standards of hygiene, food preparation, and quality to ensure the safety and well-being of your customers.

I request that you take immediate action to investigate this matter thoroughly and implement stricter quality control measures to prevent such incidents from happening again in the future.

Additionally, I kindly request a refund for my order and reimbursement for the medical expenses incurred due to this incident.

I believe in the importance of transparency and accountability in the food service industry, and I hope that Domino's Pizza will take this matter seriously and make the necessary improvements to regain the trust of its customers.

I look forward to a prompt and satisfactory resolution to this issue. Please respond to this complaint at your earliest convenience. | Symptoms: Nausea, Diarrhea, Vomiting, Cramps