Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

Stay at this resort from May 14th until May 20th with my friend from Ecuador, she and her husband. The second night was my birthday so we celebrated . We started with a few hot dogs with the special beer mustard. We followed with Guachinangos a la… See more

#hardrockcafe #puntacana #laaltagracia #dominicanrepublic #chicken #chimichanga #mustard

325   Comments Comment
My 14 year old daughter got violently ill during our stay. We didn't know why. it was our last day there when it hit her so we just got on the flight home and took her straight to our local hospital to get hydrated.  | Symptoms: Diarrhea, Nausea, Vomiting

#hardrockcafe #puntacana #laaltagracia #dominicanrepublic

329   Comments Comment
After reading these stories, I'm reminded of an incident that happened to us in 2017. It was the day we were leaving the resort and we had to meet our bus at 6:00 am. We were walking through the resort shopping and restaurant area, which is huge… See more

#hardrockcafe #puntacana #laaltagracia #dominicanrepublic #coffee

327   Comments Comment
We stayed from April 9th through April 17th, 2019. My husband got sick on Friday April 12th with massive diarrhea and chills. He was sick for several days. I ended up getting sick on Monday April 15th with the same issues and upon returning home, I was… See more

#hardrockcafe #puntacana #laaltagracia #dominicanrepublic

330   Comments Comment
My family and I, along with extended family, stayed from May 29th to June 1st to attend my cousins wedding. My two cousins, my father, and my 9 year old son all suddenly became very ill with vomiting and diarrhea. The symptoms lasted for 7 days for… See more

#hardrockcafe #puntacana #laaltagracia #dominicanrepublic

333   Comments Comment
It was my wedding we stayed there from 21st May - 3 rd June , 18 of us travelled , 8 of us affected, myself and my partner two days before our wedding and my mum spent three days of the 7 she stayed in her room, we ate at Toro , Zen , Isla, had room service, Los Gallos and Ciao  | Symptoms: Diarrhea, Nausea, Vomiting

#hardrockcafe #puntacana #laaltagracia #dominicanrepublic

327   Comments Comment