Vermont,
United States
I bought Ben & Jerry's Non-Dairy Cherry Garcia and Non-Dairy Chocolate Chip Cookie Dough from my local Walmart on November 11, 2023, I decided to eat about a cup of it that evening for dessert. November 14, 2023 Ben & Jerry’s Ice Cream Complaint On November 11, 2023 I ate the Ben & Jerry's dairy free Cherry Garcia and literally 5 minutes after I ate it, it gave me severe diarrhea, stomach cramps and nausea. I also googled if anyone else has had issues and a lot of people have. I contacted Ben & Jerry’s via their website and made my complaints. I'm still sick after 3 days later. I still have diarrhea, nausea and upset stomach with a decreased appetite. I believe that Ben & Jerry’s ice cream took out my good bacteria and replaced it with bad bacteria. I have an appointment with my primary care physician and I’ve been taking a probiotic and prebiotic and I’m still currently on a bland diet to help my stomach and colon get back to normal. I have reported my symptoms to the FDA for investigation and to make other consumers aware of the toxic and poisoning that Ben & Jerry’s put in their ice creams. I feel there should be a class action lawsuit against this company. I believe it to be the combo of Locust Bean Gum and Carrageenan they both can cause severe stomach and colon issues. On Monday November 13, 2023 Via email Ben & Jerry’s stated Hi, Thanks for getting in touch! We’re sorry to hear that you didn’t feel well after eating your Ben & Jerry’s. We have checked our records and have confirmed that there have been no other complaints similar to yours, however we have passed on this information to our quality team for their review. We would like to make this up to you, but we will need some more information. Please reply to this e-mail with the following : The two line production code stamped on the bottom of each pint (starts with a date) Rest assured that our products are manufactured under strict FDA-approved guidelines. All of our ingredients are pasteurized before reaching our factory and then are tested for bacteria upon arrival. Testing for bacteria is also done on random samples throughout our manufacturing process and on the finished product. We hope to hear back from you soon. Peace, Love & Ice Cream! Ben & Jerry's Consumer Services Ben and Jerry's Homemade | 530 Community Drive, S. Burlington, VT 05043 My Response via email on November 13, 2023 Thank you for getting back to me so promptly. Carrageenan & Locust Bean Gum added ingredients can give people upset stomach, diarrhea & colon issues. These two ingredients being combined in your ice creams can cause internal damage to humans. Carrageenan alone in some products can do this to people, but less likely severe. It's more severe when combined with another ingredient like Locust Bean Gum it increases the chances for stomach pain, upset, and diarrhea. I'm still a little sick, and I've been on a bland diet since it happened. My appetite has decreased, but I'm much better than I was. Unfortunately, I didn't get the bottom of the chocolate chip cookie dough. I forgot, and I did get the bottom of the cherry garcia. My local store doesn't take back food returns. I threw them both in the trash. Please see website link there's numerous complaints on your ice creams.
iwaspoisoned.com Ben & Jerry’s response on November 13, 2023 Hi, Thanks for getting in touch! We’re sorry to hear that you didn’t feel well eating your Ben & Jerry’s. We have checked our records and have confirmed that there have been no other complaints similar to yours, however we have passed on this information to our quality team for their review. Rest assured that our products are manufactured under strict FDA-approved guidelines. All of our ingredients are pasteurized before reaching our factory and then are tested for bacteria upon arrival. Testing for bacteria is also done on random samples throughout our manufacturing process and on the finished product. We’re sorry that our product was connected with your discomfort and we will be mailing you a refund. We’re glad you let us know and hope you can have a better experience in the future. Peace, Love & Ice Cream! Ben & Jerry's Consumer Services Ben and Jerry's Homemade | 530 Community Drive, S. Burlington, VT 05043 | Symptoms: Nausea, Diarrhea, Cramps, Stomach Pain, Loss of Appetite
