Dubai,
Dubai,
United Arab Emirates
Flight from London to Dubai EK016 on 21.01.24. and then Dubai to Bali EK368 on 22. 01.24. with my young daughter.
I tried my daughter’s kids meal as she asked me if it tasted right. I ran to the plane toilets twice with severe nausea, sweating and had terrible diarrhoea. My head was spinning in the toilet and I was holding onto the sink to steady myself as I thought I was going to pass out. I came back and my daughter then woke up saying she felt as if she was going to be sick and felt faint. This lasted the flight and she had to be taken to other seats to lie out. She felt cold and was shaking. She was crying.
Staff tried to blame it on me eating something ‘abroad’ and my daughter not eating (when she’d been asleep as it was UK nighttime.) Told it must be her ‘blood sugar.’ Another staff member told me we were simply responding to turbulence… I’ve been flying to Bali for 25 years and have experienced turbulence before without being ill.
My daughter and I have completely different diets - I’m a Vegan and she’s a meat eater and the only thing we both ate/ tried was her Emirates kids meal.
I then spent 5 days in Bali having diarrhoea after any attempt at even a snack, however small, and feeling faint and dizzy.
Doctor put me on a drip with 5 different medications and said it was Gastroenteritis. On 5 medications ever since.
I sent a complaint to Emirates 8 days ago with the medical report from the doctor. I have only received acknowledgements from Emirates, no help from them at all.
Scared of returning home with this airline as there’s clearly an issue. My daughter doesn’t want to go near them as she’s scared it will happen again.
After that, I have had a response from Emirates denying responsibility. When I attempted to respond and challenge it was blocked. Will be escalating.
I have a full report from the doctor who treated me and gave me the drip. He diagnosed Gastroenteritis. I sent this report to Emirates with my complaint and they completely ignored it. | Symptoms: Nausea, Diarrhea, Sweating, Gas, Shaking, Dizziness
