Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Ice Cream Illness: Nausea, Diarrhea - Stop & Shop, Long Branch New Jersey

8 months ago reported by user-qpdz4857 business

Stop & Shop, West End Court, Long Branch, NJ, USA

150 West End Court, Long Branch, 07740 New Jersey, United States

Purchased my Ben And Jerry’s favorite flavor, chocolate therapy. I usually purchase 4 or 5 at a time. I opened it up. I tasted it and it tasted awful. I tried it three more times thinking must be me, but it was completely disgusting. I was shocked being I eat Ben & Jerry’s chocolate therapy at least 3 times a week and I’ve never had a problem. Within a few hours, I was extremely nauseous. Woke up very nauseous and had diarrhea and a headache. It’s been 24 hours since I tasted it and I’m still not 100% my stomach is very off. it is very obvious there is something wrong with the ice cream. | Symptoms: Nausea, Diarrhea, Headache

#stopshop #benjerrys #longbranch #newjersey #unitedstates #chocolate #cream #icecream #ben&jerry’s

user-bmzx6314

Looks like time/temperature abuse. It probably melted while at the store. Maybe you could inquire with them. The last picture shows pretty clear melt and refreeze damage.

user-fxdg7456

This is very common with ice cream. Often, a retailer’s refrigeration equipment malfunctions—due to a power outage or a thawed freezer, for example. A responsible retailer would discard any affected food, but that doesn’t always happen. I’ve seen frozen food left out of the freezer, only to be put back in by store employees, even though it should be thrown away. Frozen food is usually transported in refrigerated trucks (reefers), but there’s no reliable way to ensure that the trailer consistently maintains the correct temperature. Because of this, I avoid buying frozen food—especially from retailers that don’t use closed freezers. Think about it: once food rises just slightly above freezing, bacteria can begin multiplying quickly. I’ve been food poisoned quite a few times by ice cream that had clearly been thawed and refrozen. So sorry to hear that you got so sick from food—it’s not right that a business can do that to someone. People trust that the food they buy is safe, and when that trust is broken, it can seriously impact someone’s health. Now, I try to use visual clues to tell if frozen food has been compromised. With ice cream, for example, I’ll pop the lid off and check the surface. If it’s flat and smooth, I throw it out. But if there’s a pointed tip or mound—like the shape it had when it was first poured into the container—that usually means it’s stayed frozen the whole time. Also, I don’t buy ice cream that comes in a cardboard box.

user-rchkc291

why did you eat it three times??

Recent Reports Near Me