Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email or phone
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Hotel Buffet Hygiene Concerns - Hotel Riu, Torremolinos Andalucía

4 months ago reported by user-kbcp4547 business

Hotel Riu Costa del Sol, Calle Obispo Juan Alonso, Torremolinos, Spain

2 Calle Obispo Juan Alonso, Torremolinos, 29620 Andalucía, Spain

Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills
Suspected source: Food or water
Onset: Less than 4 hours
Duration: One Week
Sick: 2 people
Additional information: I was rushed to a private hospital in Benalmadena where I collapsed prior to being placed on various drips for 2 days. The doctor confirmed that it was food poisoning from either the food or water, as I only drank bottled water, and had not left the hotel, it could only be the food. We missed our flight home as a result and had to spend a further 4 days in Spain. We'd 29th May According to the hospital, either food or water at hotel. We only drank bottled water. We always practice good hygiene, we carry spray hand sanitiser and wipes. Before using any utensils to place food on our plates we sanitise, as iwe witnessed both men and women leave the toilets, coughing and sneezing into their hands, picking and blowing noses without washing their hands. We sanitised our hands when sat at our table, we also sanitised our cutlery. However, after our illness, we had a closer look at hygiene at the cooking stations. Cooks using tongs to put raw meat on the griddle then using the exact same ones to lift other items of food from the griddle. Occasionally washing hands for only a few seconds and drying them on the same scrunched up piece of kitchen roll. We also experienced undercooked chicken, pork and fish. | Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills

#hotelriu #raw #undercooked #torremolinos #andalucia #spain #hospital

Recent Reports Near Me