124 Delaware Street,
New Castle,
19720
Delaware,
United States
I had a FOOD POISONING after having a dinner there.
On Friday night we had a dinner there. I ordered Lobster Ravioli ($41.99) and the rest of the party ordered Jambalaya. Luckily we didn't share our food as otherwise everyone else would also get sick. In the same evening around midnight, I started feeling sick. I feel nauseous and bloated. Thirty minutes later I found myself having diarrhea and vomiting 6 times throughout the night. I couldn't sleep at all because my body was shivering and the urge to vomit was up to my chest. I knew for sure that I had FOOD POISONING.
The next day, I called the restaurant and asked to speak to the MANAGER. She told me her name. I explained my situation and said that the restaurant should be more careful in handling food, so other customers do not go through this awful experience. I NEVER asked for my money back. I was shocked that she felt so OFFENDED and told me that food poisoning ONLY HAPPENED after 24-48 hours, so whatever I experienced must be from somewhere else. My husband is a physician and I told her that her statement is not true. Her response is she's been a manager for a long time and has been facing this kind of situation very often, so she knows what she's talking about. She also asked if I go to the hospital. I said what I experienced is not life-threatening and thankfully the vomit and diarrhea only last for one night. She insisted that my dinner had nothing to do with my Food Poisoning, and HANG UP THE PHONE.
This is a very sad and infuriating response from a Manager of a busy restaurant. I was going to give this place a second chance, but after receiving a nasty response, it's no way that I, my whole family, friends and acquaintances would step into this place ever again.
Also, here is a quote that I copy-pasted from the CDC.Gov website about food poisoning:
"Some germs make you sick within a few hours after you swallow them. Others may take a few days to make you sick. This list provides the symptoms, when symptoms begin, and common food sources for germs that cause food poisoning. The germs are listed in order of how quickly symptoms begin.
Vibrio
Symptoms begin 2 to 48 hours after exposure: Watery diarrhea, nausea, stomach cramps, vomiting, fever, chills Common food sources: Raw or undercooked shellfish."
I also just read a review from another customer who also had food poisoning and received a similar response from the manager. I should have read the reviews before trying out this place because it looks like the food poisoning issue has been a pattern that happened in this restaurant and they way they handle this issue has not changed. | Symptoms: Nausea, Diarrhea, Vomiting, Fever, Other, Cramps, Chills, Bloating
