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Resort Fails: Cold Food, Illness - Impressive Resort & Spa, Punta Cana La Altagracia
6 years ago •reported by user-xjjw9917 • business
Punta Cana, 23000 La Altagracia, Dominican Republic
I Wouldn’t Recommend this resort to anyone!! My mom got food poisoning on the 2nd day after eating at the Italian restaurant she was so sick she spent the week in the room or running to the bathroom, we tried reporting this but the manager was never available even though we waited for hours for him to come speak to us. We called to see if the dr could see us and we were told a consultation to see the dr would be $175 not including any medicine. The food was served cold every single time no matter what we ordered, it was definitely not even close to being impressive, we were so scared to eat at any restaurant that we would end up eating bread soups and the only good food the freshly made pizza and the awesome Japanese restaurant!!When we checked in we got to our dirty room with the ac broken as well as the shower head and a broken fridge, if took 1.5 day to fix the fridge and shower head and the ac was a joke.Be aware stay far far away from this resort. | Symptoms: Diarrhea, Nausea, Vomiting
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