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Pepe's Tacos, North Decatur Boulevard, Las Vegas, NV, USA

Total all time reports:  2
Latest report: November 14, 2019 11:57 AM
More incidents from:
Restaurant
Las Vegas
Nevada
United States
Symptoms: Diarrhea Vomiting

November 14, 2019 11:57 AM

“Good day, on 11/13/2019 I have stopped t get some food.

All over the store they have notices NO REFUNDS if problems call the number (that is also on the receipt) - that was a red flag that I should have followed and I didn’t, even on the receipt (I have attached it to this email) says no refunds... See More.

I have waited over 20 mins to ger only 2 soft tacos, I ate them at home after a day of work and felt like my stomach is digesting knives, I had the worst diarrhea and vomiting. I called next morning which is today the number on the receipt and all over the store to report the problem, a very rude man said not to call and cursed at me. I googled the shop and a lady answered after me asking for a manager she hung up on me. I called again the shop and another lady answered I asked for a manager she said she is the manager, I asked her name she REFUSED to provide her name – I explained what happened in English and also in Spanish (as I speak both languages) she said she does not believe me as it did not happen to anyone else and she wants a doctor’s notice- I asked for her name to address the problem , she declined to give me her name in a very rude manner saying she does not care if I call authorities on her.

I STRONGLY ASK FOR YOUR HELP AS THIS IS A MATTE THAT NEEDS TO BE ADDRESSED IN THE 21ST CENTURY – I CAN NOT BELIEVE CUSTOMER SERVICE LIKE THIS EXISTS, I DID NOT ASK FOR A REFUND I WANTED HER HELP IN LISTENING AND ADDRESSING THE MEAT OF OTHER PRODUCTS THEY HAVE THAT MIGHT CAUSE A BIG PROBLEM TO OTHERS LIKE IT DID TO ME.

AS A LAW ABIDING CITIZEN I AM REQUESTING AN URGENT INSPECTION OF THE STORE
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Reported By Iwaspoisoned.com User
Symptoms: Diarrhea Nausea

July 30, 2018 7:42 PM

“today I had an appointment with my daughters and we did not eat any breakfast in the morning so after the appointment we were hungry and we decided to go to Pepe's Tacos and I order a burrito de asada and my daughter had 2 Tacos and my other daughter had asada fries and after we came home 2 hours la... See Moreter I ended up getting diarrhea and a really bad rumbling stomach. I must say when I went in and the dining area it was clean the cashier lady was really nice and polite but other than that it's just the fact that I ended up with diarrhea after not having to eat anything and that was the only food I had eaten and I end up with diarrhea. See Less
Reported By Iwaspoisoned.com User

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