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Hotel Buffet Hygiene Concerns - Hotel Riu, Torremolinos Andalucía
4 months ago •reported by user-kbcp4547 • business
2 Calle Obispo Juan Alonso, Torremolinos, 29620 Andalucía, Spain
Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, ChillsSuspected source: Food or water
Onset: Less than 4 hours
Duration: One Week
Sick: 2 people
Additional information: I was rushed to a private hospital in Benalmadena where I collapsed prior to being placed on various drips for 2 days. The doctor confirmed that it was food poisoning from either the food or water, as I only drank bottled water, and had not left the hotel, it could only be the food. We missed our flight home as a result and had to spend a further 4 days in Spain. We'd 29th May According to the hospital, either food or water at hotel. We only drank bottled water. We always practice good hygiene, we carry spray hand sanitiser and wipes. Before using any utensils to place food on our plates we sanitise, as iwe witnessed both men and women leave the toilets, coughing and sneezing into their hands, picking and blowing noses without washing their hands. We sanitised our hands when sat at our table, we also sanitised our cutlery. However, after our illness, we had a closer look at hygiene at the cooking stations. Cooks using tongs to put raw meat on the griddle then using the exact same ones to lift other items of food from the griddle. Occasionally washing hands for only a few seconds and drying them on the same scrunched up piece of kitchen roll. We also experienced undercooked chicken, pork and fish. | Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills