Cold Asada Causes Illness - Chipotle Mexican Grill, Universal City Texas

540 Kitty Hawk Road, Universal City, 78148 Texas, United States

Sunday January 28th at around 6pm I went in to order a salad bowl. I asked what the asada looked like because I didn't wasn't sure if it was on the line or what.. so the guy working the line whole I later found to be a manager said "it's over there let me go get it" he walked around the corner grabbed tongs and put the asada meat on my salad which were large chucks btw. But the silver pan was just sitting on a counter near the drive thru pick up line. Like randomly placed there where it did not belong. So that was weird and i didn't want the meat I just wanted to visualize it first and then choose. So after the other toppings were added, the cashier rang up my order it came out to almost $18! So I asked to speak to the manager so he comes up and I ask him why is it so expensive he said because the asada meat and I said well I didn't actually even want it (I usually get a veggie bowl but i wanted to try the chicken or asada since i saw the limited time sign) so he said okay ill just charge you for a chicken bowl. So I said ok. I went home right after (so hungry because I havnt eaten anything today) but some cereal for breakfast. I opened it and the meat was soo cold! It have me weird vibes so I removed it all and my husband tried a peice and said "yeah I wouldn't eat that" I ate the salad but removed the meat.. I did try a few pieces and took pictures before I ate it just in case! And guess what it's midnight rn and I am sh*tting my life out! I have horrible stomach cramps and abdominal pain!! I knew it seemed sketch!! This is a newer location I have never been to. I want my money back and will be contacting them tomorrow in hopes they start using proper food temperature protocol and safety!! We almost gave a piece to my dog ... imagine!! My husband is having cramping but hasn't had diarrhea yet!! Update ***1:25am husband has diarrhea now!! I'm cramping in bed! | Symptoms: Nausea, Diarrhea, Cramps, Stomach Pain